Pearle Vision

I haven’t been here in 3 year so it was long over due! When I came in all associates were helping customers. I was greeted politely and was told I’d be helped next. The lady who greeted me finished up with her customer and was heading towards me. As I was going to being to talk to her she was cut off by another customer and instead of telling them to wait a few minutes she completely snubbed me and went with the other customer! It was pretty rude since she didn’t even bother to acknowledge me after! If she would’ve just said sorry or I’ll be right with you again I totally would’ve understood!
Luckily Jessica another associate had just barely finished with her customer and was more than willing to help me and I’m glad she did because I completely fell in love with her Prada Frames. Unfortunately they no longer had them on display/​in store to try on BUT Jessica was kind enough to let me try hers on! Her compliments on how the frame looked on me and her willingness to help sold me on the pair! She placed my order for the glasses and I was out of there in 30 – 40 minutes!
Thank you Jessica for all your help! You definitely redeemed your coworkers rudeness.

Loved that I got in the same day!!! As a mom of boys, one broke the others glasses and needed to get in ASAP. I was seen and out within 1 hour and half… We do have great insurance and it covered a lot, they have such good price range my kid got to pick what he liked and didn’t have to settle for an off brand. The staff was very helpful and out provider was great! We will be coming back every year for sure!!!

I Have been a customer at this location for years. I love going to Pearle Vision, have had an amazing experience ever since my first appointment. Very professional staff, patient and respectful, especially Martha! She’s great when it comes to helping with choosing eyewear and anything else that you might need help with. Highly recommend this location! :D

My entire family uses this location, we wouldn’t go anywhere else! The staff is extremely knowledgeable and friendly, especially Martha and Dr. Gutierrez. Thank you for all your help.

Well, my family has been coming here for many years now. Yes, even with an appointment you could be waiting at least 30 minutes. However, when I stepped on my metal frame glasses, they were able to bring them back to life! What I find is that this is a great place for people without complex vision issues. More recently as I and my husband are getting older, we are not getting the proper prescriptions for eye-​ware. Don’t bother with this place if you have unusual eye issues as they will write the wrong corrections and won’t change them afterwards!

I haven’t been a customer at Pearle Vision since the 80’s and since relocating to Chicago have usually gone to an independent Optometrist in my neighborhood based on price and location.
After shopping around for eyewear and making an appointment at Americas Best I cancelled it due to reading that it takes 15 – 20 days for glasses to be manufactured. I continued to search and decided on Pearle Vision Six Corners at Klee Plaza (4017 N. Milwaukee Ave Chicago, IL, 60 641) since I popped in there over the summer during the BBQ Fest. I scheduled an appointment for Saturday morning. It’s a bonus that I like any reason to hit the six corners area and needed to go to Fantasy Costumes which was right up the street.
I got to Pearle about 20 minutes before my 10 AM appointment and they got me in immediately. A nice young attendant took me back for a preliminary exam and then I was greeted by Optometrist Dr. Norman Blasé who was very friendly, and did further tests. He took his time and I didn’t feel rushed as I have with other eyeglass stores in Chicago.
When we were done I had a little window of time to look over my eyewear options and was planning on the buy one get one pair free promotion. I tried on about a dozen pairs and decided on a nice Izod frame. I couldn’t believe I was going with a designer known for their preppy Alligator moniker but there was no way I was going to choose a Nike pair despite how appealing they might have been. As a rule against my religion, and I’m an atheist.
When I was finished browsing I was greeted by another employee Jessica who I would later learn was new but she seemed as professional as a seasoned veteran. She was very pleasant to assist me in my purchase. As we went over everything I was looking for in detail we got around to the 2 for 1 promotion and being that I was already over $ 200 of what I had as a budget I decided that after working up the numbers I’d be out another $ 200-​$ 300 dollars so I opted against that promotion. I was still fine with the expense due to the service I had experienced. After going over everything I had wanted with a really nice pair of half frames with transition lenses and no line bifocals I was surprised that with all of the detail and my questions of how quickly I was in and out.
Unfortunately since I chose half frames I wouldn’t be able to have the «in an hour» turnaround and asked if there was a chance I could have them by the following Thursday as I would be going out of town. There were no guarantees and I still left very satisfied with their customer service.
I hung around the neighborhood a little longer and then went home and put on a movie and my phone rang a few hours into the afternoon. It was Pearle and my glasses were done. I was amazed and thrilled at the same time. They sent them out and got them back the same day. Now they have a new loyal customer.
The only downside to my experience was that when I went in the following Monday to pick them up I did not receive the complimentary cleaning cloth and non-​aerosol cleaner that I have with every other purchase of eye wear since my first pair in 1977. That’s a lot of eyeglasses. Other than that, I will be back to get some sturdy prescription sunglasses sometime in the near future.

