McDonald’s

I always have a decent enough experience here. There’s always someone keeping things clean and almost always a short wait to the register, if at all. I agree with other commenters that the staff tends to have a «bah humbug» demeanor, some worse than others, but you can’t expect everyone you encounter to have a big fake smile plastered on their face, can you?
I’m here more often than I’d like to admit since I work close by, and out of the many orders I’ve placed, only two have been incorrect – once they misheard and just put in the wrong item, and another time I asked for honey mustard in addition to the usual sauce, and I had to ask for it again before I left. Not a big deal, but the employee I dealt with through that whole order just didn’t want to be there. A customer shouldn’t be able to tell quite how much you hate your job. Really.
Over all, it’s fast food, not fine dining. The food quality never worries me, the order comes up quick, and I regret it like I do every other fast food purchase.

Fast food is not so fast. Took over five minutes to even order. Been in line over 10 minutes.

It’s a newly remodeled location looks updated af! Service could be better, counter staff has a bugh humbug look on the face!
Ain’t no self service pop machine no more.
The chicken nuggets are not even warm…
wtf Ronald !

Logan Square doesn’t have a lot to offer in the fast food lane, but when push comes to shove at least McDonald’s is a decent go-​to, right? This McDonald’s lives in this world of hipster laissez-​fair attitude, so when something is wrong, the answer here is «too bad.»
I went to this McDonald’s the other night with my mom and ordered about $ 16 worth of food including two McFlurrys or soft serve with toppings dumped on top, stale chicken nuggets and 2 Diet Cokes. Only halfway through our meal did my mom notice her drink tasted funny… She looked at her receipt and saw the cashier made one drink a Coke Zero. I went to the counter for her and told Samantha, the manager, that the drink was wrong and I’d like a Diet Coke. She said the drink was half empty and I’d have to buy a new one. The shock on my face washed over her like she was a piece of smooth sea glass. My mom also tried to reason with her — «Shouldn’t the customer get what they actually ordered?!» No. No you can not. Samantha then took my mom’s receipt and threw it away. My mom asked for it back so she can officially complain. I give them credit for following up, but they’re a lost cause.
It wasn’t the $ 1.05 it would’ve cost for a new drink, it’s that Samantha and her crew are the most unfriendly group people I’ve ever experienced and to eat their food again would be to poison myself with their abrasive unhelpful attitude.

WORST MCDONALDS EVER!! I don’t understand why the promotional signs are always in Spanish and not in English. They should be in both languages or just English, unless the owner is racist and doesn’t want English speaking people at the events.

One of the best McDonald’s in the city. This place is always clean and they have a great staff.

The stingiest mcdonalds I’ve ever been to… Including downtown!!!
Service: 4
–They were nice and spoke English. Great!
–Saw someone get a chocolate covered sundae… Only the darn thing wasn’t even *covered*, as if they took an airbrush system and lightly sprayed a translucent film over. Tsk tsk
Price: 3
–they charge you for plastic bags, ketchup packers and god knows what else. I wouldn’t be surprised if they charged me for napkins to-​go.
— gasped when I was told would be an extra 25 cents to get ketchup packets (a whole ketchup bottle wouldn’t even cost you anymore than $ 2).
Atmosphere: 4.5
— went late afternoon, pretty empty; not loud, not dirty.
Food: ²⁄₅
— didn’t think I’d have to rate my food, until I came home and found that my fries were cold and stale as well as my nuggets. UGH.
— irony is their employees understood english, but for the very first time in my life, they messed up my order. I said 1 ranch 1 barbecue… Instead 2 ranch sauce inside.

It’s McDonalds people! It’s not going to be the best place in the world! But, this is one of the best McDonalds in the city now. I even noticed a improvement in food quality, and high improvement in service.

Slow McDonald’s.
They’ve jazzed up their appearance, but it’s still the same ol’ Slow McDonald’s. It’s a pretty hip place to eat, but you have to pay for refills, and I believe I saw a Cosby-​sweater clad gentleman eat a McNugget off the floor. Overall, great atmosphere.
It’s a place where you can really sit down with your family and enjoy some food.
I miss the old Slow McDonald’s.

This place was AWFUL before! But then it got a face lift. They demo’d the building and rebuilt it from scratch. Why do I mention this? Well, I think it gave the staff some pride in their job because things are better than before. It looks clean and fresh, the staff is friendly. The service is markedly improved (although some new staff still learning). It’s hard to change people’s perceptions, but this place did. Nice job. Don’t go back to the way you were.

