Spa O

Great pedicure. Super nice staff. Clean. Finally a great nail place In Lincoln square

I love love love coming here to get my nails done! I wish more people didn’t know about Spa O because I always have to make an appointment, but that’s just a true testament to their impeccable service and incredible staff!

I’ve always had nice mani/​pedis here. Front desk staff is very pleasant. They usually can get me in on short notice. No complaints.

I went in today for a pedicure, which seemed a bit rushed. Once I got home, I noticed that the blue polish I was wearing when I went in for my pedicure was still around my cuticles. Seriously. I paid $ 30 for a pedicure and she couldn’t even completely remove my polish before painting them again. It is noticeable because of my nails are now pink… And quite annoying.

Love the location, and it’s a cute spot. Have had many great pedicures here over the past few years, but the last two were just not good. There has clearly been huge staff turnover. The person who gave me my last pedicure was clearly not trained. It was ridiculous. Not returning.

Very nicely decorated, clean, the guy at the front desk was very nice, but the staff and the whole salon was silent, no music, no conversation, just didn’t feel as comfortable as I’d like to, I think when your working with the public you should greet your customer with a smile, looking at them eye to eye, a hello and a how are you today… its pretty easy, i think if they did these few steps they’d have a lot more satisfied customers, more of a welcoming feeling

I love this place! It’s clean, friendly, and quiet. One of my nails chipped from my no chip manicure 9 days in, and they fixed it for free and were very kind about it. I’ll definitely go back!

Currently receiving one of the better pedicures I’ve had to date. This place is clean, thorough and comfortable. One of the best spots in the neighborhood for some mani-​pedi action!

Looks good from the outside, but a little worn on the inside. Walked right in on a Thursday around 11:15. They had all the latest Essie colors which was nice. A young man did my mani/​pedi. He didn’t seem to have a lot of experience. While I appreciate his gentleness, he wasn’t using enough pressure to remove nail ridges or caluses (?) nor did he cut enough of my cuticles. I did get a nice 2 minute shoulder massage when I sat at the dryer. Wouldn’t go back. Too many other options.

They are the definition of good value for your money. I can´t think on a better service for what you pay. You even get a massage! All the staff is friendly and polite, they have a huge selection of colors, everything is really really clean, I never had to wait a single minute to sit, they have a selection of magazines, plus cool films running with subtitles, so that you can follow the movie, they open 7 days a week. and you get mani pedi for like 32 usd. Really, I can´t understand what people can complain about! I love this place!

Went in this morning to try this place out for the first time. There were at least 4 or 5 women working there, all of whom currently had customers they were working on. Still, I stood there for a full 5 minutes and not a single person acknowledged me, let alone came over and asked what service I wanted, or had the courtesy to say there would be a minor wait. It was so excruciatingly awkward and rude. Only one woman even looked up, but then turned back to her customer without as much as a smile to show that she saw me standing there. Finally, after it was clear that no one was going to say anything, I turned around and walked out. There are a half dozen other nail salons within a few blocks, don’t waste your time on this one!

I came in late on Wednesday and they were still very gracious with sliding me in. They said they could fit me in as long as I was okay with my mani and pedi being done at the same time. Receptionist was super nice and very helpful with picking out some colors and explaining some of their newer products. Even after a week, my nails still look great, just minor chipping since I was cleaning all weekend and my toes still look brand new (even though I just got the regular polish). I was the last one in there, which was very nice and relaxing, but I managed to bump my toe and mess up the polish. They fixed it right away and made sure it was good and dry before I left. I really like this place and they have a special this month of $ 35 for mani and pedi. Totally worth that price. Since i just moved here recently, this will definitely be my go to place.

Relaxing atmosphere.
Great service however wasn’t offered anything to drink.
Very happy with the overall experience and will return.

I have been going here since last year, for almost every weekend. I keep coming back because I’ve had excellent, and consistent experiences. The front desk people, Joe and Shay (sp?) are really nice and helpful, and always manage to get me in even if it’s short notice. In general, people who work there are professional and friendly, but quiet (which I like, because sometimes I’m so tired from the work week I just can’t make conversation!). They have a great range of nail colors — the new ones and the staples — and their bottles are clean and well cared-​for. The place is clean and sanitary — I have seen them diligently cleaning out the pedicure tubs and tools.
The nail techs are pretty consistent across the board — I’ve had regular manis and pedis from almost all of them — and the polishes usually last for the entire week. Sometimes I wonder what they use because they last that long and don’t chip (I have never had the «no chip» manis). Tommy, Rina, and Crystal are my favorites. Their attention to detail is amazing. I have also had chair massages, and June is really great.
I’ve been to high-​end places like Bliss Spa and Mario Tricoci for manis and pedis, and I’m always surprised at how mediocre the work is — certainly NOT as good as SpaO. And of course, they cost WAY more (Mario Tricoci is really bad because they always try to upsell you, and they’re pretty pushy about it). I have walked out of those places regretting my decision and feeling stupid for paying so much for average or below-​average work.
I will keep going back to SpaO — I know what to expect and the quality of work is stellar.

I’m on the fence. I rounded up due to the fact that you usually get a nice massage before nail polish. My nails have always left there looking good and the last time I went I even got nail art down and she did a GREAT job. I want to round down because the front desk people are consistently rude. I mean, don’t you want my money? I’m happy to pay for a service well done, but the constant snippy short answers and the dismissive tone make me want to take my business elsewhere. I have had great experiences with the technicians however and I don’t think they should suffer. Dear Management — get new front desk help!

