Yarnify

It is a shame that this store has gone downhill since now owners took over. All the good staff is leaving and they have started carrying cheap yarn. I am shopping for a new store.

Mediocre store

I had always done business with Loopy Yarns!!! It was terrific!!! However the new owner has NO idea how to run this business!!! She is NOT interested in customer service. I have had bad experiences with this person and I will NEVER do business with this person /​shop again. It is also unfortunate because her staff is/​was remarkable!!! Everyone was very helpful, knowledgeable, and very pleasant to work with!!! No doubt she is driving everyone away and doesn’t really care!!! There are many good yarn shops in the city and they will be very happy to pick up the business from these customers!!! It is too bad that people like this are in business!!!

Yarnify (formerly Loopy Yarns) is a nice yarn shop in the South Loop area and its great to have this resource nearby. I was a loyal customer at Loopy and took several classes there but the stock got a bit tired so I often found myself looking elsewhere for yarn. Since the new owner took over the store is becoming rejuvenated in terms of appearance and there is lots of great new yarn always in stock — and constantly coming in, it seems. Yes, the new owner is a bit socially awkward but I’ve not found her to be rude or unwelcoming — and the old Loopy staff (Meg, Kritsa, Taylor) are still there and as cheery and helpful as ever. The newly configured team has some growing pains to get through but I have faith any kinks with be sorted out. I look forward to expanded class offerings and events and am happy to have a place in the neighborhood to meet and share with other fiber enthusiasts.

I shopped at Loopy for many years, took multiple classes and bought all my supplies exclusively from them. Part of the reason I did this was because the staff is fantastic– they remember your face, your projects and are always super helpful. I love Krista and Meg. I now live 1,600 miles away but still frequently stop in (as I travel to Chicago each month) to buy my yarn and share my projects but have recently been disappointed in the new ownership. You can clearly tell the owner is not used to working with customers, she isn’t engaging and at times I found her rude. The first time I stopped in was just before close as I was going downstairs to an open knit. I told her I would be quick as I was just picking up a few balls. She asked me three times if I wanted them all wound which I told her the first time I did. Under her breath she said she had to close because her husband was waiting. When I told her I travel to her shop because I like (d) the selection she asked me «if I thought about shopping local»?! Seriously! Aren’t you a small business owner? Don’t you know that there are a million sites online that I can buy my supplies from (usually for slightly less)?
The new owner does not knit, which is fine, but the selection of yarns for knitters has certainly declined and while I used to always be able to find exactly what I was looking for at Loopy in the past that has not been the case when I have visited the last three times (and I have had to order online). I’m giving 3 stars because I still like the ladies that work there, and I’ll try to make it in for knit alongs etc. I’ll just call ahead to see if they have yarn before I take the EL to the Loop from now on. I hope as the new owner transitions that Yarnify! can become what Loopy was.

I really liked this place when it was Loopy Yarn, so I really wanted to take a class here. Now that it has transitioned over, no one answers the phone, phone calls are not returned, and I cannot get any info on the classes! I’m not ready to write them off completely yet, but this has been frustrating.

I’ve always been a huge fan of Loopy, and was sad to hear Vicki was passing on the torch. Fortunately, Yarnify has not changed too much, and has rather given a new breath of life into the store. The selection has expanded, and they now offer some exclusive, gorgeous yarn spun by local artists.
I’ve only been in once since the change, but I will be back very soon! I love the energy and the salespeople are caring, knowledgeable, and accommodating. I’m excited to see the new directions this location is about to explore!

New owner has taken over former Loopy Yarn location. Which in my humble opinion was the best yarn shop in Chicago. This new owner has a lot to learn about retail and owning a shop where the number one priority should be making her customer (s) happy.
The name of the shop might be more appropriate than the owner thinks: Yarnify! Or is it really Yarn-​iffy?
The owner is not friendly or engaging; thankfully she has got a great team of Krista, Meg and Megan. The 3 ladies have a ton of experience with knitting, crocheting, spinning and all things creative. The owner does not knit.
I tried to make a purchase with my credit card and the phone rang and disconnected the transaction. Really? Need more than 1 line, maybe.
Then, people show up for help knitting or help with projects and the new owner stays upstairs and does not engage with people who come to knit there and spend money in her shop; again showing how unfriendly she is…
Hey Yarnify, here’s a clue — be nice to everyone who walks in that door or you will be reading very shortly about the demise of what used to be the best yarn shop in Chicago!!!