My Crazy Machine

I will admit that I was initially a bit leery of all the glowing reviews on here for MCM. I had that feeling of if it sounds too good to be true, then it probably is. However, let me tell you that every five-​star review on here is well deserved and right on the money. Rob and MCM do top notch work, are honest, and very reasonable.
My PC was running very slow for a bit and then stopped booting up altogether. Rob diagnosed the problem, quickly fixed my PC, and had it delivered to my house instead of having me pick it up when the repair took a couple hours longer than he originally estimated.
If you’re having computer problems, definitely give MCM a call or email. I’ll be definitely be referring friends and family here.

Best computer repair place! My hard drive died one evening, I found My Crazy Machine on Unilocal and gave them a call. I brought my computer in the next day, and picked it back up the day after that. 48 hours, and I got it back.
I absolutely love the repair work Rob did. My pc was old and the hard drive was beyond hope, but he popped in a new one and it’s now like having a brand new pc.
He even provided secure remote access service to make sure my games would play smoothly.
I will definitely be going back to them if, or when, I need pc repairs again.

Rob was great! My computer broke the week after New Years so work was hectic and he got it fixed for me in 1 day for WAY cheaper than what the Apple Store wanted me to pay (and it would have taken much longer). Really recommend this place!

There are two reasons why I would bother to write reviews on Unilocal.One for horrible service and the other for outstanding work. In this case, I decided to write this review because of an excellent service I received from Rob. He not only fixed my 2009 MacBook Pro which needed a new hardrive, but was able to recover the data (without charging extra for the work.) Plus, his fees were very reasonable comparably. He was also very prompt in any questions I had post-​service, after I picked up my computer. I wholeheartedly recommend Rob with any of your computer repair needs. I am so impressed with his work and the reliable service that he provided, I am posting my recommendations on my FB and Twitter. Excellent work, Rob. Thank you!

Honest computer technician that runs his business with integrity. Tells you the problem with a solution after running tests and ensures everything works as intended. He has repaired 4 of my units and built one of my main towers from scratch. I can say he charges the cheapest price for the quality of work done on these gaming machines. Very knowledgeable on all operating systems, Gpus, Motherboards and services them extremely fast. Advertises mostly through word of mouth but is my only repair person I go to on a daily basis.

My external drive failed and I reached out to Rob for a repair. Even though he was unable to assist me he passed me along to another firm and did not charge me for the guidance and assistance. A first class act and I will absolutely be bringing my additional pc repair needs to him!

I have gone to MCM on at least 3 occasions AND sent others to him too.
First time my laptop had a virus and i thought I lost EVERYTHING. Rob restored my laptop to perfect working condition and also recovered my files. Two years later, it is still working great.
You would be crazy to take your laptop anywhere else! Their prices are very fair. They are reasonable, fast, informative and most important HONEST. They will tell you if it is worth investing in a restoration or repair. Thanks for being a place I can count on!

Rob was very nice to fix my cracked computer screen. He did great work and was very thorough.

Rob came to my apartment on very short notice (under an hour) and picked up my dying computer. He not only fixed it within 24 hours, he added extra memory at no charge. I use my computer for work, so the problem was critical. I would trust Rob with my computer again in a second.

I echo the previous reviews — solid service. They upgraded my XP machine to Windows 7, added memory, and installed Office. $ 125.
Word to the wise: this is not just a typical Albany Park store with someone constantly there, so call in advance or email and say what time you are going. The guy (Rob?) works in the back sometimes and doesn’t hear the doorbell, so I missed him twice during posted hours.
Despite the inconvenience of that, I would do business with this place again gladly.

My friend asked me to post this on her behalf:
After being confronted with a pc that would NOT reboot due to my having installed a free download of Windows 10 sent directly to me from Microsoft (the WORST mistake I have EVER made since owning a computer) thank God I was blessed to learn about a local IT company with the unlikely name of «MyCrazy​Ma​chine​.com» and connected with an extraordinary IT professional and human being by the name of Rob. In just under 24 hours, I experienced the MIRACLE of going from the DISASTER of having a totally inoperable pc to having it repaired, restored and returned to me PROMPTLY and JOYFULLY ON MY BIRTHDAY the following afternoon! He THEN spent nearly an hour and ½ making sure I could get internet access and adding a few final tweaks to the settings… ALL this for NOT ONE PENNY MORE than his original very affordable (especially for a senior citizen on a very fixed income) quote for service! (I increased his payment on my own by $ 10…wishing I could have increased it by MUCH, MUCH MORE)! He is not only an IT genius — but also demonstrated AMAZING grace, integrity, compassion and kindness in response to my dilemma. This guy is ONE IN A MILLION and I cannot recommend him highly enough! All I know is that he was (literally) the answer to my prayers and anyone with a computer problem in the Chicago area that his company
services would have to be CRAZY themselves to take their business anywhere else! BRAVO to you, Rob and bless you, always. You gave me the BEST possible gift for my birthday. Not only did you restore my computer — you restored my faith in Mankind and that is NOT an exaggeration!

