Sevilla’s Auto Service

For the longest time, I thought that you had to go to your car’s dealership for service. How wrong was I. Fernando and his team not only caught the obvious, they also fixed up my car better than any Subaru dealer could. My Outback works great now, and Fernando provided great, honest service. I highly recommend this place to anyone and I’m sure I’ll be back the next time our cars need some work. Outstanding service from a true professional.

I went in this morning. My vehicle needed new brake pads all around and new rotors on two wheels. While not cheap the price was reasonable. the service was excellent. The staff very polite and friendly. I will be back and recommend them to all my friends.

Where can i begin i love this place always honest and they will always put the best in your car for you. Awhile ago i brought in my chevy equinox with a lot of miles in they fixed her up and got double my trade in value and upgraded. Now i take my new truck to them just in time to get new brakes and me not knowing the difference they get the best mopar parts to go with my semi engine little more but worth it. I will never go to another auto shop they are truly the best and have a customer for life.

I’ve taken my car here twice now and can’t recommend Sevilla’s highly enough. Their prices are fair, their work is quality and they are extremely efficient. No one likes dealing with car issues but Francisco and the rest of the crew here is wonderful.

This is the best mechanic in Chicago i had purchased a vehicle a Hyundai that needed some work he told me the problem and for a reasonable price… some mechanic will charge you a arm and leg and still have problems with the vehicle… They are honest and fast I always come here and get my car fix… I recommend anyone to come here… Thanks guys.

Finding a great repair shop is super hard.
Often in Chicago you may find a great one and then «something» happens, either the person who was doing a good job leaves or just the process changes or the workload changes.
After finding pretty great reviews on Unilocal I take my 2006 Prius to Sevilla’s. The first time was to replace a fuel pump that was recently «fixed» or replaced by the Toyota dealer in some mid town. Sevilla’s is a fully authorized Toyota repair shop and can get exactly the parts you need. In addition the service is outstanding.
I’ve taken my car back 3 times and have had great service every time, today we had a tire inflation mystery, they looked and took care of the issue in minutes and sent us on our way.
Highly recommended

First time here hubby has been going there for oil change and maintenance I must say I’m gonna be coming here too as a regular customer. I came here for oil change the owner is very nice service was prompt and fast!!! Oh and they put air on all 4 tires way to go Sevilla’s!!!

Been using Sevillas’s for the past 2 year now. First went there to take my old car for some some cheap tires. Put a new tire on and even topped off my fluids in the car. Got rid of that car and got myself a minivan after my daughter was born. Went in to get my brakes fixed and they fixed my breaks, helped me put my license plates on, and checked the rest of the car and told me what needs fixing next and what could wait a while. If I ever need anything done to my car I go straight there.

I started using Sevilla’s about 5 years ago because it’s close to my office. My main comment is you can really trust this shop. Francisco Sevilla is knowledgable and honest.
Pricing has always been fair — approx ¹⁄₃ less than a dealership would charge. I own older luxury cars and Sevilla’s keeps them running well. Really well. Even my 1970’s collector car which most shops wouldn’t touch.
Since Francisco services all 4 cars in our family I appreciate how he feels «invested» in them running well. Shops like this are hard to find!

I have been using Sevilla’s for 6 years. I started going there when I took my 2^nd car to another nearby repair shop and was quoted over $ 1100 dollars for a repair that I could do myself for about $ 200 if I had the time. I took it to Sevillas and for about $ 350 he did the job plus did some extra work that I had been neglecting. Prior to doing the work he gave me a itemized list of recommendations.
Since that day I have taken my families cars there. I still compare his prices and his prices are basically the going rate. He usually goes with brand parts but you can ask him to look at after market comparable parts.

