Officemax

The employees here have always been very friendly and helpful !! The printing place here has great people working there !! they really make sure each detail is in order and they take the time to make you are pleased with the final product ! special shout out to tony ! Lol great guy who really helped me out !!

I choose this store over any other office store. They are so friendly and helpful. I always like going in the morning when there aren’t that many customers. The impress section is also very helpful. I get to cut my paper products with the paper cutter for free!
Recycling your cartridges and toners is also great to take advantage of your rewards are bigger and better! They have a great selection of office chairs too!

Went on the Sunday before Thanksgiving, and the store was virtually empty, so that was a nice respite from all the holiday shopping madness. Picked up some nice things at a decent price, and the staff were affable and helpful. Even though there was only one customer before me checking out, they opened up a line just for me. Overall a great shopping experience!

Lately I have been visiting many office supply stores since I am opening up my own real estate brokerage. The desks I wanted for my office was on sale here and I bought them. Because they were on sale and I saved about $ 200 I bought them 3 weeks early. I also bought chairs and a laser printer from here. I believe I got a very good deal and I am very happy with my purchase.
When I was putting my office together, I noticed that one of the pieces from a desk was damaged, I went back to the store and since they did not have any more in stock I would have had to wait for the piece to be shipped form the manufacturer. I explained to the sales person that my office is important and I would prefer not to wait for the piece to be shipped. The sales person went and got a manager that allowed me to remove the piece from the display unit and I got to put my office together that day! Extremely happy about that.
The reason I gave it a 4 star and not a 5 star review is for 2 reasons.
1) Because the office furniture was on sale I bought it 3 weeks early. I asked if I pay for them, can they hold them for me for 3 weeks. They told me they can not hold something that long even if I paid for it. I would think that if I spend this kind of money, a store would be willing to hold the products for me.
2) The store is never extremely busy and even though the employees are helpful, they always rush to finish with one customer and jump to other projects not customer related, this includes the managers. Leave you feeling that they have more important things to do then help customers.
Overall, I do recommend this store.

This June, I bought a discontinued Swingline product, and it was a floor model. I ended up paying $ 70 for it. The lady attending me at that time was very patient and helpful. The product ended up not working anymore after 7 – 8 uses. I’ve been procrastinating a little bit to contact the manufacturer, and when I finally did yesterday, they requested the receipt and serial number of the product. I’m usually good at saving my receipts for any purchases, but for this one I could not find. So I ended up calling this store asking for the customer service and was greeted with a male voice from customer service saying «What do you need?» in a not so customer friendly tone. Throughout my whole phone call with him, his voice appeared annoyed. Anyway, I asked if they could reprint a store receipt from a floor model that did not come with a box. (They already threw away the box.) The man from customer service said «no» and emphasized a bar code of the product box and the credit card used is needed in order for them to reprint it.
So… don’t be like me and buy a floor model AND lose the receipt, because chances are they already threw away the box and you would get no help from the product’s manufacturer.
Darn… I could’ve gotten my Swingline shredder replaced. If anything, don’t buy a floor model at all. And if you can avoid shopping at Office Max, then by all means. I’ve had better customer experience at Staples.

This store has a great location and is always clean and neat. The floor sales staff are always helpful and friendly… and I can always find what I’m looking for. The cashiers always seem off and today the girl that checked me out was particularly unhelpful and unfriendly. Short, curt and no smile. (did I mention that someone else had to tell her she had a customer!!)

