Lush

This place is my life. I literally use all my hair products from lush. My facial products are from here. I love the bath bombs. I love it all. I even have my bf using products from here for his beard!

Lush is no longer at this location :(closest one is off Michigan ave in the Water Tower.

Staff here was so friendly! I was walking around for like 15 minutes, not knowing what to get, and they showed me a bunch of new stuff in the store. My feet were hurting from walking a lot, they even offered me a nice foot bath treatment! I ended up buying something and they gave me some samples, too. All the girls are super friendly there. No sales pressure of any sort.

I love the different scented soaps and perfume sticks they have. I always wind up buying something.

Anja was an absolute sweetheart!!! I hope I spelled her name correctly. There have been maybe two times that a sales person has been a bit pushy with the selling but they were never rude or nasty. I’ve been a fan of Lush for some time now and these days I tend to go in for the same items: the buffy bar-​exfoliates and softens; sex-​a-​peel bar-​cleanses without drying and has a nice, citrusy scent; and the mango massage bar– moisturizes without the heaviness and has nodules for massaging.

Not the real Lush deal since its inside Macys.
However they have plenty of goodies.
Sales were a bit pushy and it was the end of the day so I did not end up buying, but the aromas were nice as always.

I dig it.
This is one of the shops within a store locations. It’s inside of Macy’s (Marshall Fields).
I’m part of an emerging demographic for them-​the twenty-​something male that is realizing that they need to take care of their skin. If you haven’t saw this elsewhere, a key background tidbit, my old day job was as a Sales Trainer, so I keep an analytical eye in these settings. The big thing that I stressed to the people that I trained (I learned this from my guru) is that people love to buy but they hate to be sold.
Walking towards their part of the store, I brace myself. Skin care is one of the areas where I am clueless, and the main reason why I shop at Lush is for their recommendations… and their ability to translate what I am saying into what they have/​what I mean. I figure, who knows more about what would work for me than the cats that work at a skin care shop?
I’ve been to this location twice in the last two months, and plan to make another stop once my stock dwindles.
The first time, I walked up to their area, and a sales girl promptly saw the «holy hell, what am I doing?» look on my face, and helped me out. She was extremely helpful. I knew that I wanted shave cream and that my neck is extremely prone to razor burn… and I have to shave twice a day a few days a week for work. She showed me three different shave creams (she let me smell ‘em too), explained the benefits of each, and answered my questions. The girl was very friendly, had a nice style (a bit on the artsy side-​bonus points), was knowledgeable about the products, and did a great job with helping me buy what would work best for me. I give her 5 stars. I ended up buying her top recommendation in the big bottle size. Her recommendation is what lead me to make trip number two to the store.
The second time, I walked up to the area, was promptly greeted, and managed to pickup two large bottles of the shave cream that the previous girl had recommended. This time around, the sales girl was equally friendly, and it twas an easy transaction. I’m getting ready for a five week tour, and wanted to get an extra bottle for home as well as one for the road. This stuff has my neck/​face feeling better than ever.
So, from a Sales Trainer perspective-​they do a good job. I never felt like I was being sold, and they seemed happy to help me find what would work best for me. They did a very good job of helping me buy-​they listened for key factors (who am I shopping for, what are my needs/​desires about said product, etc), showed options, and offered an opinion. The result? I’m hooked on their Ambrosia shave cream… and I’m tempted to try their solid shampoos and start using their soaps again. With the variety of products that have, I commend their trainers.
From a consumer perspective? The prices are higher than what you’ll spend buying typical stuff from the drug store or grocery store, but the quality of product is worth it. Granted, some of the stuff I highly doubt that I’d ever buy for myself, but I’m not always shopping for me. I like how with the soaps/​solid stuff that you can buy in larger quantities. I used to use the Spice Curls Soap, and once I got hooked on it, I bought it by the pound and stored the extra in my freezer.
Details about this specific location:
Valet parking, it’s in the Loop so CTA is plentiful, and I think there are bike racks near by.
Pricing info-​go to their website. However, their large bottle of shave cream has lasted me over a month. I think it will last through the first week of September, at least.