I have gone here about 5 times. Very happy each time.
It’s a fresh, modern place in the heart of Lincoln Square. Easy parking along Lincoln Ave typically.
They also have an ample inventory of traditional polish (OPI, essie, etc). Only complaint is sometimes it feels like a super-​busy downtown loop Chinese takeout. Lots of noise and scurrying.
Gio, who I believe is the manager, is fab: super friendly and energetic.

I am bummed I won’t be going here anymore, not after my experience last night.
I first went here last summer, so I haven’t been a patron for very long, however, whenever I received services, I dropped some cash here. I would get a spa pedicure, facial, and massage, and the boyfriend would usually join me, him getting a gentleman’s facial and massage. The last time I was here, I spent $ 250. Completely worth it, I felt like a million bucks.
Last night, a lady friend and I were late for our appointment. I received a call, told them I was a block away, and I heard a sigh, and a flat «okay.» Wow. I walk in, the same shining personality greets me at the door, addressed flatly by my last name. I said two spa pedicures, she said «i have you for two pedicures.» Much, much silence followed. We were standing there for a good minute and a half, with no dialogue. After I asked, «Are you not willing to accommodate us?» she quickly responded, «Its not that I’m not willing, its that you’re late.» Again, wow. Complete attitude. Followed by another minute of silence, I’m waiting for a straight yes no as to whether we are going to receive what we came for, and after she was good and ready, she said no. We walked out.
Now, I’m a grown-​up, you can tell me no and I’m not going to throw myself on the floor. However, don’t be a bitch about it. I couldn’t believe this person was the face of this business, and can be so utterly rude. A more polite, «you know, we’re so booked today, we have other clients coming in right after you, you had a half hour slot and there isn’t enough time» would have been absolutely fine, I will reschedule, and continue spending some dough here because I like to relax. But you addressing me with sass, a flat voice, and yes, being a bitch, no thanks, I will certainly spend my money at any one of the other dozens spas nearby.
So thanks for the eye opening.

My favorite part of mani/​pedis at Spa O is picking out my nail color with their receptionist. He is so sweet and has a really great eye. Their colors are always up to date as well.
Great mani and pedi, both regular and spa kinds. The ladies who work here are nice and kind. Most of the time, the environment is very relaxing, unless you happen to be getting your nails done next to a group of gossipy housewives (this seems to always happen to me on Fridays at around noon).
Appointments are easy, and I love their weekend hours.

Service here has gone downhill. I’ve been pretty unimpressed on my last few visits, but the last 2 were downright bad. The time before last, I was a little short on time so I made an appointment for a pedi and a polish change for my hands. The man who is always at the front made the appointment, but made no mention that the services cost the same. It would have made my decision a lot easier had he taken a second to say «You know, it’s $ 40 either way– all we do is skip the soak, cuticle trim, and the *really* enjoyable parts: the hand and shoulder massages.» In any case, I paid the same for less and walked out with a lousy polish job. It was so thickly applied that it was still wet and easy to dent over an hour later. I had to redo it the next day.
My experience from yesterday was the worst yet. The pedicure went well, but the manicure was a disaster. First, the nail tech took a chunk out of my finger with cuticle scissors, but I still thought we could get through the appointment without further disaster. However, her lack of expertise didn’t end there. She couldn’t get the polish on smoothly, and kept trying even when I suggested we try another bottle. After attempting to polish 3 fingers 3 times and starting over, she accepted my suggestion and I grabbed a new color. Turns out it wasn’t old, thick nail polish, but her skill. 45 minutes after my pedicure ended, I finally had the first coat on. It was uneven and oddly gritty on one nail, obvious that another coat wasn’t enough to correct. My meter would be expirining soon, so I just thanked her and told her I didn’t have time to finish. Unfortunately, I’d already paid and tipped. I then had to go home a redo it myself. I may as well just do it myself from now on.
This used to be a good place. Get it together!

Great experience overall!
I received a gift certificate for this spot and seeing as how I’m a working mom, I decided to take full advantage by treating myself to a signature mani/​pedi plus 15 minute massage. My gift certificate had unknowingly expired, but when I called to ask if they would still honor it, they did without any hassle. The guy on the phone was very polite, helpful, and accomodating. I even called because I was running a couple minutes behind and didn’t want to throw off anyone’s schedule. He was really friendly, told me not to worry and to take my time.
I got there, was directed to the wall of color options. One downside was that I was looking for something a little more special seeing as it was NYE. I wanted big specks of glitter and to my dismay, didn’t see anything like that.
Without having to wait, I was sent to the massage chair to relax while the lady came over, introduced herself and let me unwind to a little Next Top Model while she went to work on my toes. After applying the color, she asked if I liked it, I didn’t. She smiled and changed it. Again, without any hassle. Very sweet!
My hands soaked in my choice of lemon or green tea water, nice touch! Then, she noticed a little snag in my nail and got busy filing it down and gluing it back together. My nails looked great!
Next up, massage time! I kinda just assumed that my 15 minute massage was the massage chair I sat in while I got my toes done, but it wasn’t. She brought me to the back of the shop. Here’s my only complaint: I wasn’t brought back to a separate room. She rolled out a chair and put me in plain view of all the other patrons. I was rather uncomfortable knowing that everyone could see me. Aside from that, it was a really thorough massage. For however much it was, it was worth it, just wished they put me somewhere private.
Then I relaxed under the dryers for way more time than I needed to be since I knew going home meant feeding, cleaning and entertaining a toddler; which don’t get me wrong is my favorite thing in the world, but once in a while a little me time is necessary! On my way out, they offered to wrap my toes and away I went… smile and all!!!