I absolutely love Sevilla’s! I have taken my Chevy Aveo (lovingly known as Mr. Big) here and as a single woman I think it’s important to recommend businesses like this one to other single woman who may need their car serviced. I highly recommend this business to any woman out there who may be clueless about cars or who is looking for a trustworthy auto repair shop.
I must begin with the fact that I am the type of consumer that will occasionally hold off on major car repairs if I absolutely can. I was mean to Mr Big sometimes because I just don’t know much about car maintenance. (I can’t be alone on this — there are others like me out there I am sure!)
1. Trustworthy! No shady sales tactics here! After about 65,000+ miles «Mr Big» was starting to give me a lot of trouble. Fransisco Sevilla was always very honest with me and would let me know the urgency of the work I needed done. So I could financially plan for things like new tires or other things cars sometimes need replaced regularly.
2. Clean & SAFE waiting area! I have had to hang out in the waiting area before with a computer and the waiting area is so comfortable and very clean (unlike other car shops…). There are no creepazoids hanging around — I am a one woman wolf pack and I have ALWAYS felt VERY SAFE, COMFORTABLE AND SECURE at Sevilla’s. There is nothing worse than having a broken car AND feeling harassed by the guys working on your car with no way to escape.
3. Affordable prices — up front prices! I have been to other places where they just start working on your car and you have no clue what to expect in terms of cost. Once the problem is identified this place is 100% up front about the work they will do, the parts and their prices and the cost for labor.
4. Guaranteed Service! How many car repair shops will guarantee their service? Not many that’s for sure!
5. Great prices on tires! You can’t beat the price and quality of tires here.
6. Best wipers I ever had! Something about the wipers at this place — I sometimes had my oil changed at Jiffy Lube and their wipers suck compared to Sevilla’s. Once I started getting my oil changes here I never went back to Jiffy Lube! (Funny story… I had no idea he could do oil changes, I’m so clueless about car maintenance that I thought only places like Jiffy Lube did that! Ha ha… silly me! This should tell you something about this business — they weren’t trying to upsell/​shove oil changes down my throat!!)
This is a great place! I wouldn’t take my car any place else! I highly recommend this place for their customer service, affordability and cleanliness.

Amazing customer service! Great work ethic! Honest and affordable.
My car needed new ignition coils, Francisco was helpful, and very informative. He explained the whole process. He ordered great parts and had my car back on the road in a day. I will continue to bring my car back for all maintenance needs.

Came in here because my tire had a leak. The fixed in in 10 minutes and then went so far as to fix my side view mirror (which had been broken forever) with a few screws, all for only $ 25. I trust them and will use them in the future

My family has been using Sevilla’s for years and every time we need repairs we get the best service and price. Never have we gone back twice for the same repair. I don’t believe the negative comments about Sevilla’s there is always two sides to a story. Very trustworthy place never had to second guess them.

Liar’s, Con’s and Thieves. I put this guy on a pedestal, and was burned BAD!
if you’re a female or are trusting, you are the biggest target, and when you wise up and call him out, he’ll get loud and basically call you a liar. You have been warned!

IMPORTANT!
I agree with all of the other posts for this place and the owner exhibiting a «shameless abuse of trust.»
I went in to have my car diagnosed for an issue that I suspected was happening. The issue typically costs between $ 300-​$ 400 to correct.
After a suspiciously abrupt and quick diagnosis, I was informed that I was, indeed, experiencing the issue, and that my grand total would near $ 600, a BLATANT overcharge (again — see the other posts). I was shocked by the estimate and proceeded to call another local auto body repair shop, who assured me that the service could be performed for $ 300, which was in the realm of my initial expectation.
I informed the owner that I would like to take my car elsewhere, at which point he responded that the car was now «dead» and needed to be «charged» and told me to wait 10 minutes while the battery charged. This was clearly a lie — the car was NOT being charged and came out of the garage a short few minutes later. He rushed out before I left with a comparable piece of equipment for the «NEEDED REPAIR» and attempted to negotiate with me, clearly assuming that I am a major idiot because I am a woman and went to the shop alone to request the diagnostics and have STUPIDLY taken my car there twice in the past and been overcharged by his disreputable business.
I went to the other shop, waited for the mechanic to receive the «necessary part» (you will see why I am using quotations shortly), and was informed within a brief period of time that the diagnostics revealed that the part was functioning 100% properly. I even went into the garage with the team and witnessed them performing the diagnostics.
I was charged $ 30 for an inspection, $ 570 less than that SWINDLER’s estimate for a repair that DID NOT NEED TO BE COMPLETED!
Absolutely disgusted and despaired that this actually happens. I always have faith in others to be honest and forthright and to not rob an individual in distress. I now see that the shop owner was BUYING TIME with his «car’s dead» explanation and his pathetic, desperate negotiations. How could the owner look me in the face and lie to me and expect me to not find out once I indicated that I was leaving to have the «service» performed at another shop? Not the most intelligent or cunning individual I’ve met, that’s for sure, but he is a deceitful excuse for a mechanic.
I get it — maybe you wanted a little extra money for the holidays but please be aware that I work hard for MY money and you will never see another dime of it.
Fine, go here to get your tire patched up and receive a slight rip-​off. DO NOT GO HERE FOR ANY OTHER REPAIRS unless you are looking to be screwed.

