Water Management

Rating 5 stars for a city service, you may ask have I gone mad?!
I read the latest news from Rahm stating he was going to try to raise water rates. I had been eyeing the new water meters, and they state your water bill is guaranteed not to raise over what you are paying now for 7 years. Currently, for a family of 2 we are paying what I believe to be way too freaking much for water, so I figured now was the time to pull the trigger.
Ordering the metersave program online couldn’t have been easier. You put in your account number, and select the date and time you’ll be available. And they give you a 2 hour window, not 4 which is a huge plus.
The guys from the city arrived right on time. These are your typical Chicago guys, really nice, and get down to business. They installed the meter in the basement, and even gave us a new water shut of valve which is SO much easier than our existing one, which I have a hard time turning. Our new meter also has the pretty reading of 0. They pointed everything we need to know out, and showed us what it will look like if we ever think we have a leak. Pretty sweet!
So… because nothing in life is perfect, we encountered a problem. Our bathroom faucet and shower dribbled water, almost nothing would come out. We called, and had to leave a message. They called back within 15 minutes (amazingly fast) and told us some things to try. They said a lot of sediment would run through, and that we probably just needed to clean them out. We tried, and while better, it was nowhere near where it should have been.
By this point I gave it to my husband to deal with, and reminded him I’d like to take a shower that day. Before I knew it, 1 hour later, the crew was back over fixing our issue. The shower works even better than before they started. This is better customer service that if I had paid for this service! I really was impressed with the guys, between how nice they were, and being willing to come back so quickly to fix it. Rockin service from the city!
Also, we get a free rain barrel for signing up for the meter.