Mark D Spencer OD

The doctors here are great the staff they have on the other hand are very rude. I’ve experienced a rude encounter with both receptionist at this office. Gives the office a bad look and the doctors are so friendly. I think they should just hire new girls who would actually appreciate a job and learn to talk to people.

Dr spencer is a wonderful eye doctor who I have been going to for years. His receptionists are very helpful

Drs Spencer and Odem have been my eye doctors for 14 years. I live far away and just keep coming back due to the high quality of service and reasonable prices. I find the service very good and I like the office staff. They have been very helpful and kind even shipping my eye gear to me if I needed it.

I love the office and the staff. Everyone is very friendly. I took my 5 year old daughter and they were great with her. In the neighborhood and great people.

I have never had a bad experience at this office. The front desk staff has always been very friendly and helpful. My insurance has never been an issue, in fact all i had to do was give the name of the insurance company when i went in and they had all the information they needed by contacting the insurance company. I have been going for years and in fact my whole family goes there. Great office

My usual doctor is Dr. Blount-​Odum and I love her. Touching or putting drops in my eyes really freaks me out for some reason and she is able to do it with no problem when she adds the anaesthetic to my eyes for a certain test. I also love, love, LOVE the ladies at the front desk-​always helpful with telling me what frames look good or bad. I’ve recommended them to a lot of people and my whole family goes here.

Sorry previous respondent had a bad experience, but just wanted to say I never happened to have poor customer service with the staff and, most importantly, my husband and I have always had great service and care from Dr. Spencer and we’ve been going to him for more than 15 years. I will grant that the waiting area is cramped and I liked his previous space in Andersonville better, but the eye care is first rate and Dr. Spencer is extremely professional and pleasant to deal with. Anne O.

I’ve been having vision problems for the first time in my life, and I decided to call a local eye doctor. I’ve never used my vision insurance before and I didn’t know a whole lot about it. The receptionist on the phone scheduling my appointment was rude and told me I wasn’t very helpful with the information I was giving to her. She was short, unfriendly, and was annoyed I didn’t understand my policy. I told her I didn’t think the office would be a good fit because she was very rude. I can’t say what kind of Doctor Mark D Spencer is, but his receptionist lacked customer service, patience, kindness, and is a very poor representation for his business. I ended up booking an appointment with another eye doctor in the neighborhood, whose receptionist was friendly and took the time to help me understand the insurance information.