Was not impressed at all waited like 30 min ppl not very polite asked if I had appointment said no so told me they couldn’t see me ready to leave and receptionist ask hay! You have insurance I said yes and smile and said I think we could fit you in not cool said I’ll come back tomorrow. NOT!!!

Very professional staff, they treat customers with respect and patience. Optometrists is amazing.

don’t do it. (i am surprised the previous reviews are all positive.)
i really wanted to like this place. but poor customer service and long wait (even with an appointment). prices are nowhere near what i would consider a good deal. on top of it all, i witnessed a manager yelling at one of his employees.
i saw dr. tanaka during my visit. she was fine, but was extremely impersonal. i had been going to america’s best all my life prior to trying out pearle vision, and my experiences with the doctors there were far better.
i’m disappointed since this location is so convenient for me, but it looks like i’m in the market for a new eye doctor.

I had a great experience at this Pearl Vision location. I saw Dr. Gutierrez who was very professional and made me feel very comfortable with her easy going demeanor. Everybody is very friendly which makes the whole process much easier. When there was an issue with my contact lens prescription, it was quickly resolved to my satisfaction. For top notch customer service, I give this location 5 stars. I would recommend this place without hesitation, specifically Dr. Gutierrez.

Somehow my review of this place has been hidden under carpet by Unilocal.Who knows why? Because it was critical… I guess Unilocal knows better…
Anyway…
I’m really thankful to Pearl! I went to nearby Sears Optical and met dr Miklos Balogh there. He discovered serious problem and point me to the best Eye Institute in Chicago. I’m hoping they will be able to correct my vision… I’m just terrified what could happen if I will stay at Pearle…

I just want to say that I had an outstanding experience at his location. I give credit to the doctors, but the person who really made a difference was Martha. She went above and beyond to help me and my wife find the best glasses for us. She was knowledgeable, and answered all questions regarding insurance. Because of her, I will come back and refer anyone who needs help! Thanks Martha! AAA+
Ismael

I’ve been coming here for many years with my family and have always had the best service.

The prices were great, we had fast friendly service by Diane. She gave very clear information, ended up paying for two pairs of glasses ray bans for my husband and Eddie bower for myself. Today is Wednesday and my glasses will be ready on saturday!!! Plus they have parking in the rear. I have no complaints!!!

I won’t go back here. The prices are outrageous and they play a good numbers game… to their benefit. I went because I bought a group on they said my insurance was better deal… at $ 456 WTF then I went back to use the groupon on sunglasses and they gave me a price of $ 280 but when I pulled out the groupon they said it didn’t apply. Of course not! Never again!

Rachel is the best. She’s very thorough, the options given by the insurance were clearly elaborated.
Great job Rachel!

Was there for my annual eye exam this past weekend. Given it was my first time there I had to provide my insurance info and fill out all sorts of forms out. Then I was screened by Diana who was super friendly and very nice. Then Dr. Hungerford was very pleasant. Made the exam fun and was very chatty which I like. He had me try a few different contact colors to make sure I picked the ones I truly liked.
Finally, Anna helped me with the checkout process and she even took the time to go check if there were any coupons/​discounts on the contacts that I was about to order. Overall a very pleasant experience for a Saturday morning! Will definitely come back here every year for my exam… highly recommend it!

Had my eye exam done today by Pearl Vision Center on Milwaukee Avenue by six corners. The front office person named sherry was great. Took all my info, and did initial tests with basic machines. Couldn’t have been nicer or more polite and engaging. Dr Gutierrez did my comprehensive eye exam, and was polite, thoughtful and engaging also, and made the exam a pleasure. Recommend the store highly, & I would ask for both of these two people.

Every single person in there was friendly and knowledgable. Very short wait for the doctor who took a lot of time to explain things to me. Optician took a lot of time helping me choose frames. Politely ignored my misbehaving kids.

Love it, when in today (Friday) without an appointment, to Try to find my daughter new glasses for school. I was surprise how fast I was taking care of. Usually I would have to wait a while in other places.
Really recommend this place, one thing that really impress me is that I may get my daughter glasses tomorrow (Saturday) or on (Tuesday) to start school with a new look :)
Also the staff is really nice and helpful.