Gloria Jean’s Coffees

Service was lovely, but unfortunately they changed their waffle recipe, so what used to be a nice fluffy waffle is now dense and overly sweet.

First 1 star review ever.
If there is one thing I love, it’s Gloria Jeans coffee! I used to drink it all the time when there were more locations around Chicago. I recently discovered one in Yorktown then in Niles then saw there was a location in the Loop.
Curious, my brother and I went to see if they can make our favorites: Cappuccino Chiller & Coco Loco.
My brother went about a month before me to this Loop location and ordered a Coco Loco and said it did not taste good at all. He was willing to try this place again though, just in case.
Well with 100% certainly I can say, our drinks were horrible. My Cappuccino Chiller was far from it. I do not know what that was. I took a couple of sips and already felt the pain in my stomach. The lid of my drink was so dirty and sticky too. My brother’s Coco Loco was horrible as well. It looked like they took ice and blended it with chocolate syrup. We threw our drinks away into the garbage.
If it weren’t for traffic and protesters, I would have totally drove back to this location to demand a refund.
The Gloria Jeans in Niles knows what they are doing! Their drinks are amazing and their staff is so polite! I highly recommend you go there instead.

Stopped by for a quick pumpkin spiced coffee and a pastry before hitting the museum and the sites. The place is very cozy in the inside. You almost get the feeling of being in someone’s living room more than a coffee shop.
I ordered the cheese Danish. I love cheese Danishes. They heated it up and it was a perfect little snack to hold me until lunch. It was very fluffy and creamy. The pumpkin spice coffee was great too. A great little spot to start your morning.

I happened into this lovely shop after lunch. The staff is professional and friendly, and provided a perfect beverage in a chilly afternoon. There are a few small tables, but best of all are the extremely comfortable large chairs in the front of the shop. All in all, a very nice place to visit and enjoy amazing coffee.

Gloria can always make me happy and I love the coffee there!!! A way better than the other chain coffee shop. They have daily specials and student discount.

I’m not sure what the sweat in between your toes tastes like after running a marathon but I bet it tastes better and more refreshing than their regular Iced Coffee.
Was simply awful. My stomach turns as I think about its powerful unrelenting flavor.
They get a star because they have a Darth Vader figurine for sale.

This is our second visit to the place and we love it. The coffee chillers are amazing. So far, I have tried Caramel coconut and White chocolate caramel. The shop also serves South Asian delicacies called samosas which are a must try. The hot coffee bar also offers a number of choices. My wife tried Vanilla caramel latte and really liked it.
This shop is a must try for every coffee aficionado.

Store manager went out of her way to create me a yummy drink (not on the menu) that I was craving. She was awesome!
I love Gloria jean’s coffee!

Great staff and good coffee at this spot. Black coffee wasn’t burnt or weak — check this place out

Mocha coconut chiller was delicious! The service was great! The server was very friendly, taking the time to tell me what was in the drink and how it was made. It’s a small shop but nice gifts inside and a change from the other coffee shops you can find on every other corner. Very smooth tasting coffee!

Friendly staff, but WAY to slow for breakfast. Ten minutes to get a breakfast sandwich and coffee. Also very expensive $ 10 for the combo. And someone needs to fix the wifi signin — about 50 characters (random) to log in!

I LOVE COFFEE!!! This place serves some of the best coffee I have ever had! Not like the black water served at other places. Amazing french press and service that welcomes you to enjoy some of the best coffee beans you can find. Check it out!

I never write reviews on Unilocal but this coffee shop was so good that I felt the need to write one!
The coffee is all delicious, rich in flavor, and bold in taste. There is no burnt flavor. Also, the staff was very nice and accommodating to all of my family and my own needs. The staff are all very knowledgeable about their coffee; from where the beans were grown to how the coffee was roasted. Everything is delicious and would definitely recommend stopping by here if you are in the area!

I love this place. Steps away from «The Bean» downtown. Their baristas are friendly and the food is great (I had the «Voltage» spicy chicken sandwich). Also came in for a Red Velvet latte last time I had a meeting in the loop. It’s friendly, bright, and affordable.

Great coffee and amazing service! I always know I’m leaving with a well done cup of coffee. I would recommend this place to anyone.

I LOVE Gloria Jean’s Coffee! My favorite flavor by FAR is English Toffee Twist. I’ve been drinking this amazing concoction for almost 20 years and it’s still incredible every time. I have received great service at this location and will DEFINITELY be back!

Absolutely delicious coffee. I’ve recently tried the butter toffee (brought back home to brew) and it is quite the treat. The store is neat and organized and the owner is extremely friendly and knowledgeable about their product. I’m an occasional decaf drinker and I was floored to discover they have TEN varieties of organic decaf. I’m usually lucky to get just one. The prices are what you’d expect for gourmet coffee, not beyond what you’ll pay at Starbucks.

Highly recommend coming here! VERY friendly (Emily was our barista) and the chairs at the bar are beyond comfortable. Thanks for a warm and relaxing experience!!! Will definitely be returning!

Great selection of frozen coffee chillers, a very wide variety of flavors that keep on changing with the seasons. So far I’ve had the pumpkin chiller, red velvet chiller, sleigh ride chiller, sugar cookie chiller, and chocolate mint chiller. They were all really good, though the sleigh ride might be my favorite.
As for food, I’ve had the chocolate chip, lemon poppy seed and apple muffins, all really good. Also the egg ham and cheese sandwich, which comes with an apple which is cool. I also got the waffle with strawberries, it was good, though the knives they give you arent strong enough to really cut them.
Their regular coffee is solid too. May be a little pricy, but you get your money’s worth.

Love their coffee! Sooooo glad they are back!
Coffee — mild flavor —coffee doesn’t have that bitter taste and they don’t add syrup for hazelnut coffee, pumpkin spice coffee, etc (they use hazelnut/​pumpkin spice coffee beans instead!!). so it’s different from Starbucks!
Hot Chocolate — I haven’t personally tried it, but my friend will go out of her way to get hot chocolate here! :)
Décor — love their cute décor
Mugs & cards — they sell creative/​neat mugs & cards in addition to coffee & baked goods + food.
Space — it’s a very small coffee shop so not too many spots to sit, but great place to come to pick up drinks/​food. :)
I would go here again! wish they had a Gloria Jeans card! :)