McDonald’s

I would give this specific McDonald’s negative stars if possible. This afternoon I ordered 40 chicken nuggets, big mac sandwich with some fries. I paid around $ 20. I went through the drive thru, terrible service she opened the window to give me food, no greeting or nothing. Just handed me the food and closed the window shut. I opened it up and briefly checked if everything was there. All I food I ordered was stacked in one bad by the way so when she handed me the food it almost slipped out of my hands. When I opened my food at home, there were 20 nuggets missing, the big mac sandwich was a mess in it’s box. How is there 3 patties in a big mac? Why is the patty half outside the box and mashed up? I don’t understand how the big mac sauce got all over the roof of the box? Terrible service and they just look confused in there. This isn’t my first time that I’ve been missing food from there. There were times that my large fries was half way filled. I’m just done with this place. I only go here because its on the way from school.

I always stop at this restaurant and the service is great, the store is clean, friendly crew, and the food is always great.

RACIST!!!
I just wanted to share what happened to my brother when we went to this McDonald’s with our uncle and was served a coffee with «CHINO» and a slanty-​eyed smiley face drawn on the cup.
«So, when I asked for the manager, a lady claimed that she was the manager. From there, I asked if this was supposed to be funny, or if this was appropriate. I asked her who, based on the receipt, or the procedure, would be responsible for this, as I would like to confront them. At this point, she looked at the receipt and said that she took the order. And that was it. She did not apologize, or show remorse, or offer any course of resolution. She ended the line of inquiry with the repetition that she had taken the original order. So I told her that it was fine, I’d take it up with McDonald’s at the corporate level, to which she did not react in the slightest.»
I continue to become increasingly more upset as I think about this incident. However unlikely, I can’t help but feel that someone should be held accountable. It is disappointing to see that racism in America is alive and well.

First of all, you’re looking at a minimum 10-​minute wait in the morning. If you want to be late to work, this is the place to stop for breakfast. And second, I would be shocked — SHOCKED! — if this location ever, EVER got an order correctly.

This place should get security on weekends for all the punk kids sitting around swearing, being disruptive and 1 of 7 actually made a purchase. Kick them out!
Also… slowest counter service EVER! I often find myself making jokes with other customers about the wait. I dont hate the food, unfortunately.

Worst McDonald’s ever. Grabbed food in a hurry, and didn’t get half the order correctly. The sundaes weren’t even close to full, and I was missing several burgers from my order.

I will never patronize this McDonalds again. The cashier totally disregarded my order by placing his own order for me. I orderedan egg white and cheddar biscuit and he ordered me one with bacon. First I don’t even easy pork so I know I didn’t accidentally order that. His response was he thought that’s what I meant to order. Then he over charged me saying that’s how they do it they just take the bacon off. Then he says they don’t have just egg and cheese biscuits so I asked for my money back. You think he gave me the right change? No, he tried to short me a dollar. I finally asked for the manager, Peggy Ayers, and I heard her tell one of the employees that she was busy. McDonalds should be too busy to cut her a check since their customers aren’t important enough for her to deal with. The only reason it got one start is because I had to rate it or my review wouldn’t go through. I truly give it no stars.

I got a cup of coffee and found a raisin in my java. WTF !!! So, I called the manager, who promised me a free cup of coffee and a meal my next time there. He was nice and polite over the phone, but his offer didn’t impress me to go back. I said to myself, «I live in Lakeview. I’m not driving to Foster and Kedzie for that shit.»

I will never go to this McDonald’s again. The service one two different visits (about 5pm) have been rude and unprofessional. I left due to the service on the first visit. From someone who worked at McDonald’s when I was younger, I understand everyone does not like working the front counter. This is why they developed the matrix for each worker to display to the managers each employees strenghts and weaknesses in each area. I could never work food prep. I understood, and work the drive thru or the counter. Please use this tool! I hope this place never gets a secret shopper. The wait time and rude service will get you marked down!

As far as McD’s is concerned, this place is cool. They’re fast, friendly, and although they charge for extra sauce (most of them do now) I’m cool with getting my coffee on occassion or even the #2 for breakfast. I’m actually glad they got rid of Boston Market. It was too weird.
But you have to be craving mc food, otherwise this is not an everyday thing.

This location has at many times been the most local and nearest, so I’ve got fond memories here. I try to avoid Mcd’s for many reasons, but really, when you are drunken or hung over, what does your body want. but McDonald’s.
What pisses me off; above the quickly inflated menu prices is they charge for sauce! Sauce! McDonald’s you rotten succubus, leech of life and wallet. How much you’ve taken from me and never given enough back. First you got rid of coupons (old school), then you force me to adhere to your rules and your specials. Fine. Now you take away free sauce! 15 cents for BBQ or Sweet and sour sauce, is ridiculous. And lately your employees have been charging tax on top, so it’s 17 cents! You know what, I’m gonna need a receipt for all these increases. No longer will I allow you to steal from me! Also, WhyTF did you remove the Boston Market which was here?