Kmart

This is a ridiculous excuse for a store. I had to drop in for one food item, and it first took me 5 minutes to find the food in the store. There is no indication where the food is. Finally after I found what I needed I went to the checkout line and waited for 15 minutes while the checkout line didn’t move at all. The checkout/​computer system has to be 20 years old, so that in itself makes things so slow. Not only that, but the workers put in absolutely zero effort to get people through. They do not care. I gave up after waiting for 15 minutes, and I recommend that everyone else do what I did and go to another store.

This place is ridiculous!!! Waited 1hr for someone to refund a layaway that was 1 day late. Ive tried to give this place a chance again and again. Every time its worse. No one ever knows what they are doing!!!

After giving this place a few tries since my last year — I live right across the street — I’ve decided to drop the rating from 3 to 1. Although it’s only a brisk, 30 second walk from where I live, I’d rather go down to CVS or Jewel.
This Kmart has the absolute worst checkout process I’ve ever experienced. I could order something on Amazon and it would be delivered to me faster than it takes for the line to move at Kmart.

The cashier, Cailya, is the absolute worst! She made my shopping experience terrible! This place is totally disorganized! The cashiers are very annoying and just not friendly. The rest of the workers are nice, however. But I wouldn’t be surprised if it was the next one to close.

Good deals
Shoes, buy one get one for one dollar really ???
Yes got two pair of shoes for 22 dllrs haaaaa

Worst Kmart store I’ve ever been to. I’ve come here and on two separate occasions the employees have proved to be completely incompetent and rude. I came in once looking for a canopy that I had checked online and it said it was available at this store. I asked an employee where I could find it and I showed her on my phone which one I was talking about. She used her radio to ask someone on the other end if they were still in stock and the man answered immediately NO! He didn’t even check or take a second he just said no. Not being convinced by his answer I went looking around the whole store myself and found that they had at least five of them. As if this experience wasn’t bad enough I went there again just this week and I was waiting at a check out line for awhile. When I was two people away from being checked out the cashier turned off her light to signal that she was closing. She took the other people in front of me but when it got to my turn she said she was closed. I informed her that I had been waiting here for awhile and that I was there before she switched the light and she just said I can’t take anymore transactions. I told her that she didn’t even inform anyone that she was closed and that she has to take care of everyone who was there before she turned off the light. The ignorant worker just grabbed her drawer and literally ran away! I will never shop at this Kmart again. When we asked to speak with a manager one never came and we waited at least 15 minutes. Worst customer service I have seen in my life. Never again. Zero stars for you Kmart.

As a employee at one point in time,
Just don’t shop here. The employees will tell you
It’s not their department just so they can go on and gossip about what shitty you customers are.
Hours are wrong. They are open 8am-​10pm.
I have went in here after quitting and people have no
Idea where anything is and don’t even bother trying
To help u find anything ! This is ridiculous. This location
Is crappy. When u have to talk to a manager avoid Val
At ALL costs. She will talk to you like your gym on her shoe.
Do yourselves a favor and shop at target !

I know that it is the general retail strategy to cut the costs and decrease employee numbers as much as possible.
This K-​mart actually busy one due to it’s strategic location and it has a pizza joint in it. No solicitation:)
And for such traffic they are definitely lacking employees. The wait times at the cashiers are unbeleivable and the way they handle the customers is another story. They will literally stop the whole line and talk to the customer because a price sticker is missin on a dollar item. I do not want to make ethnic targeting but this happens only with certain group of cashier and customer combination.
What happens in professional stores is that the cashier charges the customer for the current items and moves forward with other customers while someone else is investigating for the price tag. But here; it is like an endless Mexican Novela that lasts forever. Quiet and sad looks at each other, random word exhanges after a long silent moment and I do not know what to do looks in the eyes!
Please hire some more emplyees and increase the service quality here.
You can not find any employee either to ask a question while you walk around. They just change their way when they see you or can not even lift their heads just a little up to make an eye contact. You have to chase them!

