Goodyear / Interstate Auto Centers

So my car had an overheating issue and I took it in to get repaired. The first transaction with this place was friendly and professional. They are really good at acting like they are a professional business. My car was released to me and I was told it was fixed, after an $ 800 dollar repair and after Moody told me he had driven the car on the highway and tested it out. After 15 minutes of me driving it, the car broke down with the exact same issue I brought it in the first time. So i took it back in and they told me it would be another $ 700 dollar repair to fix it. MY CAR WAS THEN RELEASED TO ME AGAIN AND THEY SAID IT WAS FIXED. My car broke down yet again after they told me it would be safe to drive from chicago to louisville. This was christmas eve night that I spent 4 hours on the side of the highway waiting for a tow truck. I towed the car back to Kentucky and had a master mechanic. GREG SAYS HE IS A MASTER MECHANIC. I do not believe a word he says. I paid them a total of $ 1500 to replace the radiator and water pump. They bought a new radiator and installed it but did not replace the BROKEN RADIATOR CAP. It was a $ 12 dollar part that was the initial cause of the overheating. My mechanic in louisville fixed the car for $ 20 dollars and I drove it safely back to chicago. This place has incredibly friendly people working there but as a business they are liars and incredibly unprofessional. I would strongly recommend anyone to NOT go to this place after being treated the way that I was. Goodyear is a good chain and i have been to some good stores. It really is sad that places and people like this exist.

The $ 529 fuel pump they installed in my VW Touareg failed shortly after they installed it.
I had it replaced somewhere else (that for the record cost $ 150 for the part at another mechanic) and when I brought in the broken pump for my money back they said they only warrantee parts if they install another one to replace the broken one. (If they already installed two parts that broke in my car, then why would I trust them again with their low quality parts?)
From my experience, they are crooks and dishonorable and not able to do anything reliable beyond changing tires.
I also found they installed an air filter upside down which caused engine light to come on.
I took to another mechanic to fix and paid $ 65 to repair Goodyear Interstate Auto’s incompetence.
Only use these guys for tires.
Avoid them for mechanical work if you want to save money and headaches.

I had my breaks and roters changed. They are very nice people. The waiting room is excellent free coffee and snacks

I was traveling home to Minnesota after a long work trip and my front right tire fell off as I pulled out of a gas station. I was extremely distressed and upset because I was so excited to see my wife. I called in and they assured me they could handle the problem the same day and get me back on the road. They kept their word and stayed late to finish the job and I’m back on the road to my wife. Highly recommended for any service you may need, they are courteous and professional and the waiting room is extremely comfortable. Good to know there’s still good people doing great work that you can trust. Please support this location and it’s hard working employees.

Yesterday, I managed to shred the outside of my tire by driving over some bottles in a recycle bag. Don’t ask. I took my car to Goodyear/​Interstate to learn the extent of the damage. I needed a new tire. Al was extremely courteous and helpful. Because my car has AWD and the tires must match, a new tire had to be ordered. Not, a problem. It was promised by 10:00 am today. In the meantime, Al had my spare put on. This morning at 10:00 am, my new tire was ready. I was out by 10:30. I highly recommend Al and his crew.

I had a car emergency today, my startrer went out. Luckily Interstate Goodyear was close to where my car was, Al took great care of me and my car! My car is 10 years old so the next time something breaks down, I hope I’m nearby Interstate Goodyear :-) Thanks again, Al, for everything! See you soon for my car’s tune up! Shelley

Great service. Had all my tires replaced and all breaks done on my truck. Did a fantastic job with reasonable prices.

These guys never sell me things that I don’t need.
I’m gonna repeat it: they never sell me things that I don’t need.
Zerome and his crew always have parts for my VW in stock, and from what I can see, they treat all of their customers with respect — including busy moms, single women, and older drivers.
They do charge $ 25 for a diagnostic — but in cases of electrical work, that’s far less than paying someone by the hour to get at my voltage regulator.
And see how I just dropped the phrase «voltage regulator»? That’s because these guys aren’t afraid to take time, explain what they’re doing, and show you the broken or dirty parts being replaced.
Lobby magazines include SPIN, Inc., and Car & Driver.

Here’s my story:
I had a set of relatively new tires, got a flat in one, ended up finding a nail in it that caused it to go flat (probably from some crappy chicago construction debris on the road). I had pumped it up with a bike pump and used a little bit of fix-​a-​flat, it was just enough to get me home. The next day I removed the flat wheel and originally took it to Firestone, who said they can fix it for $ 22+ and it would take a few hours.
But, I mentioned the fix-​a-​flat usage and because of that they said that they would have to put a new tire on. That’s ridiculous.
The tire was essentially new with a nail in it, so I took it to Morales Tire down the street.
At Morales they were able to accommodate me right away. I watched them fix my tire, and no more than 15 minutes later, they had cleaned out the fix-​a-​flat stuff, patched up my tire and remounted it onto the rim. And the best thing is, it was $ 5. Morales was a great place to go to and I would go back there again for my tire needs instead of Firestone anyday.