Trilogy

If you find yourself in the boat of needing a non-​profit agency’s services, and trying to pick amongst here, Thresholds or C4, pick Trilogy. They have a good integration with medical providers who work in an onsite clinic.
They even have a handy onsite pharmacy. Feel like you made a good choice signing up here, because you did.

I find these reviews interesting. Particularly Ida’s…This isnt a company, it is a non for profit which acts for the betterment of society. I dont think anyone does this work because it’s profitable. This is difficult work, done by people that give way more of themselves than they get back. If they were simply looking for a higher paying job that would be easy to find…
I for one have had a fantastic experience. My brother spent the better part of 15 years in and out facilities, he now has had a stable, supported job for 9 years, lives independently and gets support from Trilogy on a daily basis. I would give 6 stars if I could.

I could say a lot here, but Catherine covered many of my issues. I feel sparse warmth and compassion from staff– that is not to say that SOME of the staff are ok. I agree that the staff treats clients like inmates, providing them with basic humane care and in many cases nothing more. If you’re looking to be healed and/​or you’re a trauma survivor and want to feel like you have a secure environment to work through the residual effects of that, I would not recommend Trilogy at all.
Trilogy staff rotates in and out like a revolving door, so if you set out to spend time intensively correcting your issues with consistency, look elsewhere. I can only speak from my experience– I feel that Trilogy took my hope away when I was most vulnerable following a suicidal act (fall from the roof of a 4 story building). I have co-​occurring substance abuse issues, which were triggered (along with acts of self mutilation) in the past year as a result of my failure to succeed at feeling supported at Trilogy. This was directly linked to the sudden loss of my therapist and the organization’s multiple tries and inability to replace the quality of care I was receiving from this individual.
I’ve had many experiences with other mental health services in my community and in a suburban community where I used to live. I didn’t have the problems there that I do now. Trilogy’s «team approach» to treatment, which includes several staff meeting and discussing your treatment, seemingly making decisions behind the scenes, feels highly invasive. It felt to me like a staff-​playful environment with many young people, just starting their careers and interns, gaining experience at the expense of very sick people deserving and requiring more experienced care.
Explore your other options!

It’s September 2013 and I’m still getting services at Trilogy. I still love it here. Is it the best mental health center ever? No. But I think it’s the best mental health center in this area. Every place needs improvements and from what I understand staff are open to feedback and suggestions pritty regularly. I like the team approach to case management where if your primary caseworker isn’t available you can work with the others on the team which makes it so that clients have relationships with several different stafff.
To addresss the concerns raised about interns, yes students need to work here for internships in order to get their master’s degrees. However they recieve group and individual supervission weekly, as well as a variety of trainings. In adition to this they recieve supervission by professors at school who work or have worked in the field. I’m sorry that your wife has had bad experiences with the interns and case workers there. There are so many staff available and everyone is different. In my experience I haven’t seen anyone be abusive or disrespectful to clients. And I feel that the licensed therapists that supervise are qualified and compassionate people. I do respect that this is your experience and I’m sorry she feels this way.
I still wish there were more young adults here as it would be cool to have a group of people here that are closer to my age. I also enjoy that they have a healthcare clinic where the nurses and doctors are very nice. I like that we can attend groups for as long as we need to and also have ongoing case management. So many mental health places try to rush you through treatment here I feel like there’s a community of staff and peers for support.
It’s always good to hear feedback from others.

It’s like the Peanuts Gang’s lesser cousins found a cardboard box and set up shop. Pretty funny, kind of sad, and sadly unprofessional. Too bad there are only a couple of quality people on staff there. I hope they can get better jobs at better companies when the economy recovers.