Monica A Moore, MD

I love Dr. Monica. She’s always informative, patient and thorough. The staff is down to earth and helpful. They give you courtesy calls the day before your appointment. Awesome team.

Awful medical ethics! I went for my once a year pap. I got charged 1200 from a 3^rd party, out of network company because they checked my vitals on some computer machine thing. That 1. I didn’t ask for. 2. I was misled and told by the nurse that they are only checking my vitals, blood pressure, heart rate, etc. 3. I asked the nurse if I would be charged extra for this, she said no.
6 months later i check my insurance and see there is a 1200 claim not covered by a biosensor equipment company, they are out of my network. The doctor never disclosed that info. My insurance company called them daily and they keep blowing them off and said they do this with all new patients. I wasn’t a new patient! This should be unlawful and illegal to do to someone. If anyone else went through this please share! I’m still working on resolving this.

I posted a 5 star, so that I wasn’t cast aside to the «non recommended» list, but if you want a true review on her, scroll down and click on that thumbnail. It’s amazing how Unilocal can be manipulated.

I went in last year for my routine exam. Dr. Moore was curt but on time and professional.
This year I went to a different doctor due to its proximity to work. They didn’t perform another pap, since it’s been less than 3 years when I had a normal pap. However, they needed to request all the records in order to make sure I am healthy.
Dr. Moore’s office charges $ 26.58 for handling the records, and about 80 cents a page after. This is even just to fax to another doctor’s office, so they wouldn’t actually be making any copies. I understand charging patients for the copies, but to charge to release information is pretty low standards.
When asked if they could provide electronic records, which according to the Illinois State Medical Society, should be charged at half the copy rate, the receptionist was adamant the charges would still be the same whether she faxed it or emailed it.
I ended up choosing to have another pap smear at my new provider’s office, since it’s covered by insurance. I wouldn’t recommend Dr. Moore’s office because of its questionable ethics related to the medical records.
Information on release of medical records and charges according to the Illinois State Medical Society:

Dr Moore found a cyst on my ovary that other doctors missed. However, when I got to the hospital to have it removed all my paperwork said it was on the left side when it was actually on the right side. I’m glad I caught it and didn’t second guess myself. I really thought a doctor would know better than me and would have kept good notes on my initial appointment.
Because of the surgery and an abnormal pap I went to her office quite often over a couple of months. Every time I went in it was like I had never been there before. They asked me the same questions every time and the nurses never had a chart for me. Do I even have a chart? I never saw one.
Dr. Moore told me she would take care of my $ 700+ lab bill because they didn’t take my insurance anymore. She never did it and I ended up paying a collection agency today. Not happy.
One of my biggest complaints — especially after I had my surgery — was that I was asking all the questions. No one explained how to take my meds properly.
I really could have looked past most of this but paying the collection agency today put me over the edge.

I’m looking at the reviews for Dr. Monica Moore’s office for the first time here on Unilocal and I honestly wished I’d checked them BEFORE going to her office.
I scheduled an appointment with her on ZocDoc, the online patient scheduling system that they use, and completed a FULL medical history complete with insurance information in an effort to save time and not have to do it when I got to the office. Well… when I finally arrived 45 minutes early for my appointment I got three surprises:
1. The system didn’t show that I had an appointment in spite of receiving a confirmation email and TWO confirmation text messages.
2. The pages of medical history and insurance information that I entered was not able to be found! So I had to complete it all again in the office.
3. The receptionist looks in her system and says I owe money from 5+ years ago! I haven’t received a bill from their office or my insurance company stating such EVER and I haven’t had an address change in over 8 years!
Then the REAL kicker: I pay for Über to pick me up and take me back to my office, the driver arrives and then a member of her staff runs out to the car to say, «You don’t have to leave, Dr. Moore will still see you…»
NO THANKS!!! Three MAJOR screw ups are enough for me to find another doctors office. One that’s much more organized. After all that, they think I actually want to get on the exam table!!!
Dr. Moore… get your act together.

