Jimmy John’s

Been ordering jimmy johns delivery for years. This isn’t the best one… Last 2 deliveries took nearly 1 hours. Todays delivery never happened. 1 hour after I ordered I was told by the girl answering the phone since it’s valentines day weekend & I should be patient because they are very busy and only have one driver
90% of all failure is due to poor management. So the manager wants the customers to understand the store is busy but the manager isn’t intuitive enough to have more than one driver on their big busy weekend
Get a new manager because every other jimmy johns everywhere out performs this one

It took me at least half an hour to get my sandwich. And bread isn’t suitable for a sandwich, unless you like sore gums and your tomatoes and onions to fall out.

I came here a couple of times at night to get a sandwich with my brother as a healthier option. I got the Beach Club #12 on wheat sliced bread with all the usual fixings. I really love this sandwich because of the avocado and I always order the same thing when I come. Good for a quick lunch or healthier dinner. However always a sucker for unhealthier options surrounding this place.

The blond delivery man was so rude he just threw the sandwich at my friend and walked away.

The workers are very rude and sassy. My friends and I were waiting for a different restaurant’s grand opening and we were moving as the line progressed. We had to pass this Jimmy John’s for the wait. We stood in front of the store for 2 seconds and one of the workers came out and in a rude manner, she yelled at us to not stand in front of the door. There was no one walking in and out of the door and we were in front of it for 2 seconds. Then a delivery guy came out and said, «Move out of the way, everyone». No patience or manners from the workers here.

Update! The next day, a rep from Jimmy John’s corporate called to discuss the unsatisfactory customer service. I didn’t recognize the number so I didn’t answer. He left a voicemail to call him so I had my husband call him the following day. The hubs left 2 vm’s for him and never heard back. A few days later a $ 10 Jimmy Johns gift card came in the mail. Great. That doesn’t even cover the meal we got that night. Whatever.

This place sucks! I ordered a sandwich from there and they brought the wrong sandwich. I called there and the manager was unbelievably so rude that It’s hard for me to believe that anyone would hire him as a manager since he told me it would be about 1 hour before he could bring me the correct sandwich and I am 2 blocks away from their location. I called to ask for the managers name and spelling of his name and he told me that he did not have to give it to me and then proceeded to hang up the phone on me. Good luck staying open with customer service like that… I don’t even want to give it 1 star…

Ordered a Turkey Tom meal with a cookie. Did not receive the chips so I called back. I was told I would have to pay for the chips or get a free credit for the next time. I explained that I always eat chips with my sandwich and that I wouldnt enjoy my meal without them the same he said he would send them out. I get a call back ten minutes later a woman from Jimmy Johns said they didnt charge me for them. I said I would pay but that they should be comping them at this point. Then they finally get here and charge1.75 for a many size bag of chips. I give the delivery guy two dollars and he runs off with it without giving change. Unprofessional across the board.

I ordered my turkey tom meal and they came in three minutes!!! Fastest delivery ever. And the sandwich was fresh. Just perfect.

We’ve been here many, many times. We’ve even ordered delivery from this location. The employees are always so nice and welcoming and the delivery is very fast! Order is always complete and correct. My only reason for not giving it 5 stars is that, for the sandwiches, it’s slightly overpriced. Either way, one of our neighborhood favorites for a quick meal and friendly service.

I ordered from here all the time, worked right across the street, and then one day I placed my order, and when I opened it, my cookie that I ordered wasn’t there. I give them a call and the guy who answers says he is the assistant manager and when he is there, there are rarely any errors. I said why would I lie about a $ 2.25 cookie? Im done ordering from here, always tipped and to be treated like that over a cookie is a shame. Thanks diante.

Fast delivery. Delivery guy was super cute, too. So sad they no longer put alfalfa sprouts in their Beach Club sandwiches DD:

What can I say? I love Jimmy Johns and always have. Always good for a delicious sandwich. Always very fast.

A good 3am sandwich, but beware of the drunken bro’s getting out of one of 300 irisih bars in the area.

It’s disappointing that I make attempt after attempt to give this location a chance to live up to the Jimmy John’s experience of quality service quickly, but they continue to disappoint me. Today was the last day I order from this location because I placed my order online at 11:54am (I received confirmation at 11:55am). My order did not arrive until 12:38. Mind you, this location is less than a mile from where I work. On top of this, my gourmet veggie club was missing alfalfa sprouts. The last time this happened, they told me to order from a Jimmy John’s closer to me. Too bad the online ordering system reroutes me back to them every time. Account… cancelled. Thanks for the tip, I WILL go out of my way to call the Jimmy John’s closer to me and give them my business.

i love that they are open late! great location right near the rush/​division bars for when i get munchies after going out!

Freakishly fast is not a joke, seriously minutes after you order your sandwich (the online system is very very convenient), your sandwich arrives with freshly cut meats and vegetables and is delicious every time! I have never been disappointed, only extremely happy each time!

I’ve been here three times in my life.
The first time, I was heading towards the Red Line after a train wreck of a night at the Hangge Uppe with two friends. There was no way my friend was using the traf at the bar (sick, right?!) so he decided to stop in Jimmy Johns to use the bathroom. This employees were very clear that the facilities were for PAYING CUSTOMERS ONLY. I kept my bladder in check outside while my friend stopped in and used the bathroom. 30 seconds later my friend booked out of the restaurant with an employee chasing after him. The employee’s cell phone fell and shattered all over the ground and my friend made it in the subway. I was scared and hopped in a cab. I hope the employee got a new phone.
The second time, I was entertaining my mother at the Rush/​Division bars the first time she came to visit me. She had a few too many beer/​shot combos while playing pool at Mother’s Too and got a severe case of the drunk munchies. She ran in, ordered a BLT sub, and then made me go outside and stand in front of a Chicago Police paddywagon to take «pretend you got arrested» pictures. Soon after she booked down Division looking for a Southbound cab. She didn’t drink anything the next night.
The third time was this past weekend. I hardly ever make it down to Rush/​Division anymore but a friend’s charity fundraiser took us down there right after work. Lots of booze + no dinner = bad idea, so we took our break between happy hour and night out at Jimmy John’s. They must have seen the 4 of us coming because they had a playlist fit for drunk people in a restaurant with no other customers. Lucky for us, our serenading got us each a free sub card. Normally my singing turns people off.
I guess the third time really IS the charm ;)

I love Jimmy John’s because I’m a plain sandwich kind of gal, so Slim Jims are perfect for me. At other sandwich places they usually look at me a little funny when I ask for just bread, meat, and cheese, and I feel like I’m paying for stuff I’m not eating. Their chips are also good if you want something with your sandwich.

I like JJ’s because it’s cheap and good. I always get their turkey slim or their turkey tom. They make the sandwiches very fast and the workers are nice too.
If you are watching out for your diet, you can order your sandwich «JJ unwich» which uses lettuce wraps instead of bread. I’ve never had it before but I hear it’s good.
I know they also sell day-​old bread (which my friends and I used to eat all the time during college) but I forget how much it is… maybe like a dollar???
Anyways, if you’re in the gold coast and want a sandwich, stop by!