Quetschke Paul J & Company

I would not recommend working with this company. The unit that I’m renting is nice, but I’ve been stressed for a whole month because I have not been provided any support regarding most of the keys for my apartment not being given until a month after I moved in and also my issue with my landlord going inside my apartment without my knowledge. One of their agents even defended my landlord explaining that our landlord is «old school» and is not familiar with the new Illinois laws regarding landlords and tenants. The process of getting this apartment also took more than a month. We had to follow up with another person from their office because our agent stopped responding to us and would not give us an update even though he is still working for the company. I now realize that a nice apartment is not worth the stress. Your apartment or home should be a place where you can relax and not be bothered about so many negative things coming from your landlord or property management company.

The apartments are mostly good, but my back door to the outside didn’t deadbolt until I complained a lot. Also, the maintenance man for many of their buildings, Peter, is pushy, rude, and incredibly lazy. He’ll take any shortcut there is. Double check all of his work. This review shouldn’t reflect the properties themselves but their poor choice in support staff. I don’t want anyone to think this review has to do with any other aspect of their business.

I’d recommend that EVERYONE with a bad review PLEASE file an official complaint with the Better Business Bureau!

Vengeful agent?
Due to a misreading of my voicemail by my text reader, I went to the wrong address for an apartment viewing. The woman, Berkley, who was going to show me the apartment said she would call to reschedule our appointment as soon as she returned to the office. The next day she called to reschedule. The next morning, an hour before our appointment she called to confirm. I said I’d be there. I arrived five minutes early and waited for 25 minutes with no appearance by Berkley. I called her several times and she didn’t answer. I left her a message to have her call me back, but have not heard anything from her since.
Since she confirmed our appointment the hour before, it leads me to wonder if it was a passive-​aggressive act of revenge on her part for wasting her time two days before. Even if something had happened so she couldn’t make it, it would make sense that she would call to let me know later.
The company can’t afford such unprofessionalism.

Not A-​Okay, but adequate if you need an apartment.
The units are basic, several of the properties I viewed were dumps, with large amounts of water damage. The unit I was in had no washer/​dryer available in bldg. No counter tops, no cabinets, no dishwasher, street parking. But if you need a bachelor pad for less than $ 900/​mo in the Chicago area they are fine. Everywhere else in the neighborhood I was in was wanting over $ 1100/​mo for a 1bdr apt and I couldn’t afford that at the time.
Most of their places are pet friendly.
Just a side note, Reviewer Berkley is an employee there, obv. I enjoyed speaking with her though. The older lady, Rose? maybe, she was awesome too.
In regards to the other reviewer, I never had a single bad experience with the staff. They were great. With any landlords, just keep your communications open with them. They aren’t mind readers.
The guy mentioning the painting is pretty accurate. They just spray it on, usually all at once. Some door-​knobs/​locks were painted with the door and had to be scraped before the bathroom door would start locking again.

I move into my apartment with Paul J Quetschke & Co tomorrow, which I’m really excited about, BUT I am not happy or excited about the people that work in their office. I agree with the review below – the people in their office are moody and uncooperative. The woman that showed me the apartment was great, but the women that work in the office are rude and irritating. I’ve had to go in multiple times – to drop off my application, drop off my security deposit, sign my lease, pick up keys. I would recommend that they get more organized, make some kind of document to hand out to new tenants that informs them of exactly what the company wants (cashiers check for security deposit, security deposit for first months rent). Everyone I talked to on the phone and in the office told me different information.
As I’m writing this I just got a call that the keys I picked up aren’t the right keys because the locks have all been changed. So now I need to go pick up the right keys. This company is so annoying, I’m praying that there is nothing wrong with the apartment after I move in because I do not want to deal with them anymore.
Unorganized, rude.

They declined me. Yes, that they did, Even with a full year’s worth of rent receipts, all but two exactly on time, & a copy of my security deposit returned even BEFORE I moved out. Why? Two reasons: I have been more than adamantly instructed NOT to give my SS# to ANYONE except my Accountant or the IRS following a major cyber attack that left my ⁵⁄₃^rd Bank Account empty & me «owing the Bank despite an existing fraud alert attached to my account. Now here’s the 5 Star: Tim the Office Manager did try very hard to polish me up for the „credit“ reviewer. This building is owned by an older lady whose daughter lives in the front unit, so I say“Cut the crap, credit reviewer? Hah!» Serious health issues have marred my «at 64 yo who gives a flying dutchman credit» Rent was paid, on time everytime over an extended period of time. Still debating whether or not to litigate these people.

The buildings they manage are generally large apartment buildings, older and not generally upgraded or modernized. I was surprised to find that their ratings here were so high, until I looked more closely. The bad ratings have all been filtered. You can view those from the bottom of the screen, where the «X filtered» reviews link is. If you drive by or view an apartment of theirs, you can see that there is only minimal maintenance done. The reasoning that «well, they are dirt cheap, so it’s okay that they have bugs and are dumpy» is a false one.

I dunno why the bad ratings? This place is great! Cheap apartments with great square footage. If you’re looking for upgraded this isn’t the place for you. However if you want a big cheap apartment then it’s perfect. Exterminating service twice a month… so if you have a bug problem it’s probably because of living habits. They have a very good crew of maintenance men now. To the first reviewer… you have to wait for insurance adjusters to finish all of their paperwork before you start repairs after a fire… not the mention the insurance check which typically takes anywhere from 2 to 6 months. This place is great… if you ever have a problem they are quick with a fair rent adjustment for that month and immediately send a crew to finish the job.

I rented a studio apartment in Logan square from Quetschke for most of a year, and on the whole it was a good experience. The price was great for the neighborhood, the studio was fairly spacious, the exterminator came twice a month (not that I ever had any infestation problems) and the management never hassled me. Their office is the most charming place, like an old bank or something out of Mad Men.
The biggest problem I had was that the apartment had just been «re-​done» in a terribly amateurish manner. The bathroom in particular was a mess, with poorly laid linoleum and paint splatters everywhere. The drunken handyman who did the work was fired not long after I moved in, and replaced with another guy who may have been more continent.

I took over someone’s lease in a Quetschke owned building. It is true the building was not in the best shape (mouse infestation, water damage) but it was dirt cheap. So cheap I can’t complain. I never had any issues with maintenance, except we had a different maintenance team every three months. I had good contact with the rental office and was refunded my entire security deposit (in a timely manner). The office is still operating as if it is 1970 though. Everything is done on typewriters!
They did make efforts to fight the invading mice with monthly exterminator visits. They also resolved issues concerning loitering by our building.
My only big complaint is that the heat was included and I swear they turned it down between the hours of 10 am — 5 pm and then 10 pm — 6 am. I noticed the heat got colder when they assumed most people would be sleeping.

Its just terrible,
Office sux, repairs comes right after police, cannot solve any issue (I rent for 2 years from them) constant roofing leakage… handyman who work for them are usually drunk.