Most Motivated

BUYER/​CONSUMER BEWARE!!!
DO NOT WASTE YOUR TIME OR MONEY!!!
I bought a you swoop for 5 one hour personal training sessions. After SEVERAL calls to schedule an appointment, I finally reached Ty Whitley, the «personal trainer». He stated the you swoop deal included the 1^st session that is actually an «assessment» and 4 subsequent 1 hour personal training sessions. Wait a minute! That was NOT stated in the you swoop deal, which Ty argued was indicated in the «fine print». That’s a LIE! There was mo fine print, just false advertising. The deal should’ve indicated 4 sessions, NOT 5!!!
1^st session:
Ty was late for my «assessment», which lasted approximately 15 minutes and included inappropriate personal questions/​comments that had nothing to do with a personal training assessment. That should’ve been a bright red flag, but hindsight is ²⁰⁄₂₀!
Ty spent more time trying to analyze me and convince me that I needed to commit, AKA pay for additional personal training sessions beyond the you swoop deal, which I refused.
2^nd session:
My 2^nd session with Ty included a 30 minute personal training session and 20 minutes on the treadmill. My 2^nd session was almost 2 weeks after the initial «assessment» because I was unable to reach Ty even after leaving SEVERAL messages.
3^rd session:
The 3^rd session included 30 minutes of personal training THEN Ty told me to use the treadmill for the last 30 minutes, which I refused. I stated that I could do the treadmill on my own and instead wanted 1 full hour of personal training. Being told to get on a treadmill for 30 minutes does not constitute personal training! I told Ty I expected 1 full hour of 1on1 personal training, not 30 minutes. Ty stated his 1 hour of personal training includes 30 minutes of 1on1 and 30 minutes on the treadmill. Again, that is NOT what the you swoop deal indicated. More false advertising!!!
At this point I was so fed up with Ty’s unprofessionalism and BS that I told him 30 minutes will not work for me (especially when the you swoop deal stated 1 hour sessions) and that day would be my last session. Ty stated he would refund me for the unused sessions, but it’s been over 1 month and I haven’t heard from Ty or received any refund– I won’t hold my breath!
Ladies, beware! Ty made several sexual innuendos and inappropriate comments during our sessions that I just ignored. I never fed into his inappropriate comments/​gestures because I was there to work out.
I should’ve followed my gut instinct during the initial assessment that Ty is full of BS and never returned, but unfortunately I gave him the benefit of the doubt.
Ty seriously lacks character, communication skills and is EXTREMELY unprofessional.
I wish I could give negative stars.
You have been warned…

I totally believe in second chances and Ty contacted me to schedule a session to make up for the issue since he was overwhelmed. So honestly, I’m cool with that. I am upping to 3 stars for the effort, and will revise my review after we meet and work together :)
**original post**
I purchased a YouSwoop for 5 personal training sessions. I called him and he asked me to email him with my goals and that he’d respond. Well, after a week of nothing, I called again, and got nothing. I emailed asking for followup and got nothing again. So I emailed YouSwoop and got a credit… which sucks because it’s not enough credit (points) to buy something else. Sheesh.
I wish I could pick NO STARS.

I wish there was a way to give zero stars. I bought a youswoop, called to set up my first session and should have known then that this was not going to be a good experience.
I had to call multiple times trying to set up said appointment and every time he would answer and say he was busy «getting a haircut» or «with a client» (rather than letting it go to voicemail and returning my messages, since he was obviously too busy to field calls) and he would tell me to call back later.
After a month of getting the same run-​around every time I called, I was finally able to set up my first appointment with him. I thought even though he was obviously unprofessional and not the best businessman considering the history of answering calls when he was busy but never returning them to set up my appointment like he said he would, at least now I would finally have my foot in the door and it would hopefully be smooth sailing from there on out. I could not have been more mistaken.
I showed up for my first training session and was confused and shocked by the entire charade. He never weighed me or asked me what I wanted to work on, etc, but instead spent a good 30 minutes (of the hour long session) telling me how he was the best trainer in Chicago, New York, etc. and how he used to work at the gym I currently go to but was too good for them so he opened his own business, etc.
The appointment continued in this unprofessional manner until eventually he had me get up while he looked me up and down, walked around me while checking me out, then had me do a couple of movements which took all of 5 minutes (again, in an hour long training session) before taking me back to his desk and telling me that he needed people who were serious and he wouldn’t consider working with anyone who wasn’t committed and he wanted me to commit to a year. At this point I told him that I just wanted to do the 5 sessions that I had paid for and take it from there. He wasn’t satisfied with this and told me that the youswoop was null & void and that since I worked in the airline industry he wanted me to give him some buddy passes and that he would discount his usual fee of $ 1000+ for a month of training sessions. He the started to pressure me into telling him what I would be comfortable paying him, keeping the buddy passes in mind. I was in complete shock and reiterated that I only wanted to concentrate on the 5 sessions that I had already paid for, but he kept pressuring me to give him a number and finally ended the session by telling me that he thought $ 800 a month was a fair deal and a huge discount off his regular price and that he wanted me to go to the ATM – telling me that there was a bank up the street and an ATM down the street at the Walgreens – get out the money, and bring it back to him in an envelope.
As you can imagine, I was upset and could barely believe what was happening. I was so relieved to leave, even though I didn’t even get a 5 minute workout in what was supposed to be an hour-​long training session. However, he did not stop there. Not even an hour after I left the «session», he texted me asking if I got lost and if I would be back soon with the money!!! Needless to say, I did not go back and even though he later said he would honor my youswoop, he never did respond to my attempts to set up my other sessions.
This man is despicable and needs to have his «company» shut down! It still infuriates me to this day when I think about everything I went through with him!

This really should not get any stars– however it makes you do at least one. I bought a swoop for training sessions where this ONE individual trainer «bit off more then he can chew» as far as being able to schedule me. Additionally, he is very rude! He looks to use the word «look» at the beginning of all of communications. Very unprofessional!