I usually get my office supplies online from any store that delivers free and spend just over $ 50 as required.
But this time, rather than order $ 50 worth of stuff, I decided to shop out of my usual zone and use that ‘fill up the paper bag for 15% off” bag that Office Max had with the Sunday paper, because you could use it for EVERYTHING, including sale items. I’m a stationary store (that’s what it was called back in the day and I like that much better. «office» store sounds too clinical) junky and I can spend hours just perusing. As a writer, I love notebooks, pens and everything else. Next to the library and book stores, I love stationary stores next best.
And now back to our program. I’m moving, so needed some in-​between heavy type tape. I also went because I didn’t want to wait to get it – and it gave me an excuse to peruse the in-​store sale items. I checked online and the Office Max brand got better reviews than even some of the Scotch brand, so I decided it would be worth my while — that and the sale!
From the second I came in, I was offered help. Granted, it was an ‘off” time, but my experience is that going to any store in the middle of the day before the corporate slaves get out or instead of on Sat/​Sun when the mad rush comes usually doesn’t always guarantee better service. This is because they cut the staff down or have everyone multi-​tasking so much that you’re lucky to find help.
Every staff member in the store was friendly. The guy stocking the pen dept. even opened up a pen I wanted to buy so we could see what refill it needed, because it was unclear. I wound up buying the pen — an nice office max brand retractable that looks expensive. for only $ 2.50 and then that additional 15% off.
I went through each aisle, paying particular attention to the sale items. I found some amazing deals! There were these notebooks with plastic covers that I can use to refill with paper — just what I was looking for. Technically, I guess they’re supposed to be trashed when done or stored away, but I plan on filling them up with loose paper when the pads are finished. They were ½ off and then I got that 15% on top of that, so I was happy.
The area to the left back of the store was also filled with clearance items, and I found more small pads there that will be very useful — that came to around $ 1 each.
All in all, a store with good deals and nice staff. I can easily see going again to browse with that sale bag when they do it again! Great time to stock up and save!
FYI: there are some other stores in the area worth noting, such as a nearby TJ Maax, and another little strip mall adjacent.

Never again. The manager there, Sean, is the most inept customer salesman I have ever encountered. Painful. Worse yet, others are following his lead. Yikes. I stood there for literally 20 minutes before being helped… and then got Sean when I went up and interrupted an employee conversation (there were literally 4 of them standing around talking, he was leading them). Ah, Sean. They couldn’t even find the email address for the store, so I could email them a copy of what I wanted printed!!! Fellas!

Admittedly, I only came here once, but the result was surprisingly great. I had to print two 200-​page books which had text, diagrams, drawings, photos, etc., and had to deal with full-​bleed pages as well as double-​sided prints. Needless to say, it was a little complex.
They were fast and the woman that helped me was very friendly and helpful. After she made the prints and cuts, she showed everything to me for review; i made some minor requests, which she followed up with and then checked back with me before binding. I appreciated that she let me review each step since this was a large job. It especially let me know that she wasn’t missing any detail that I wanted.
Since Officemax was pretty busy and only 2 people seemed to be on staff at the time, it didn’t go super fast, but it went as quickly as it could have. I think the whole thing took about 30 – 40 minutes. No complaints here about that.
I have a Kinko’s next door to me but chose to go to Officemax, which was pretty out of the way, because it was significantly cheaper (I saved about $ 100 compared to the quote I got at Kinko’s). Their staff was also very helpful when I called for a quote b/​c they explained the breakdown of all costs, as opposed to Kinko’s who — although they were friendly — only gave a general final estimate, and Staples who couldn’t give me an estimate at all.

Ya know, it’s an office supply store. It’s not Le Francais. While there are not a lot of employees and they aren’t always the friendliest, they are helpful. And many times you can’t find the price of something on the shelf. And many more times there’s only one slow checkout person. But it’s an office supply store. Personally I like this location and think Staples sucks.
I have sent online/​brought in many things to be copied, printed, bound etc. Generally speaking they usually get screwed up if I send them via their website and I wonder why I keep going back but at times they do get it right with the end result being great.
I spent the better part of the week putting together a portfolio for an interview, sent the file online then went to pick it up and it was awful. The saving grace this last time was Cachet who really helped me out and sacrificed her time to make sure I was happy with the end result in a time crunch. Someone who is willing to go the extra mile like that deserves to be mentioned.
I’m sure I’ll go back. Their prices are pretty good and their copy services are generally pretty quick.

I’ve been here several times in the past week or so just because I need tons of stuff for my classroom and the upcoming school year. I am surprised that almost every review complains of «non-​existent» customer service — I was treated like a queen by all of the employees here! I wonder if they have been paying attention to all of the reviews here on Unilocal because they really seemed to have everything together.
I came in with two of those 20% off brown paper bags and filled one to the brim with all the stuff it could handle (including a printer cartridge!). I had a few questions about products on the floor and every time I managed to find someone that directed me exactly where I needed to go. We only encountered a problem upon checkout — the guy didn’t give us our 20% discount. We didn’t even notice until we got home, so it was partially our fault. I was highly irritated since it was like a $ 30 savings, so I dragged myself back there.
The manager was super nice about fixing the mistake that the cashier made and he refunded me $ 30. He was also super nice about an exchange that I needed to do and directing me all over the store to find some other things that I needed. At the end of my second excursion, there was someone standing and waiting at the checkout counter so I didn’t have to wait or call anyone. Awesome.
The store is very well organized and everyone knows where things are. I asked for a few random things, too, and they directed me right to the correct aisle every time. The store is clean and it has some of the best public toilets I’ve ever seen. Seriously, it was a super nice lady’s bathroom. That’s the last thing I’d expect in a retail store, so props to you, Office Max. Prices are reasonable and they have great sales because there’s weekly back-​to-​school items for just $.01. Awesome! I’ll definitely be back here.