The price point does not scare me. I am a cosmetics brand whore so I am use to paying department store prices. But I will warn others that the price for most bars is by the pound. If you are new to Lush, make sure to get the smallest size available so you do not feel bad that you spent a ton for a product you may not like. Also, do not be afraid to ask for samples.
I only gave Lush at Macys 3 stars because I wanted to try new products and the sales associate, possibly still in training, could not answer my questions.

This is my favorite LUSH store ever! I choose this store for the amount of fun they always seem to have. They wear cool clothes for parties for all sorts of occasions/​holidays and sometimes they have food— like mini vegan cupcakes and lemonade for Valentines Day! Cute!
Okay on to how much I love their products…
I love UltraBland (make-​up remover) and Tea Tree Water toner. I sometimes use their solid shampoos and I just tried their conditioner for the first time yesterday (Strawberry Cream).
I love how you always walk away with samples of something to try, which makes it helpful so you don’t waste your money on a product that you absolutely dislike.
The employees are also very great at this store— extremely helpful, very warm/​welcoming and patient when you have questions about everything.
Thanks LUSH for clearing up my face and putting a smile on it! :-)

This is a store within a store.
Lush employees are still the same friendly and excitable bunch.
Bath bombs are all over. Last minute gifts are already wrapped and fit any occasion.
Coal soap… yes.
Apparently you may used your Macy’s gift card/card…I didn’t think this was allowed, but last time, one of the employees told me that yes I could use either. I am still not sure if that is correct because I have not tried it.
Bike parking on street.

I prefer the old Merz Apothecary (RIP) in Macy’s to LUSH. I guess I prefer Unisex and nautural smelling bath salts over super sugary bath bombs, geared only towards women.
Given that I had to pick up something for my sister in law, super sugary sweet Cupcake bath bombs were on the Wish List. This LUSH is super small and hard to navigate. Add 1 store associate per square foot– and it’s near impossible to just look around.
I was asked a few times if I needed help, which was nice. I didn’t feel pressured– and my sales associate asked who I was shopping for, and recommended the perfect gift box! She was so helpful and nice, it made the small maze at LUSH bearable.

I loove Lush! Ever single Lush store… but this one is the one I usually go too. I can’t get enough of their body scrubs. I think I am addicted because I try to never run out… if I could I would buy it by bulk.
I am not so sure about their face products but I have tried about 3 body scrubs and they leave my skin sooo smooth… I don’t even put on lotion as much.
Usually everyone here is also friendly… which is always a plus!

This review is for both the service I received and the products I purchased.
I had been using Proactiv for several years, and still had issues with hormonally induced adult acne, even with a couple prescription products from my dermatologist. Several people recommended Lush’s skincare line, so I thought I’d give it a shot.
I went fairly early in the morning on a Thursday (10:30 or so), and there was only one person working in the Lush shop. She asked me to give her a few minutes, as another employee was clocking in shortly, so I busied myself with smelling all the fun looking stuff.
Once the saleswoman was free, she spent a good 45 minutes with me. Her name was Karina (or Corina), and she was very funny, personable and sweet. She asked me about my skin and current routine, so I told her my concerns, and then she recommended several products and tried them out on my hands. For my combination skin, she suggested the Angels on Bare Skin soft exfoliator, 9 to 5 cleansing lotion, Breath of Fresh Air toner, and the Greased Lightning spot treatment for the actual blemishes. It all smelled wonderful, and I really liked the fact that most products are vegan (everything I bought was), all are cruelty free, and most of the ingredients are things I actually recognize when reading the list.
I also picked up a couple of body sugar and foot scrubs (they smelled aMAZing), and the Buffy moisture bar. This one is like, wow! I get lazy about applying lotion after showering, but the Buffy bar is great for getting it all done in the shower. It also does a great job getting rid of the small red bumps on the backs of my upper arms (Karina said it was helpful for that). She also gave me some samples of face cream, and a small slice of a yummy smelling soap, so while I spent about $ 100 on everything, I felt I really got my money’s worth based on the time she spent with me, and the quality of the products.
It’s been 2+ months since I started using Lush skincare, and I have not had a single breakout. I’ve had literally 2 – 3 small pimples in 2 months, and that is unheard of for me! I have been so pleased with the products and the service, I took my sister there last week so she could check it out. She got almost the same products as me, but had a different face cream recommended for her skin.
As long as my skin keeps looking this good, I will continue to use Lush!