I should’ve read the Unilocal reviews on here instead of the zocdoc ones before making an appointment with this office. The office staff seemed confused and I was not admitted in to see the doctor until an hour after my appointment time. The staff was very nice and I’m neural towards Dr. Moore’s bedside manner.
Initially during my consultation the assistants kept walking in to discuss office matters with Dr. Moore– which is fine, whatever the assistants probably don’t want to mess up on a prescription or results of some other patients. However, this manner of interruption and discussion continued throughout my exam in which the assistants left the door open while I was out in the open for all to see. Maybe I’m just a little closed minded since the staff was all women, but I really would have preferred my privacy…
Dr. Moore told me the results would come back in several days, however I was never contacted for the results even as a week had passed? I mean, generally my doctors always call me for the results— in this case I had to track them down to get my results. Finally, Dr. Moore said I could just give her the number to the pharmacy and that she would call in my prescription. After I got off work I went to go pick up my prescription, however the pharmacy informed me that a prescription was never called over and that I should double check with my doctor. By the time that happened Dr. Moore’s office was closed already and doesn’t reopen until Monday…so now I’m stuck without treatment for a whole weekend in addition to the week that I had to wait for the results. I’m very disappointed with my experience and will not be going back there again.

I found Dr. Moore about 6 years ago. I have Endometriosis and recurring uterine fibroids which have required a few surgeries (one involved the removal of 20 (!!!) tumors that had previously gone undetected). Every other doctor that I’ve gone to has immediately recommended a hysterectomy to alleviate the problem, with no regard to my wanting to have children at some point, and even became irritated when I refused, and offered no alternative treatments, even when I suggested them. Dr. Moore was the only doctor to tell me, «you don’t have to have a hysterectomy and be thrown into early menopause, there are other options available.» She was straight-​forward and honest, but never rude or unsympathetic (some may call her manner gruff or impersonal, but I appreciate the professionalism. I need a Dr., not a big sister…). Fast-​forward 6 years later, 1 year after she successfully removed 20 tumors, and my uterus and cervix are intact and healthy, despite what other doctors told me, and I am l able to have children with no complications.

Initially, I wasn’t that impressed because the office did not appear to have the most updated equipment. However, she seems genuinely concerned and willing to talk about any issues or concerns. I like her style and will recommend her.
Keep in mind, I have only used her for regular annual exams only.

I read her review on Unilocal last night and went to her today, and the Unilocal reviews are pretty accurate. She’s not very friendly indeed and didn’t answer any of my questions (they were the most basic questions ever too). She appears to me that she really hates her job.
People who know me knows that I’m never the one who complains, no matter how bad of a service I get, but this one has crossed the line. Any decent doctor would at least have the decency to be a LITTLE bit friendly and answer SOME of your questions. I am writing my Unilocal review for the first time today. DO NOT GO TO MONICA MOORE.
Today was the first time I went to her and will also be the last.

I felt rushed, my exam was quick and my questions weren’t answered. Waiting time was about an hour and the time spent with the doctor was about five minutes.

This was my first visit to her. She is not nice, she’s not mean, she’s not conversational, she’s just FLAT. I don’t know if she knows what an emotion is. Not engaging, not inviting, not ANYTHING! I don’t get it. She just tells you what you need to know. She in a great location, lots of openings, which should be a hint for you… I read some positive reviews on her on another site, i think she paid them. There is no way you have had a good experience with her, She’s flat out not interested! I didn’t want my husband to know about her reviews, so he could tell me what he thought, right way, he was like «whats this chic’s problem»? lol I hate to say it, but thumbs down all the way.

I have been anxiously waiting to get my test results back this week and was told by the receptionist on Thursday that my results were in, but the doctor was not, so I’d have to wait until Friday. I called the office this morning at 9:15am and was told by the receptionist that she had spoke to Dr. Moore and that Dr. Moore would call me back by 11am with my results. When I never got a call back I called the office at 11:30am, 12:15pm, 1:15pm and 1:30pm. I was never able to reach the receptionist again, so I left a voice message. The office closes at 1:30pm on Fridays, so now I won’t know my results until Monday (hopefully). It literally would have only taken a few minutes to read me my results.
Oh and the Phlebotomist was not the most friendly. I tried making small talk with her and thanked her for drawing my blood and she didn’t say anything. It was clear to me that I was just another annoying patient.

