Jiffy Lube

I have been servicing my vehicles at Jiffy Lube for over 30 years. I return EVERY 3 months for an Oil change and vehicle inspection, whether it needs it or not. In over 30 years I have never been this disappointed in a visit to Jiffy Lube. This manager, Essy? If that is his real name, does NOT belong working here at all. He was condescending, uncooperative and in the end, sarcastic. I asked for special attention to be put on the amount of air in my tires and he totally disregarded it. They had my car in the bay for too long and I was very patient cause I was not only getting a «full service» but I needed a turn signal light and wiper blades, but when they were done and I started asking questions about what they did, he became hyper, impatient and even rude. I told him I ‘d been coming there over 30 yrs and I was concerned about my car… he said he didn’t believe that, blah, blah, blah and tossed my receipt across the counter to me. I told him I would NOT be returning and he said, Have a nice day.
Please, Jiffy Lube, don’t do this kind of damage to your reputation. Get this guy out of there before it’s too late.

I’ve been here twice now and the young men here couldn’t be nicer. They are friendly, efficient and do a good job. Great customer service.

Pretty good jiffy lube… nice people quick service…

If you’re looking for magna cum laude flunkies to work on your car that failed the local dealerships drug test, the JIffy Lube on Austin/​Fullerton is your spot.
I took my car in for an oil change and to have them replace a tail light bulb. Simple enough. I was one of two people there when I rolled in. They said it would be 5 – 10 minutes for everything. Cool!
55 minutes pass… In between texting and playing Candy Crush, the rocket scientist told me they couldn’t change the bulb because it required a special tool. A quick Google search revealed this special tool is a standard T25 torx drive. There is nothing special about it — it’s a standard automotive size.
So when I went to change the bulb myself, I discovered the upstarts at Jiffy Lube stripped out both of the bolts holding the tail light in. They tried to use a standard phillips screw driver to remove the bolts. It required an hour of fabrication to undo their handy work and a trip to the VW dealership to replace all of the parts they damaged. This would have been an easy $ 250+ bill at the dealership to fix if I wasn’t handy.

This place is not a place for women to go. The workers are sexist and try to take advantage of you if you have a lack of knowledge of cars. I paid for multiple things to be done to my car that were either not done, or pretend parts that needed to be fixed. I asked for my windshield wipers to be replaced which they were not, and I had to go back to get the replaced. I also was told my check engine light was on because it was dirty and needed to be cleaned. I would give this business 0 stars if I could