Expect a shameless abuse of trust.
(I wish there was a NEGATIVE star rating for this place.)
If you absolutely MUST use this place, DEMAND an itemized bill BEFORE agreeing to ANY repair. My wife had three repairs done here before I finally put and end to the blatant rip-​off charade. She was taken in by the owner’s charm and new waiting area. She thought she had found a nice, family-​owned, local repair shop she could trust. And his first repair was quick and reasonable, but then things quickly got out of hand. Suddenly, minor repairs came back with MAJOR bills and NO EXPLANATION for why.
For example, she went there with a broken starter cap (A $ 28 part from NAPA Auto parts and attached by four easily-​accessible bolts) and came back with a nearly $ 900 bill. When she called for explanation Francisco told her his mechanics also found «other things that needed replaced» as well but no details offered or items were listed on the receipt. When I told him that I could’ve flown to China and bought the part cheaper myself for the same cost (seriously, look it up), the owner, Francisco, was too busy with other customers to explain right now but would call back later – which never happened.
And this wasn’t the first time we received highly skeptical billing. Under $ 20 parts for burnt out tail light bulbs or flasher relays have cost us $ 500 after charges for «inspection, diagnostics, and repair». Then just to add insult to injury, we’ve had to make three return trips to get a window motor fixed because they installed an equally damaged USED PART while charging us for a new one. Really!!!
There is simply no expectation to professional integrity, personal reliability or commitment to customer service and satisfaction. The place is run like an illegal back-​alley chop shop using junkyard parts. Good luck with your $ 1,200 «new» brake job.
The bottom line: The owner and his work are not to be trusted. This is NOT a local, honest repair shop in your neighborhood just trying to do a good job at a fair price. You are paying dealer markup for amateur work. Most of his customers are those in desperate need, first-​timers or women/​wives with little or no repair experience and he ROBS THEM BLIND for minor, unnecessary and shoddy work. The owner, Francisco, routinely IGNORES his own ESTIMATES and claims to do additional necessary work his crew discovered and then sends them home or throws out the parts before you can see for yourself. Instead they wash your car, vacuum the seats and smile while charging you OUTRAGEOUS COSTS.
My advice; do your best to NEVER GO TO SEVILLAS!
If you’re ever on Milwaukee avenue and your car stops, stalls or even sputters directly in front of Francisco and Sevillas auto repair, JUST PUSH IT somewhere else. Or maybe book a flight to China and get the parts yourself. Trust me, both options will save you time and money.

Was recommended to them by a several friends. Finally needed some brake work done and decided to try them out. Francisco the owner was very friendly and eager to take care of my car. My wife was very impressed when she dropped me off to see the car was getting washed. The cost was very reasonable and we will definitely be back.

This place over charges to no end! Everything is so over priced. My brother is a mechanic but he lives three hours away. I still check in with him abotu prices and he tells me im constantly getting ripped off.
On top of it. My car always worked fine. a few repairs needed here and there but no big deal. Now everytime i take it to this place for even just a oil change or a tune up i «need» ten other things done.
Yeah they do do a good job and are super nice adn accomadating, but they will empty your bank acocut easily.
Do yourself a favor and take your car somewhere else.

For starters, he has the most elegant waiting area that I have ever seen (in an auto shop)…lol. I went in to get my brakes (front and rear) replaced. I knew that I was probably going to need new rotors since it had been 5 years since I replaced the pads.
He was able to save the rear rotors but the front 2 needed to be replaced. I also needed new disks, pads, the whole nine yards. My regular mechanic gave me an estimate of $ 600. Sevilla’s charged me a little over $ 300. I think I found a new mechanic ;-)