LOL.
Soooo many one star reviews.
It’s McDonald’s, people. In a middling at best part of Chicago.
You were expecting?
The people watching is good for the junkie/​homeless person tip, and well, they have Big Macs. I don’t know what else to say.

When I go to McDonald’s (which is rare) I am looking for greasy food and consistency.
The Double Cheeseburger I had today was dry and nasty. Can you believe it? Hell is freezing over.
2 stars because they were nice.

Horrible McDonalds. Yes, I get it, its a fast food place and things will get messed up, but there is a line. Everytime I went there, something was messed up with my order. A couple of time I went there and ordered a large fry and a Coke, but got a 10 piece chicken nugget with a root beer, then the rest of the time I would always get either the wrong drink, wrong size of something, or the entire order would be all wrong. How does that happen every time?

For years I’ve come to this McDonalds, but as the managers came and went the service and atmosphere has gotten worse, and worse. I have stopped going here as of January 1,2011. I’ll tell you why.
I stopped in to get my usual order but had to make a call out of state to my mom real quick, she didn’t answered so I left a message (just so you know I wasn’t there having a long conversation — and I sat because I don’t like talking on a phone as I’m in line) I ended the call then immediately started looking for an address to someplace I was headed to, this all took a few minutes — not ten, fifteen or longer — a couple minutes. But before I could stand up and head on over to the counter I was approached by I believe the manager who didn’t start off by saying «Welcome to McDonalds…» I instead got, «Have you ordered yet?», «You can only be here 30 minutes», and went into some speech about ordering, customers and length of time to be there??? I was like WTH? I told them I AM a customer, and in fact was just there hours earlier for breakfast and before I could say that I AM going to order they tapped on the wall as if to say «you gotta go» and walked away after giving me the third degree and truly made me feel unwelcomed. This was a VERY unpleasant encounter with this manager. I have NEVER just sat in a McDonalds, or any venue and not ordered. I DO NOT LOITER and was quite offended that this person insinuated that. In fact, I always order and take it home except this day I did sit for a a minute (and earlier at breakfast I ordered my usual grub and sat maybe 5 – 7 minutes and took the rest home) or two as I completed my call, but I just got there and it was like this person appeared out of nowhere and started grilling me? What ever happened to «Welcome to McDonalds»? I was stunned, and offended at how I was treated. NEVER going back!!! Burger King may be further away, but I’d rather go there and not be insulted.

Despite this being the closest McDonalds to my place, it isn’t the one I frequent most often. I’ve found the lines, both the drive through and inside, tend to be very long. Usually I go down the street to the Milwaukee/​Western McDonalds as there is rarely a line, and if there is, it moves quickly. I’ve had no problem with the food at this location, just a preference for fast service.

This is probably the worst McDonald’s ever.
It doesn’t matter what time of day I go, how many people are waiting in line, or how little I order, I ALWAYS end up spending at least 10 to 15 minutes waiting for my order. This is «not so fast» fast food!
Some of my favorite visits include:
— One person at the registers while the entire lobby started filling up with people. It’s been about 25 years since I worked in fast food, but if memory serves me, when you have that many people you’re supposed to open another register! Finally a worker who was just standing at the fry station doing nothing asked the manager if he can open another register.
— Waiting 25 minutes for an iced coffee during a non-​rush time. (Similarly, waiting 25 minutes for an ice cream cone on another occasion.)
— Asking for a Shamrock shake and being told they ran out, only to see two be made and delivered to the customers right in front of me.
I hate that this is the closest McDonald’s to me and I have no choice but to go here. Get your shit together, Logan Square McDonald’s, or the scary clown might get you!

The people who work here are great and always cheerful, but they REALLY need to replace the sound system for their drive through. More often than not they WILL screw something up, especially if it’s a larger order. However, their prices are usually a little better than the McDucks in Bucktown, that one is overpriced.

FOR THE LOVE OF GOD PLEASE SALT YOUR FRIES LIKE THE OTHER MCDONALDS DO! Bland bland bland. Can someone throw me a bone here? I feel like having a little salt on your fries isn’t asking too much.

Of all the McDonald’s restaurants in America, I believe this is the worst.
The parking lot is cramped and begging for a low-​speed crash.
On a Saturday afternoon, my friends and I were told no carbonated beverages were available. No Coke with my McNuggets? Criminal.
The bathroom doors are locked and require an attendant to unlock them, which suggests to me few people have washed their hands before eating. And with the length of lines here, who would go to the trouble of getting the bathroom opened up?
And charging for extra condiments? WTF?

Slow and dirty… AND why do you have to wait in the drive thru for 5+ minutes at 6:45 am? It’s not like there is a rush and they can’t keep up with the orders…