Macy’s is kind of my happy place. I know it’s not GREAT but I like to go there and look around once in a while. It makes me feel good, I don’t know why.
Anyway, I wandered into the little Lush department and holy geez, I’m lucky I got out of there for under $ 100. I’ve tried Lush products before and I’ve been to the store in Lincoln Park but the girl who helped me at Macy’s was so sweet, I was like INTO THE BASKET! with everything.
She helped me pick out a hand cream for my friend who’s a nurse, a bath bomb that rocked my world (it’s called Twilight), a salt scrub, and a bath melt. And then the girl in the hair section showed me a shampoo bar and I was like GIMME.
This stuff isn’t cheap but everything (EVERYTHING) is full of quality, natural ingredients, they’re seriously eco-​friendly, nothing is tested on animals and many products are 100% vegan. I feel good giving them my money.

Last week on my way home from work I was really craving some nice «me time», warm, comfortable, slightly luxurious (you do with what you have) and preferably in liquid form.
Enter the idea of a giant bath and a tumbler of whisky.
Perfect combination of lady and gentleman.
It’s hard to ignore Lush and its bright display of goodies. I started looking around when Audrey came to entice me with her soapy charms. I didn’t turn her away but listened carefully to what she had to say. Since I didn’t want the whole complete speech I lied and said that I was a regular. But really, it was my first time.
My decoy worked well because she immediately switched to the new products. And guess what!!! It’s Valentine’s Day soon. 2 weeks, they say. And at Lush you have two options: be a witch or be a princess. The Ex Factor is shaped as a blue voodoo doll (your supposed «ex») and smells like cream and musk. Best cure against a broken heart??? Melt the culprit in your bath!!! The Frog Prince was just too adorable too pass though and I always had high inspirations.
In the basket it went, along with «It’s raining men» shower gel (!!) and a Bön Bön lips exfoliator which I spent most of my time eating at work.
Don’t tell.
My little frog
exploded in a magnificent green effervescence and when all the smoke disappeared I was left with a effigy of Prince James who, I have to say, looked strangely like a smiling Tobias Fünke:
I am still not sure what to think of it.
But boy did I enjoy myself!

I love this State St. LUSH. The employees are not pushy, they’re so helpful, and so friendly. I buy my face wash, lotion, and the occasional solid shampoo and bath bomb here. There is such a variety of products and scents that I think anyone can find something to enjoy.
What I love the most is LUSH’s commitment to respecting the earth. They offer solid shampoos, face soap, lotions, deodorant bars and body soaps (think of all the plastic you WON’T be using!!), and are focused on using quality ingredients.
The gift sets are especially neat and they do have seasonal/​holiday specials (think of that person you never know what to buy for and give them a little pampering!). Go LUSH!

I’m not sure if I’ll get in trouble for saying this, but I’m saying it anyways:
I used to work here.
The scents aren’t that strong guys, if you’re in a store (aka a corner of a Macy’s, right next to the perfume counters) where all of the products are out in the open– it’s going to be potentially overwhelming. But the products individually are not at all overwhelming. Just grab one of the coffee bean jars and start sniffin’.
The salespeople are there to help you because the majority of the time customers have no idea what they are looking at or how to use a product. (And that’s what they’re trained to do and will get in trouble if they don’t. Cut them some slack. If they are annoying tell them so, and they’ll leave you alone, I promise.)
The products themselves are really great, maybe a little pricy, but you definitely get your money’s worth. The ingredient quality is top notch, and most of the stuff lasts a while.
The new Coco Lotion is probably the best lotion I have ever used, and it has virtually no scent at all! The sea salt scrub is one of the best-​sellers, and it’s wonderful too. Buy those two things and your life will be a little bit better. Oh and Rehab shampoo.

