Wr Property Management

I lived there for 4 years. Just got worse and worse. First day we moved in bed bugs. Always has roaches, even if they spray. The worst is the water. Don’t drink it. You will see it either comes out gray or orange. Horrible, Horrible conditions. Very old building. The windows don’t keep the cold out even when you close the storm windows. We had mold in our bathroom on the ceiling. They didn’t remove the mold inside the wall, just scraped the outside mold off sand repainted. DO NOT MOVE THERE! WARNING!

WR Property.
Been tenant for ~6 months.
Multiple problems. Other tenants, repeated noise violations, from the same individual, been told by landlord they have no recourse and I simply have to deal with all-​night parties and music. This is not a ghetto neighborhood, professional, clean and expensive.
Another example, was just told to verify the «central heat» is working or not working, people need to visit me at 10, 11pm to verify the temperature in my home is incorrect. I’m really sorry, but I don’t want people in my house in the middle of the night. That’s just rude.
Besides all of this, the only contact I have with WR is a single individual who maintains this building– any attempts to contact my landlord through email, phone, or regular mail have resulted in no response.
So, if you’re looking for a landlord that quite frankly doesn’t give a fuck, and will continually shit on your face, WR is the way to go.

WR Property Management, formerly Wilmette Property Management, manages approximately 42 buildings in the Chicago Land Area. Mostly large multi unit apartments.
This specific review is with regard to their property at 5630 N Sheridan, where I am currently a resident but not for long. My fiancé has lived at this address for four years and I moved in last year July. At first glance this building is quite welcoming, beautiful lobby, 24 hour door man, large laundry facility, in building convenience store, friendly staff, etc. However, in the recent month my fiancé and I discovered that we had bed bugs in our apartment. We immediately contacted the property manager, who without even inspecting our apartment offered us a checklist of things to do to prepare for the «exterminator.» At MY request, I asked that an inspection be done to determine if our apartment did in fact have bed bugs. A maintenance staff was then sent to my apartment to inspect. He inspected for approximately 10 minutes, and stated «there is now way you have bed bugs, you are way to clean.» Thanks for the compliment buddy, but having bed bugs has nothing to do with cleanliness. Unhappy with his inspection, I continued my investigation relentless to determine if in fact I had these nasty little bugs. And what to my dismay did I find but a real live BED BUG!!! I captured the bug and brought to the property manager, who said «yes that is a bed bug.» She then she stated the policy that an «exterminator» would be coming to spray the apartment for three consecutive weeks to rid us of our problem. Well you may wonder, why I keep quoting exterminator, WR Property Management doesn’t hire professional exterminators to handle bug related concerns, they do it themselves. I was uneasy with the idea that the man who came to my apartment at first did not even believe I had bed bugs, until I proved him wrong, this man would be spraying my apartment for bugs. Bound by policy I accepted this answer to our problem, but began inquiring like crazy as to procedure and follow up with regard to their «exterminating» process. I asked about the chemical, the neighboring apartments and whether or not they would be inspected. I asked about whether or not there were any other cases of bed bugs in the building currently. Here are the responses I got…
Chemical — after inquiring 3 times is «Sterifab,» a 60% alcohol based, essentially disinfectant that is non residual. Meaning that it is a contact killer but leaves no residue for remaining bugs to come in contact with and die. After speaking with two different professional companies we learned that «Sterifab» is only effective if used in conjunction with a professional, residual, insecticide. On it’s own is ineffective in dealing with a bed bug infestation. (They were going to spray my apartment three times with this product). By the way «Sterifab» is available for approximately $ 20 online by anyone and is not considered a professional product. Our maintenance man told us he, «couldn’t remember the name of the product but that it was really good stuff, costs like $ 125 per bottle. And we don’t use professionals anymore because they were using cheap product and not getting the job done.» Obviously, he was LYING, bold faced.
Yes, with regard to whether or not neighbors had been notified and apartments inspected. However when we spoke with neighbors NONE of them had been notified, nor had their apartments been searched. (Metropolitan Tenants Organization states the neighbors should be notified as bed bugs are «hitchhikers» and will gravitate towards anything that exhales CO2.) Furthermore bed bugs are tiny and will crawl through cracks/​crevices in wall. Yet again, LIARS.
No, was the response to whether or not there were any other cases in the building. But GUESS WHAT? On my way home to the nightmare where I live yesterday, I discovered a discarded mattress, wrapped and tagged for disposal due to possible bed bug infestation. One more time, LIARS.
At this point it’s been 3 weeks since they began their so called «exterminating» and we continue to see live bugs. After numerous trips to the management’s office, they have hired a professional exterminator. We now begin this whole disastrous process all over again, not to mention continued living out of rubber maid containers and Ziploc bags.
If you are at all interested in living at any property owned by WR Property Management, think twice. And if you are living at 5630 N Sheridan and discover you have bed bugs, be sure to request professional exterminator