I have been coming to this Kmart for a long time now and have seen the transformation it has gone through. At times it has been messy, and staff is hard to find when you need help. However, my last visit was SPECTACULAR! I needed a folding bed and it was on sale. Of course I got there when they were all gone. They don’t give rain checks but the staff G.C. and I believe Ashley gave me the best service! G.C. promised me one off the truck but when I called to confirm the warehouse didn’t have any. Ashley tried to find one at other stores and KEPT IN TOUCH WITH ME to let me know the status. Well, to make a long story short, they came through. They truly want customers to be completely satisfied and I can say I am!

I was returning a holiday plush animal and they said they couldn’t return it because everything that had to do with Christmas was on sale. I dont want the plush animal it was a gift for someone and they didnt want it. Now I lost out on $ 20. Every store credit would be fine I dont care. I just dont want the freaking item. Maybe I should ask for a manager…

Here, I echo my disdain for the Ashland location for different reasons, but the same core issues of poor management and lack of customer service.
It was my first time using in-​store pickup, but K-​Mart advertises same day if placed during store hours. A couple hours after placing the order, I called to ask whether today was still possible. First associate said that there were delays due to higher order volumes, but she would transfer me to the person picking them for an estimate ready time. So far, so good.
However, this person told me she was working on them in the order received, and an email confirmation would be sent when ready. When I heard nothing from them by the next day, I picked up the things I really needed and called to cancel. Other things I could complain about, but I’ll fast forward to coming to the store with none of the associates knowing how to handle my situation. The whole time, only heard from the manager communicating to the associates through their radios. If they don’t care, why should you support their business? My answer is that I won’t.

If I could give this place negative stars I would. The wait time is so outrageous to pay as it is, the cashier at the line I was in decided to close with ten people waiting! Time for new management. No wonder they are having such problems!

I’m not sure what happened to Kmart, but I hope they are able to make some changes soon. I came to this location, hoping to get a few Halloween decorations. The store just seems very unkempt. The prices are great for everyday household needs but the service and cleanliness of the place needs much improvement. I was able to purchase some seasonable items but I won’t be going back to the cafeteria area. I stopped to get a quick drink and did not bother to sit down. The tables looked as though they had not been wiped down all day and the staff did not seem concerned at all. With a little more care, I think Kmart can thrive again. It wasn’t like this years ago.

I came to Kmart to pick up an online order. I had ordered a dish rack for my new apartment, and instead of shipping the rack to my apartment, I ventured to this Kmart location off the CTA blue line (Addison stop). The Kmart is located a block from the train station, and I was able to walk just a block to this store location. There is also a bus that can drop you off directly in front of the store.
This location is very busy, and people come here for both daily essentials and for the Little Caesar’s location inside. It was easy for me to find the customer service desk, but it was staffed by only one sales associate and she was having difficulty helping another customer. I waited in line for 10 minutes, then when she couldn’t help the customer in front of me, she gave me her full attention and helped me. Service from greeting to checkout was less than 2 minutes.
I was waiting for the next bus, so I looked around the store. With as much traffic as this location gets, its difficult to keep the store organized, but the store tries.
I recommend checking out seasonal clearance. My former roommate was looking for patio furniture, and it was marked down 80 percent this week!

This place is insane. Have you been to a Kmart lately? I found myself visiting this place after my mom suggested that what my grandmother would really like for Christmas was a jogging suit for her maximum old lady relaxing needs.
A jogging suit you say? Well, the only place I can think of that might have such things near me was a Kmart.
The list of horrors that may await:
1. You are assaulted by the smell of sorrow — wait, that’s the smell of the Little Ceasars Pizza… kiosk? Counter? Eatery? In any case, it will follow you around the front third of the store.
2. Don’t expect help from the staff. At Christmas, when asked about the cost of the trees outside, all available employees just looked befuddled. Trees? At our store? I caught the guy in the parking lot, looking confused, and pointed at a sign near the door that listed the price.
3. I searched for half an hour to find the jogging suits. Once located, it took additional time to find matching tops and bottoms.
4. Things were so disorganized and dirty that I felt like I was shopping at a giant thrift store/​church basement/​yard sale.
5. Things here aren’t actually inexpensive enough to justify the time I sank in to locating items. I never thought I’d say this, but Walmart was starting to look appealing at that point.
I can’t imagine why all of these stores in Michigan and other states have been closed …

