My experience with Wireless toyz is limited to accessories purchases. I needed a battery for a Motorola phone which U.S. Cellular no longer carries, but! they still offer the phone. Isn’t that retarded! I know. Well, I found the battery on the Internet for $ 60 dollars plus shipping. I was able to find an aftermarket alternative here for $ 40 dollars and no shipping. Great. I’ve also been able to pick up some other accessories like after market ear pieces and phone covers(aesthetically pleasing covers) for not alot of money. I. E buying at a retail authorized store could cost you full price and the products wear and tear are about the same. There is alot of product to look through. Ask if you need help, I know the staff may look young, but typically in these types of stores the associate will be knowledgeable enough. I also like that they are so young and not shark salesman like, that they allow you to look around on your own without much bother.