Resurrection Family Practice Center

I have been going here for about 8 years now. They used to be really good. This last few years the care has gone downhill. The nurses are very nice and probably the only part of the care that hasn’t changed. The women at the front desk and that answer the phone make you feel like your annoying them. The wait time also has increased and there are times when I am there for over 3 hours. I am sorry, but I have things to do and don’t have 3 hours to spend waiting to be called into the room, then waiting for the Dr to come in and then waiting for the doctor to come back with my prescriptions. At my last visit, I felt the doctor didn’t listen to me at all. All she kept doing was typing notes and then she was supposed to do a test to see if I had the flu which she forgot to do. Then I had 5 tubes of blood taken for tests in mid December and was supposed to get a call with the results and didnt so I called them in mid January and left a message to have the doctor call me regarding them. No call back. I called again today 3 months later and explained the situation and was told I would be put through to a nurse. The phone rang and put me into voice mail. I left a message and never received a call back… yet again. Time to find a new practice that has regular doctors on staff, not trainees.

The staff at the front desk and nurses are always so kind here. I love them. If only the Drs were on the same page. I always come here because it’s through my parents insurance but EVERYTIME I come in I wait over an hour to be seen. If my appointment is at 2 I don’t get seen till about 3 – 3:30. It’s unacceptable.
When I’m finally seen by the Dr they always rush through my consultation and I feel like I haven’t been helped.
I went in with a really bad cold. At least it felt worse than a cold. My symptoms had last longer than 4 days and I needed some sort of antibiotics. I had been doing the usual, take my ibuprofen and drink my fluids and it wasn’t going away. I waited an hour and a half to see my dr and he spent 10 min with me and told me to drink water, take ibuprofen and spray some medicine up my nose that I could easily get over the counter. If I would have known that, I wouldn’t have wasted my time and my money at the family practice.
The Drs there are in residency so they are only there for a small period of time then leave. They don’t care and it’s not fair to us who go in there and don’t feel well. I don’t want to be rushed out. If it’s an inconvenience for them then they picked the wrong profession!

I’ve been going to the family practice center for 6 years and the nursing staff is unbelievable nice and truly concerned about you. All the doctors are very good but I see Dr. Donahue he’s a supper nice listens doesn’t rush you off. Very Pleased !

I have been going here for many years now. I used to see Dr. Field who found a rare tumor on one of my x-​rays he saved my life basically! He has moved on to better things and I was sad to loose him as mine and my kids doctor. I now see Dr. Sweeney and she is seriously amazing! Great bed side manner very friendly and I love that I can email her through my chart and she responds sometimes the same day if she can. She has helped me a lot. I hope she never leaves but as all residents do I know she will. That’s the only downfall is you love a dr who’s a resident and they leave.

Very friendly staff very clean and very professional. I understand it’s their job but I don’t think you need to do the whole ‘have you talked about DNR’ 3x. I get it.
I guess I know nurses have everywhere else in their shift to go… But waiting 30 minutes for a nurse to bring the pain meds to my mom I thought was a little longer than usual, but I don’t know I’m not a nurse.
Whenever I think it takes a really strong person to do a job like this and not have it bring you down.

Now mind you I’m extremely biased because I’m doing a one month rotation up here for medical school but I highly recommend anybody who needs a family physician go to Resurrection.
The family practice center is comprised of residents (physicians who have recently finished graduate school and are doing their residency) and some extremely nice and knowledgeable staff members. Your wait typically is not very long because most of the residents have between 4 and 8 patients to see in a morning or afternoon (instead of 12 – 15 for a regular physician). They take their time and have a great ‘bedside manner.’ I wouldn’t hesitate to go to them for myself or to recommend them for my family members and friends.