Agua Azul Oasis

After calling for several days and not receiving an answering machine or voicemail option; I decided to email the business. Still, without response or success I decided to drive over to the business. The blinds were closed and the doors were locked. Although I drove there on a Monday and they may be closed; I suspect they are closed for good.

excellent service, price and performance. It’s like a mini vacation. I highly recommend this business to anyone.

Still getting used to this way of life but we had a tremendous time here. The technicians were all very helpful to myself and my family. I look forward as does my family, to a return visit. Jolly good and the pics of the nails in that post, that person no longer works there

Even though I have never used any of their hands on services I did however buy a detox kit from them in order to cleanse my body and lose some much needed inches. Id have to say that out of any other methods I have tried this was by far the best. It offered supplements that kept me from starving to death during my 4 day fast and also gave me energy enough to stand during my work days. I also would like to say that the owner himself was kind enough to walk me through the process, I found that not only professional but nice of him to take the time out of his busy schedule to personally speak with me. I will be sending my fiancé in as well for some work. Thanks Agua Azul!

I used to love coming to Agua Azul Oasis to get my eyebrows waxed by Talia because she was absolutely amazing and so talented! I recently called to make an appointment with her to find out she no longer works there. I reluctantly made an appointment with whatever girl was available because I still needed my brows done. I showed up for my appointment only to find out another girl (who I did not make an appointment with) was doing my waxing. After it was done, I left, went home, and brushed through my eyebrows to find she had taken off the entire center of my brow! I have full and long brows, so she trimmed them, but clearly she did not know what she was doing because she chopped off the center of my eyebrow! The best part, I had warned her to be careful of that brow before she began because its a bit more stubborn than the other one. I immediately freaked out because never in the 10+ years I have been getting my eyebrows waxed have I ever had someone mess up that badly! I rushed to Target to spend yet more money and buy different brow kits since I, for the first time in my life, had to teach myself how to fill in/​draw on my eyebrows. I calmed down a little and that same day called Agua Azul to speak to a manager. I wanted to let them know what had happened so that girl did not do this to anyone else because she clearly needs more training or should not be waxing brows at all. The receptionist told me I had to leave a message with her and the soonest the manager could get back to me was in 4 days, so I left a message. I waited and waited (still waiting) for the manager to return my message and I never got a call.
With all this said, I wish I could give zero stars because not only did I leave there with jacked up eyebrows that aren’t going to grow back anytime soon, but I also wasn’t even given the courtesy and respect to have my message/​phone call returned by the manager.

I had a massage there. It was far from relaxing. The massage therapist, monica, had an anxious way about her and I could hear people making lots of noise in the hallway during the massage. The massage was also way overpriced in my opinion (50 $ for half hour). I would not go back.

In my experience of getting messages, this masseuse was good/​ok but the room and setting was not what i would say relaxing. It was very bright in the room and the cheap metal blinds were were noisy from moving around.
I also purchased a gift certificate here for a message for someone (quite expensive) and the person wanted a facial instead and they absolutely refused to accommodate the person and was discourteous to the person. They don’t return phone calls and don’t bother asking for a manager. They put you on hold for several minutes then tell you the manager is in a meeting.
In the past I came to this place quite a bit and over the years I have purchased several gift certificates for my loved ones and friends. Not anymore. The service here has gotten worse. I get my message at the gym now.
I wouldn’t recommend this place

Wow! Totally not worth it. My gf got us a gift cert for an hr massage and sauna. We showed up on time, but not early. As soon as we got in the steam rm, 20 seconds later, we were escorted out for our massages. Massages were only 30 minutes, not 60 and they said they didn’t have time. We were then told we didn’t have time for the steam room. Nothing comped and no apologies. Horrible service. Will never go back.

My girlfriend loves this place. Very friendly and professional with reasonable prices

Agua Azul Oasis is a full service spa. They offer Lattisse, Obagi, massage, manicures and pedicures, laser skin treatments, and the list goes on. Very upscale spa.

Absolutely beautiful facility. The staff is awesome! You couldn’t find a better place for a massage. Feels like your stepping into another world, the architecture and ambiance are superb.

very good eyebrow wax and deep tissue massage! will go back for sure!

