The UPS Store

Big bald guy was NOT helpful on this trip. Was shipping 2 packages for my husband and he gave me only the city/​state. They employee told me the zip was the most important part. Of course, so he watched me google and my phone was slow. He offered no help and he was not busy. I then called my husband as well as his office so someone could look it up for me. I was on hold so I finally asked HIM to please look it up. He said they had no WIFI!!! Unbelievable!

I don’t know why everyone is hating on this UPS Store location; I’ve used this location for all of my shipping for the last three years and never had an issue. Since my family is in New York, I’m in here near every birthday and holiday. I’m often that person who is rushing in at 6:55 and they close at 7. Regardless, the people who work here are always kind and courteous.
I’ll be coming here for as long as I live in the area. I love that they now have all my addresses stored since I can never seem to remember them. They also have a small selection of cards in case you are in a pinch. My only complaint is that they don’t ship to PO boxes since that means I have to make a trip to the post office where they are much less nice, but that is not this location’s fault by any means.

Worst customer service I’ve experience in a long time.
I went in to mail a package and the guys behind the counter were rude and sloppy. They convinced me that insurance/​tracking were not necessary, and they then LOST the package COMPLETELY. ($ 150 worth, I might add)
I was promised a call from the manager regarding the package and never got one. So I called her and she was BEYOND RUDE. I cannot tell you how disrespectful and unhelpful she was. STAY AWAY FROM this location, you will be better off to go to another UPS store. I will never go back here even though it is 2 blocks from my house.

I’m just back from UPS on South Jefferson. Well worth the trip in order to insure my package against possible breakage. This UPS store on Armitage told me they do not insure packages for breakage and their insurance is not the UPS insurance.
George, the knowledgeable and friendly guy at the South Jefferson location told me he did not know that some UPS stores don’t offer the UPS insurance.
So, just back on this store site to confirm my earlier warning but also to suggest you shop other UPS Stores in the area. Maybe they carry the UPS insurance.

You certainly can have a better experience elsewhere, and you can save a ton of money by going other places. But if you need convenience and you need to pack and ship something in the same five to ten minutes then this is your place!
This UPS store will save you from the guaranteed hell you will experience at the Sheffield Post Office. They will not angrily speak «at you» in heavily irritated, thick Ebonics, nor will they tell you they are «on break» when you are next in line. So it may be worth the extra money.
The owner wants you to be satisfied and that alone is more than the Post Office.
Only a fool would buy stamps here. When I was in there they had some outrageous charge for stamps. Call me old-​fashioned but I still think the price you pay for stamps should be exactly the price on the stamp. I’m not even sure it’s legal to sell non-​collector, postage stamps for more than the price on the stamp, but they do it here.

This place is also very convenient if you need a delivery place other than your home. But your shipments will be lost about once a quarter and they will tell you it’s not there and can’t be found despite it being shoved in some corner for weeks and maybe months. It does always turn up eventually. And that’s better than having it stolen from your front porch while you’re at the office.
So get out your money and «have a nice day» at this UPS Store.
I always like to provide a better option in my Unilocal reviews so if you’re looking for a better experience and better prices and you’re not afraid of the intersection of Clark and North Ave. then head over to Global Posting and Shipping at 106 Germania Place instead of this UPS store. They do all the same stuff and they are super cool guys. Their phone number is: 312.943.5049. It’s across the street from Potash Bros. Grocery near the Hardware store.

Popped in on my way to work to drop a small package in the mail.
These guys had me packed, addressed, metered, and out the door in about 3 minutes.
I heart you UPS man.
You are my knight in brown truck.