I stopped in here on Saturday for a couple more items. I picked up the Celestial moisturizer and Whip Stick lip balm. I used both products the past 2 nights and my skin is so soft and my lips are not chapped! I had another lovely sales associate show me what I needed. It was a frickin zoo at the Macy’s this past weekend!
I also picked up 2 bath bombs and I cannot wait to use them. If you bring in 5 empty black «pots» you get a free product. Whats not to love?!

Hmm. the reviews previous to mine are interesting. I know SO many people that absolutely adore Lush, and then some people that dislike it.
I agree that the scents can be overwhelming but I think you have to take that for what it’s worth being a cosmetic type shop. ANY bath/​body type store is going to have quite a whiff of differant aromas, even perfume cosmetic counters leave something in the air, there’s really no way around that. So I don’t really get why people think it smells any more then any other place of the same type, it doesn’t. If you dislike places with scents like that WHY SHOP AT A BATH/​BODY STORE ANYWAYS?!
I LOVE Lush, the products smell great, last a long time (aside from the glycerin based soaps) and are made from the most natural and semi-​vegan ingrediants. They also use the most minimal amount of packaging to help the environment .AND donate profits from their «charity pot» cream to various human, environment and animal rights organizations. How can you go wrong with a corporation that does SO much for people?
The shop here in Macy’s is rather small and can be a bit impossible to walk around in when busy, so I can imagine that to be an irritant to people.
BUT I’ve noticed the employees do tend to try really hard to give people their space as much as possible while beign really helpful and explainatory.
Overall, they’re a great corporation, their products smell great and do what they say they’ll do (from acne to dandruff to wrinkles to sparkles!), and they pack one heck’ve punch in their gift sets. Teh employess will really show you around without being pushy. So I really really like them. The only reason for four stars is the store is WAY too small!

Last September a friend bought me some soap stuff from Lush for my birthday, and I can’t say I was very impressed with the products. It seemed awkward and strange to me. Everything was all solid and earth-​friendly and vegetarian and smelled like hippie dippy beauty products. But then, on a whim a few months ago, I was dying to take a bath and needed some skin-​friendly products.
You see, I have hardcore hate-​on-​my body eczema, which means bubble baths are out most of the time unless I buy the Aveeno bath junk, but Aveeno just doesn’t cut it with bath products. So, knowing that Lush has skin-​friendly, all-​natural stuff, I decided to give it a shot. And since then, I’ve been sold on their bath bars and Dream Cream.
So yesterday I popped in this location for some creamy bath bars, and boy oh boy were the salespeople BEYOND friendly. In fact, they were loads more helpful than the folks up at the Watertower location. The gal working actually knew about the bath bar I was searching for (discontinued), and she made a suggestion on another one, which I bought a couple of. And then there was the other Lush employee, who convinced me to get a hand scrub — cuticle cream, sea salt stuff, and Dream Cream. And then? Oy.
I BOUGHT the salt scrub. I mean, my hands felt like a baby’s ass freshly lotioned after a rough day in diaperland. I couldn’t stop touching and sniffing my hands. They never, ever feel that smooth and fresh. Even today they still feel all soft and delicious. So yes, dropping $ 20 on a little container of scrubbing stuff (in a beautiful, bright blue, mind you) and another $ 12 on two little one-​time-​use bath bars to make my water all creamy for the eczema isn’t exactly high priority. Yes, I’m mostly broke and heading to grad school soon …
But damnit, if you’re going to pamper yourself for the first or millionth time, do it right and get to Lush. They’ll sell you the good stuff, you’ll be using all-​natural products (your body will thank you) and you’ll be supporting a group of people who love the body and love Mother Earth.
Getcher Lush on!