Wicker Park Eye Center

Very friendly staff. Knowledgable and always patient with me and my many questions. I feel comfortable coming here. I like that they really explain things to me and WHY we have to do certain tests and what the results mean. I recommend this eye doc for sure. Plus they don’t just fit you for contacts. This is an MD. They take care of your eye HEALTH.

I debated writing this review, but ultimately chose to as Unilocal was how I chose this eye doctor to begin with. TL;DR: takes forever and expensive
The wait time was excessively long, from the time I entered and the time I left, I was there 2.5 hours. Plus, I ended up paying twice, since I needed a contact exam and glasses exam and was asked about my insurance multiple times.
Once in the exam room the tech (who was extremely nice) performed what seemed to be my exam — the vision check, prescription check (everything an eye doctor normally does). Apparently that was just the glasses exam. I then got to wait again, for the real doctor to see me. A tech came into inform me that they were a doctor short and the doctor would be with me soon. The Dr. K (I think) came in and looked at my contacts (in the package) and asked me again about my insurance. They asked me to put in my contacts and then a tech had me do the ‘cover one eye’ thing. The doctor then came back in and ‘hmmd’ about what my new prescription is, ultimately settling on my current prescription being okay — despite one eye being significantly worse. He also pushed lasik more than I would have liked.
Overall, it took me 2.5 hours, and cost me over $ 150, WITH INSURANCE! Needless to say, I will not be going back for my «follow up visit in a year.»
Bonus: I think they gave me the wrong prescription.

Wait times seemed excessively long, staff weren’t very friendly. Would choose to go somewhere else next time i need to see an opthalmologist. Dr. Tepper himself was very nice and seemed knowledgeable though, that’s the only positive thing i can say about this place.

there was some confusion on the phone, but the doctor quick to resolve and answer my questions. I never saw him, but he was more than willing to make himself available.

Everyone was so professional and considerate. The Doctor is very professional and compassionate, I highly recommend this eye center. The office is immaculate.

I recently saw Dr. Tepper for the first time for an eye exam. I have worn glasses my entire life (since I was an infant) and I am pretty familiar with the eye exam process. Dr. Tepper was one of the best doctors I have ever seen!
The check-​in process went smoothly. All of the receptionists that I worked with were fluent in Spanish and English. They were all nice and seemed to be very organized and thorough.
My name was called by the tech and I went back to the exam room. She did not introduce herself and she didn’t make any small talk. She re-​asked me every question I had already completed on check-​in forms. She was unable to explain the difference between a regular eye exam with the doctor and a contact lens fitting, how my insurance would be billed, or why I might want to switch to some recommended eye care products. Later, the tech was checking my vision/​completing the refraction process. She would switch between two options asking which one was better. When I didn’t give her the answer she expected, she challenged me and asked, «Are you sure?» I told her I couldn’t see any of the letters, but she said she had collected the info she needed and then she left the room.
Later, the doctor came in. He apologized for my wait, even though it hadn’t been long. He introduced himself and had excellent bedside manner. When I told him about my concern with the tech’s ability to complete the refraction test, he apologized and took responsibility. He checked my eyes and spent nearly an hour talking with me about what he was doing and what our plan would be moving forward. He took genuine interest in my eye history and was thankful for the records I provided. He was an excellent teacher and was able to thoroughly explain everything he did. I would definitely recommend Dr. Tepper for anyone needing an eye doctor in the Chicagoland area.
Parking was free and location of the office was convenient. I am looking forward to my follow-​up visit with Dr. Tepper in a few weeks.

I have tried to take down my other review with no success so I will just post this in its 0lace.

Very happy that Dr. Tepper contacted me and help to resolve the matter regarding the entire situation.