My employer had just announced that they were no longer supporting our laptops and sure enough, days later mine malfunctioned and I was very concerned that I lost all of my files. Rob was very helpful in suggesting an external hard drive, backing up data, and most importantly was able to transfer my files from my malfunctioned laptop to my external drive. He also got this done in less than 24 hours. Efficient, professional, and very reasonable. I highly recommend!

Rob helped me after I burned out a hard drive on my MacBook Pro, with speed, great prices, and fantastic communication. I’m now in the process of looking for a new MacBook, and Rob gave me excellent and patient advice on what sort of machine would meet my needs. He is a top-​notch computer tech, and his sense of service goes far beyond anyone else in the field I’ve dealt with!

My 7 year old Dell laptop quietly came to a complete stop one day. I am only tech-​savvy enough to be dangerous, and I was really concerned I would have to replace her, or spend close to replacement cost just to make the fixes. Then, I found
on Unilocal,and it turned out to be everything these other Unilocalers are Unilocaling about. Hurray!
My laptop had a bad hard drive, and was pretty sluggish. Rob replaced the hard drive, transferred my files, replaced my old Vista OS with Windows 7, and upgraded my security software with something better. He even taped the little broken corner she had!
Rob gave my laptop the TLC it needed in just ONE DAY, for a wonderfully reasonable $ 175, and I didn’t have to deal with any GeekSquad dumb-​dumbs. Can you ask for more? No, no you cannot.

In this site where there are a lot of fake reviews I have to say that the stellar reviews for this guy is all true. I am very skeptical about computer repair stores because just like I am of car repair shops. You can put that worry aside when dealing with Rob. He is very helpful and will only charge you if you agree on the price and he found a problem and is able to fix it. Very upfront and extremely helpful. He spent time with me on the phone explaining stuff and making sure I understand what we are doing and why. He will be my go to guy from now on for computer repairs. Forget best buy geek squad.
He does his work in his home so don’t be surprised if you do your transaction on the sidewalk Maybe consider a small space inside to meet with clients :) However, if this will keep the cost down, im ok with it.

I saw the stellar reviews and decided to take my 2007 OLD MacBook Pro to Rob. He is very knowledgeable and personable. The video chip was overheated and he repaired it within just a few hours and dropped it back off to me. He explained everything in details, with patience, and extended his service if I have any questions in the future. The most excellent experience!

Had a LaCie external hard drive that went kaput. I was using it to store pictures of my kids from when they were babies, which is incredibly dangerous.
Took it to MicroCenter, they charged me $ 20 and took two weeks to tell me that I needed to send it off to Colorado to have the data recovered. Total cost: minimum $ 700; as much as $ 1200.
Went on Unilocal,found some great reviews for
. He was able to recover all the data for $ 225.
Seriously, if you find yourself in a spot like me, give these guys a call.

I was a complete dufus and neglected to back up the files on my hard drive for 1 year and 4 months. Of course, the hard drive failed suddenly and without warning. I brought it to Best Buy, and the geek squad charged me $ 70 to tell me that the hard drive had mechanical problems and that my files were completely inaccessible. I horrified and sick to my stomach at the thought of having lost all those precious pictures and files.
Slightly skeptical of that diagnosis, I called Rob at MyCrazyMachine — whom I’d used years prior to fix a minor fan problem — for a second opinion. Rob respectfully but clearly explained the geek squad’s limitations — mostly their youth and inexperience — and said that if he couldn’t retrieve the files he would charge me zilch.
That seemed like a good deal, so I brought my hard drive to his house, and a couple of days later, Rob had all my files on a little CD for me. I was overjoyed! In the meantime, he had also installed a new hard drive on my old computer. All along, he kept me apprised of his progress and answered my questions very promptly via text. He charged me so little that I offered to pay him more, but he refused.
Bottom line: Rob over-​performs, undercharges, is trustworthy and a master craftsman.

The business is run out of Rob’s house located off of Drake. Google Maps was giving me some problems trying to get here by taking me down the back ally. It is located in a white house on the west side of Drake.
Rob was very helpful with the issues I had with a few computers and he was professional. He was able to provide me with my options and provided a quick response via text with the diagnosis for my machine. I did not have any service done but I was confident with his expertise and would willingly bring my machine here again. I specifically came here know that I had a bad hard drive and he said he could replace. I also have an older computer, 2007 model, that he was willing to refresh back to an as new state.
Finally, I gave him an old external hard drive that was no longer working for me. I had been holding onto this thing for years and finally was able to get rid of it in an earthly conscious way. I did not want to throw it away and I had no interest in recovering the files, though Rob would do this at a given price, so I just gave it to him to «recycle» or use however he wanted.