Since I enjoyed my massage so much, I figured I’d try their spray tan and get an eyebrow wax…
Eyebrow wax:
Not much to say about it. It turned out well and the person that did it was friendly. No better or worse than other places.
Spray tan:
Their spray tan room is upstairs past the abandoned hair salon (at least it was empty when I was there) which gives it kind of a weird feeling. They have you undress in a bathroom across the hall from the room that you are sprayed in.
You are supposed to put the barrier lotion on in the bathroom that prevents the spray from getting on your hands and the bottom of your feet. I hated this, because by the time I walked across the hallway and onto the spot that I needed to stand on I felt like almost all of the lotion on my feet wore off. And I was afraid of slipping on the tile in the hall.
The technique they used was more like a lack of technique. Other places I have been have put emphasis on places that get more sun, like the top of the arms or shoulders, but the person that sprayed me just did it the same all over, giving nothing special about the tan.
My worries were right about my feet. The lower part of my heel and the sides of my feet were multiple and obvious shades darker than the rest of me, which was embarrassing because I was in Hawaii and in sandals the whole time. The upside: it didn’t seem to streak and it wore off pretty evenly, although my natural tan may have kicked in to cover it up.
Conclusion: I’d go back for the eyebrow wax and massage (which I previously reviewed) but would not recommend the spray tan for anyone.
Don’t forget to bring cash for a tip if you’re paying with a card. They don’t allow for tips on the receipt.

I learned about his place because I’ve been coming here since they were on Mangrove and I think they were called Chico Spa then… anyway I’ve been coming to this spa for years! I have since moved out of Chico and when I come back for visits I try and always book something.
To start I have been lucky enough to go to many spas in different countries & cities over the years and this used to be one of my favorites to go to. With this said I wouldn’t call myself a spa expert but I have had experience…
So on to my review…
To start its Valentines weekend and I decided to surprise my boyfriend with a facial (since he has never had one) and a couple’s massage. When I called to book they tried to book all the appointments together, but needed to call me back. It took them 2 days to get back to me. Also, I was going to purchase a couples massage for my friends as a present for always letting us stay at their place, (who are also Chico State students). After it was all said and done I had to purchase my friends’ massages elsewhere because Agua Azul could only accommodate one couples massage. Also, the place that I booked my friends at they did offer a discount because they were Chico State Students; Aqua Azul doesn’t offer discounts.
Onto the facials:
My boyfriend said that his was wonderful and he was surprised that he liked it. I noticed a difference in his skin, a glow; and how clear it looked. Mine on the other hand didn’t produce the same results. I decided to get a facial because I had been breaking out from some new makeup that I was trying. Her technique was just OK, the massaging in the lotions & putting on the different masks as well as the mini massage was just OK. But what really ruined it was when it came to the extractions she said that I was fine and didn’t need any. I got the feeling that she didn’t like to do extractions and was lying to me at the point when she was putting on the final lotion and wrapping up my facial when she said, «I like giving facials, the extraction part is kind of gross so I don’t really like doing them.» So, needless to say my facial was subpar.
Also, my girl kept saying ‘like’ and ‘totally’ and was talking to me through the whole facial as if I were in some Clueless movie; really annoying. I don’t mind talking through a facial or a massage but I don’t need to know about all of the drama in your life — If you were my esthetician for awhile that’s totally different but I just met you.
During checkout; I explained that all of these appointments were a surprise for my boyfriend and, at this point one of the girls got up to get my boyfriend from the waiting room. Anyways, I went on to tell the girl who was still behind the counter to not say anything about the massages that we were having the next day because it was the second part of the surprise. You’d think at this point that she’d say that she isn’t the one checking me out and that she’ll tell the other girl when she gets back from getting my boyfriend — but no she says nothing. So this girl is saying that’s a great surprise and the other girl gets back with my boyfriend and is sitting down and blurts out, «So, I see you’re coming back tomorrow for your couples massage…» and proceeds to check us out. Surprise ruined. Not her fault but still it sucked.
The massage:
Lets face it massages are always nice, even a really light one. But when you’re paying for a couples massage and I can hear my boyfriend’s masseuse using all these hot towels to loosen his muscles and my masseuse only uses this technique one time; it makes you feel like you’re missing something. Not only that her nails were a little long and she didn’t work at the knots that I had; she just sort of glazed over them.
The wrap-​up:
Now I know that this experience doesn’t sound all that bad but I would say at the prices are outrageous for that type of experience. Also, since I have been coming here for many years their services have slipped a lot. I feel like they are starting to staff inexperienced estheticians and masseuses and they are keeping prices at a level that you would pay for an experienced staff. I was charged $ 425 (about $ 100 each), for these services I felt like I should’ve been charged closer to $ 280 (about $ 70 each). I don’t think I will be coming back here again. I am really disappointed because I liked coming here, but not anymore.

