U Got Mail Plus

This is a convenient place for your quick small business needs. The customer service was okay and prices seems very reasonable.

No, No, No. Stay away from this place! There is one redeeming aspect which is the girl that works there, she is warm, courteous, and very professional. Unfortunately she has to call the owner to get anything other than the most basic information. The man that owns this place has the worst customer service attitude I’ve ever seen. I had a couple of questions about a mailbox rental. The owner was not there, and when called on the phone by his staff person, he was so rude to her! He was then rude to me when I talked to him on the phone. Everything I asked about, he said he couldn’t (or wouldn’t do) as if he didn’t want me as a customer. When I asked about over sized packages that wouldn’t fit in the mailbox, he said all that is kept in a pile and when you come in for mail, the person behind the desk would recognize you and find your over sized packages, but it was better to ask. Are you kidding me, not even a note in my box to let me know I have something too big for the mailbox!!!
I wanted my money back, and came back the next day. The owner was in, I asked for a refund, that I wouldn’t be using his service, and he never even asked why. He never looked me in the eye, or made any attempt to keep me as a customer. Too bad, I like to recommend local businesses.