My optometrist referred me to Dr. Tepper and I’m so glad he did! In spite of the fact that Dr Tepper had to squeeze me into his busy schedule, I felt like I was his only patient when he evaluated and treated my eye infection. He is one of those lucky individuals that found his true calling as a doctor. Don’t worry if the waiting area is busy when you walk in. His office is very efficient, the staff does a great job processing his patients, and when Dr Tepper is with you, you have his full attention. He is genuinely interested in delivering quality eye care to his patients and I, for one, am lucky to be one of his patients.

A quick, happy update about how Dr. Tepper handled this situation.
As you’ll notice, he didn’t write a defensive rebuttal to my review. Far from it. Instead, he emailed and called me directly, sincerely apologizing for the treatment I received. I have no doubt he’s genuine in his intention to improve customer care at his office, and that this may have just been a really off day. He actually thanked me and said my words will have a positive influence on future patients. And isn’t that the best of what Unilocal can be if a business is receptive to feedback?
I’m not a one-strike-and-you’re-out kind of girl. So based solely on Dr. Tepper’s response, I will try again next time I need these old eyes screened.

I had an excellent experience at Wicker Park Eye Center. As a medical student who has spent time at a number of different clinics, I would recommend this office. The staff was courteous and capable. The office was clean and recently renovated. Of course, there was a slight wait for the doctor, but the office manager was actively moving things along and I never felt ignored or forgotten. When the doctor arrived I felt like he cared about my problem, understood what I was trying to relate, and then was communicative about forming a plan for my treatment. A couple side-​notes: I was impressed with the level of Spanish that I overheard the doctor and his staff speaking in the room next to me. Also, the doctor was well-​informed about holistic/​organic options in my treatment plan. Parking is easy and the clinic location is ideal if you live or work anywhere near Wicker Park. Totes awesome! Go here!

Wicker Park Eye Center ROCKS!!!
Needed new glasses and these folks in Wicker Park did not disappoint.
Got an appointment a week in advance. They took my insurance. Easy free parking in the lot, waiting room was clean. Magazines were decent. Didn’t have to wait long to see Dr. Tepper.
Once I met with Dr. Tepper, I sort of went on this wild informational, informative yet completely interesting, almost entertaining, journey through the different intricacies and functions of the human eye. This gentleman physician has a charisma about him that will help you not only see better, but simply make you WANT to take better care of your eyes. It was refreshing to finally find a doctor who I know I would come back to again and again. I really only thought this was something you see in the movies, but hands down an excellent experience and I highly recommend Wicker Park Eye place for any eye problem, glasses or contacts.

I called in the morning needing an appointment and was able to get an afternoon appointment for the same day which I was very thankful to receive. The staff was kind and friendly, despite the slightly unorganized environment, and once I saw Dr. Tepper, I felt well taken care of and confident that my problems were addressed. They said waiting two hours isn’t usual and the doctor apologized when he came in, which I thought was nice. Overall, the doctor was good but I might check out another place too.

This place was awful.
1) The assistants were incredibly rude. Snickering and laughing with each other as they did the initial basic tests. They were talking in another language about the shirt I was wearing as though I wouldn’t be able to understand! Unbelievable.
2) They made a mistake on my prescription — when I received my contacts, I could not see out of them (I have been a contact lens wearer for 20+ years and my prescription hasn’t changed — I was dubious when the doctor said I needed a new prescription). The new lenses were completely blurry for me. They would not do anything about the fact that I had shelled out $$ for multiple boxes lens in the new prescription. And then I had to buy more lenses, of course, in my correct (and original) prescription. Lots of wasted money because of their error.
3) They also required me to pay my co-​pay twice since I had to return for another visit because of the error they made with my prescription. The only reason I had a second visit (and second co-​pay) was because of their error. Again, why did I have to pay for their mistake?
All around, I found the staff rude and unhelpful. The doctor, the receptionist and the assistants. I sought out this place because my previous doctor was no longer accepting my insurance — I chose this place because the location was just a few blocks from my home. What a mistake. I’ll never go back there no matter how convenient the location.