Walton Cleaners & Tailors

I not only come here because its convenient, but mostly because of high quality of dry cleaning done on our pricy items, especially Moncler jackets, fur and leather coats, at the most reasonable price in the area. I also always rely on my wonderful friend there to tailor my husbands and my clothes. I brought in numerous pants over the years and can always rely on her to do the best job. I am probably never going to find a better place for my tailoring and dry cleaning needs, especially at such the great price! I strongly recommend it!

I had two dresses cleaned. When I picked up the dresses, one had a large black dot (and it was white) on the skirt and the other’s elastic waist was totally stretched out and thus not able to wear ever again :/​I decided to at least ask for the money back for the cleaning. When I took the dress to show and ask for refund, I was given an attitude and the lady didn’t want to give my money back because «the dress was cleaned». I kept saying it was ruined forever (and I really did love that dress and its irreplaceable). Finally I was given money back but I will not go there again. I don’t trust that my garment won’t be ruined. Also, there was no customer service after it was. Maybe an apology and a «let me clean your next dress for free» to make up for the loss of the one dress would have been a nice gesture. But instead I left feeling like I was the in the wrong.

New owner & new changes!!! such a knowledgable, friendly, and affordable place to get my weekly dry clean done. Will recommend if you live in the windy city. This place has so much potential with the new ownership.

This place is bad. I have had two occasions where I was counting on them to be there at the time that they allegedly open at 7am, but both times they were not there to open the place until 7:45am. I have had to take so many shirts back to this place because of stains and other imperfections. Also, when this place messes up, they don’t give you a discount. Overall, there is a better cleaner near The Drake on Walton. Do not waste your time with this place.

Tried to give me an additional pair of pants my first time there. Cleaning was fine, but the insistence on giving me some size 42 banker pants has kept me from going back.