I was here on a Saturday a couple months ago for a massage and facial. I actually had called that morning, so while it was great that they were able to fit me in the same day, I would say that out of the 2 treatments I received, I would only venture back for the massage. I should also probably mention that I’ve been to quite a few different spas and have published reviews on spas and spa products for beauty magazines, so my opinion comes with having seen what a pretty wide variety of places have to offer.
My massage therapist was pretty fantastic. She worked out all of the kinks and left me feeling refreshed and light. The atmosphere of the massage room was ok, but the therapist herself did a great job.
As the previous reviewer mentioned, they also carry Jan Marini skin care products here, which many estheticians I know have raved about, and I’ve been pretty impressed with so far, as well. Since JM products are pretty hard to come by, I’d say it’s worth a visit here to pick up her products (especially her green papaya enzyme mask — it’s pretty awesome!).
My list of drawbacks is a little longer, unfortunately. For starters, the lockers are right in front of the door to the changing room; I’m sure a little more privacy while you’re changing would be welcomed by most clients.
The waiting area should really have water and/​or tea available. Before and after you get a facial, massage, body wrap, etc, you should be offered water, as hydration is a big part of pretty much every spa treatment.
More people were sitting in the waiting room when I got there than there was available seating, which meant that a couple of us had to stand. The whole point of going to a spa is to relax; people should not have to stand around while they’re waiting for service.
The girl who did my facial was pretty inexperienced, and was sort of up front about it. She mentioned during my facial that she didn’t like doing extractions — as she was doing them. To me, that’s the equivalent of getting your makeup done and having the cosmetologist tell you she doesn’t like applying foundation, or going to a massage therapist who tells you she doesn’t like working out knots. It’s unprofessional and really an unacceptable amount of disclosure to give to a client.
I’m always down to try something new and write about it – especially if I think it’s really going to work — so I paid well over $ 125 for one of the Obagi skin kits that they really push here (there are even brochures in the waiting area). I was told that the kit would last for up to 6 months, but it lasted for just under 2, despite following the directions they gave me at the spa. I ended up switching products anyway though. The Obagi line was way too harsh for my skin.
And for my final complaint, they had me follow my facial with a massage, rather than the other way around. After you get a facial, the last thing you want is for anything to touch your face, let alone, get pressed up against it. The treatments should have been scheduled in reverse order, and if it can’t be accomplished that way, don’t schedule one or the other. It’s just a question of quality of service and results.
Outside of these issues, everyone here was pretty pleasant overall (even the girl who did my facial, despite the extractions bit), so you are getting service with a smile, even if it is sometimes a bit inexperienced. I might come back for a massage, but when it comes to skin, I’d probably recommend saving your money and going elsewhere.

Very unhappy with my eyebrow wax that I had done at the Agua Azul Oasis. The estician did not make make my eyebrows symmetrical and waxed them much too thin. My arches are destroyed and I am not happy that I will have to be penciling them in until they grow back. Other than that the people are very nice that work there.

I only give it 4-​stars so far because I have not had the pleasure of trying any of their services. But, I have been here because they are just about the only place in Chico that sells Jan Marini skin care products. For that I am eternally grateful. Both the interior and exterior of this enchanting building have been stylized and beautified to make this an absolutely relaxing experience. Just being there makes you want to melt into a nap. The staff is friendly and knowledgeable and the environment is truly spa-​like, completely serene and relaxing. The air was filled with intoxicated yet light fragrances of natural essence and there were sounds of running water (maybe a fountain of some sort?). I hope someone who loves me gets me a gift certificate soon. =) I always look forward to stopping by here for my skin care products.