Dr Moore is straight to the point and does not add any filler. No, its not the best bedside manner. I got 3 opinions about my friborids and chose Dr Moore. She shared the risks and advised me properly. I had a 9 cm fibroid and two 4 cms fribroids, 9 in total and Dr Moore took care of me. My bikin cut is flawless according to the Dr friends who I have shared.
The office is clean and I have not had any problems.
I am going for my annual in a few weeks and I will udpated this post.

I honestly tried to give Dr. Moore a chance. I saw here for more than three years and had a terrible experience every single time. I didn’t realize just how terrible until my wonderful experience with a different doctor today. The office people are friendly enough, but not really caring or particularly professional. The place often smells like fast food. I was never seen for an appointment on time. I could look past this if Dr. Moore had been amazing. She is not!
She isn’t gentle or very friendly. She pushed certain both controls without really giving me any kind of advice or taking my personal experience into account. I ended up researching on my own and went with Mirena (which I love!). The insertion was a disaster, partly due to Dr. Moore’s terrible bedside manner. She did not prepare me at all and was not understanding when I was in a lot of pain and had a very negative reaction to the point of almost blacking out. She didn’t give me any of the advice about how to prepare for the insertion. I had to find it myself online. She didn’t offer anything to make me more comfortable. I know the pain wasn’t her fault, but the way she handled it and treated me is. I don’t recommend anyone going to Dr. Moore. Even the most routine checkup was uncomfortable and a bit painful with her. She never even remembered who I was or anything about me after three years.

I like Dr. Moore and the phlebotomist. Always courteous to me. I do agree that it takes too long to make an appointment. And it’s too cold in the office — literally. They have heaters on in May.
However, I have had nothing but positive experiences when I’ve gone.

I have never met a ruder woman. Like a poster before me said, she was ill informed about birth control as well, surprised that an extended cycle hormone pill I had been taking had some breakthrough bleeding. Can I emphasize how absolutely rude this woman was again? She made shockingly unprofessional comments before, during, and after the exam. I was genuinely appalled at the way she treated me and her assistants. I canceled my follow up appointment immediately.
Never, ever go to this woman.

A. Zero bedside manner. Zero.
B. After a procedure, I called twice for my results for no one to return my call.
C. Really unprofessional staff. They entered my wrong telephone number into their system and didn’t occur to them to c use a alternate method of communication (email, regular mail, office phone) prior to my appt. I alerted them twice to the error and it was never corrected.
D. Dr. Moore chided one of her assistants in a very nasty way during an exam in front of me. Assistants were walking in an out. Made me feel very uncomfortable.

I liked Dr Moore but she seemed a bit disinterested. I liked it right when I walked in because it was new and clean and for doctors I’m big on cleanliness obviously.
She seemed kind of disinterested and put the wrong code for my pap. Which is very standard. So my insurance and the lab she outsourced to kept trying to charge me $ 120 for it. I spoke to her and the office many times and they kept saying she was changing the code so that the lab company wouldn’t keep sending me invoices.
It got to the point where a collections agency called me and finally this convinced Dr Moore to change the lab codes. Very frustrating to say the least.
Overall she was an alright doctor, but that was such a hassle I don’t think I’ll be going back

I was disappointed in Dr. Moore’s patient care.
In her initial consultation, she seemed helpful and proactive– enough that I scheduled surgery with her right away for three weeks later. The surgery went fine. I spoke with her two days after the surgery and she let me know what her diagnosis was.
She told my boyfriend I should make a follow-​up appointment for two weeks later and I called the next day… only to find out they couldn’t fit me in for another 4 weeks. When I explained that I had just had surgery and needed to see the doctor, the woman on the phone said it didn’t matter.
When the appointment finally rolled around, Dr. Moore clearly didn’t remember the surgery and hadn’t written adequate notes. Her diagnosis was different than the one she had given me on the phone, and she had problems reading the images from the surgery (so bad that she realized she had told me something was wrong on the right when it was actually on the left). She didn’t apologize for the mistakes and seemed annoyed that I would ask further questions.
It seems she’s good at doing the actual surgery, but as far as being a physician goes, forget it.