Wasn’t sure what kind of neighborhood this Kmart is in, but this was the only location with the camera I needed still in stock so I sucked it up. Turns out the neighborhood isn’t that nice and the Kmart was quite disorganized inside, BUT people working there were so friendly. I was standing around in the electronics department wondering where the employee was. A couple minutes later I noticed a button you can push for service (I’m not usually a very observant person). 2 seconds later, an employee showed up at the counter. He was very friendly and patient. I was not expecting such good service at a random Kmart of all places so that was a nice surprise. Then when I was checking out, at one point the cashier picked up the phone to quickly answer a customer question. It was a brief call and didn’t bother me at all, but even so, she kept apologizing for the wait.
It’s because of the outstanding service that I thought this Kmart deserves a post.

I’m kinda at their mercy… It’s the only store within walking distance from my apartment.
The clothes they carry are awful… I understand KMART is appealing to its demographic in the area, but it’s all junk.
Decent for household items, dog food and such.
Check out lines are always very long and registers frequently break down. And when you finally check out you get a handful of receipts… Not very Eco friendly… shame on you KMART.
Associates walk around aimlessly and more often than not, are very rude.
But unfortunately, it’s the only store near my apt. I shop there only when absolutely necessary.

I usually only go here if I am too lazy to drive the extra few blocks to Target. Much of their merchandise is overpriced, but I like their rewards program. I usually go later at night so the lines aren’t terrible. I think that ultimately it’s the convenience of the location for me that allows 3 stars. I’ve definitely been to better places, but also have been to worse.

The latino version of Walmart but just a little cleaner. Emphasis on little.
Employees are hood.
Aldi usually has more lines open and that’s not saying much.
Only go to get some Hot N Ready five dolla hollas from Lil Ceasars and even then I don’t know.

I am on a sock run!
I keep losing mine:(
Honestly, I can’t believe that these stores are still in existence!
And, from what I saw in here today I think it’s only a matter of time.
Ah yes, K-​Mart, I do have fond memories of shopping at K-​Mart in the 70’s
and even through the 80’s.
My 28 year old son Nick actually had one of his first jobs here at this K-​Mart
and at that time it was a thriving business
These stores were really popular back during those times, and K-​Mart was one
of the first major department stores to hit Chicago, along with an oldie but goodie
named Zayre.
And, honestly, it’s been years since I’ve been in this particular K-​Mart, because
they just never seemed to have the best variety and when they first entered the market
they were known for their cheap prices, but not anymore…
I saw many different things today that I have seen elsewhere for less.
Okay, so I ran in for some socks because every time I do laundry I lose my socks
and I found my socks, went to the cashier and paid and then over the loudspeaker
comes. In 2 minutes we will be giving away some free items in the back of the
store by the flashing blue lights.
Well, hey, I wanted to check this out so I go back there with a group of
about 20 other shoppers and we are shown a demonstration for a new item
premiering on QVC called Mr. Sticky, and Mr. Sticky was really cool for it was
a lint removal roll that never needed refilling,
So, we are all standing there thinking that we are going to go home with a free
Mr. Sticky, and we all felt pretty lame when the demonstrator guy tells us, and you
too can take this home with you for the low price of only $ 29.99!
Now, in all fairness, I liked this Mr. Sticky thing because I have 2 really fluffy cats
here at home and their fur gets stuck to just about everything but, as good as
it sounded I just could’nt bring myself to fork over $ 29,99 for a lint picker –upper…
So, I came to K-​Mart for socks, left with socks, but without a Mr. Sticky!
Seriously, this place was dead as a doornail, nothing going on here,
pretty boring!
And, prices here are’nt cheap by any standards!
So, K-​Mart, I bid you a fond farewell, because I’m pretty sure I wont be back
And that for me is sad…