Non-​existent customer service. Are all items «mislabeled» with the wrong prices or just some? In any case, if you have to shop here (for whatever reason), pay attention to the price they actually charge you at the register, because it’s not going to be the same as the price you read on the shelf. Also, be prepared to argue with them about which price is correct… the label or the «all-​knowing computer.»
For me, I will never step foot into this store again. Not when there is a Staples right down the street that sells all the same stuff.

Just a crappy overpriced store. What exactly does «customer service» consist of? Can somebody tell Office Max? $ 40 for a notebook?!? Yes, their plastic-​cover, paper appointment books are $ 40 – 50, that’s a rip off of the consumer.
Look, it’s not Target or a grocery store, it’s an office supply store. Customers are going to have questions, people are going to want to know where certain specific items are, etc. But no, there was no person in sight, even as a bopped from isle to isle searching for what I needed. Finally found an associate standing by the printers, and he could not even help me choose the right ink, they don’t have a picture book like other office stores do, so I walked out with the wrong ink. No cashier at the register when I went up, either.
I will now be going to the nearby Staples down Elston.

Came here yesterday because I was in need of a new digital camera. Actually I called early in the morning to check if they had anymore of those Kodak 10.3 megapixel cameras available. I spoke to Pat the manager and here was our exchange.
Pat — there are only 2 left
Andre — Can you hold it for me
Pat — No
Andre — I will pay for it over the phone and pick it up later
Pat — We can’t do that… You know what; what time will you be here?
Andre — 5:30−6:30
Showed up at 5:30 and it was still there being held for me. Josh came over and helped me out. He was very knowledgeable about cameras. I thought he was so knowledgeable, I decided to talk about laptops, since I was in the market for a new one. Josh was able to give me all the info I needed and long story short I left out with a new camera and laptop computer. Josh was very helpful and made me feel comfortable about spending the money I spent.
I see they have all bad reviews here, but my experience was different. If you want to avoid bad customer sevice (the other reps there were cool as well), ask for Josh when you come in.

Eww, if I could give this place NO stars or negative stars, that’s what I would give this place. I have to agree with everyone else’s reviews. My roomie Kristen and I came here to organize our lives and get day planners. Of course, when we got there, they were all out. I had to ask 4 different people where the planners were and they all directed me to everywhere except where I needed to be. To put the icing on the cake, when I went to check out, the cashier Ana was on a personal phone call and didn’t bother hanging up. Not only did I come here to get a bunch of stuff I really didn’t need, but I couldn’t even get the consideration and attention of the person ringing me up. NEVER AGAIN!

This place blows. First, getting there is a nightmare. I almost got into 3 different car accidents before I parked because the lot is so confusing. Second, customer service sucks as well. There was 1 competent sales clerk (Amir was his name I believe).
I had to buy several moving boxes & they didn’t have any pre-​bundled packages, so I struggled to carry several boxes up to the cashier. The cashier was an idiot; not sure why he couldn’t enter in quantity & scan 1 item instead of having me give him each box to scan individually. Also, the male customer behind me had to suggest that they get someone to help me carry the boxes out to my car.
I would order online before going back in!

Here’s a really cool idea — let’s open a store full of useful products/​services that people will show up in droves to buy and then NOT HAVE ANYONE AT THE CHECKOUT COUNTER. Ever. Ever. Ever.
Then, we’ll give the customers vain hope that they might actually get home before their next birthday and send one clerk out… to the register with the SLOWEST credit card machine in the world. We’ll tell the clerk to take their time ringing and bagging too… awesome!
Just for kicks, let’s have about 15 twenty something employees milling about the place, refusing to make eye contact, who run at the sight of a customer approaching them.
Seriously, it’ll be soooo funny!

I went to this store recently and was very disappointed that they have few if any recycled paper products. Staples and Office Depot have at least 30% post consumer recycled content in most of their paper products. I have heard that there is a protest against the company and I can certainly see why.