Chico Furniture Direct

We checked out three places for a bed frame and box springs and this was the best. The owner Bob and his wife greeted us kindly and showed us around. Bob was not at all about pressure. He showed us his products and gave us plenty of space to decide. We were surprised what good prices there were. The sale was smooth and when the delivery was in town we got a call to schedule a day. On the day of the driver phoned, we agreed on a time, and he came over and did all the set up. Great buying experience!

Not a happy customer. Bought a kitchen table with two stools found on craigslist from this store. Paid $ 181. The table came in a box and I took it home to set it up. Nightmare. Not only did the measurements for the screws not align but the wood split while trying to screw a leg together. It is walmart quality! I called the store to tell them I wanted to bring it back and the man I spoke with kept interrupting me and cutting me off to tell me another person had the same problem with another table earlier in the week and proceeded to tell me that I had to be putting it together incorrectly and that like the other person with a problem, I could bring the whole thing back for them to look at and show me theres no problem. When he askes what I would like and I said to bring it back and get a refund he said if there is something truly wrong that he would talk to me about a refund «if we have to cross that bridge.» What a joke. Not to mention the whole thing takes an allen wrench to set up. Worst experience with this store!!!

If I had to sum up my experience with one sentence, it would be: I have never been so grateful about responding to a Craigslist ad! About two and a half weeks ago, I was trying to find some nice secondhand furniture online, because I’m finally moving out of college housing. While browsing the ads through Craigslist, I saw one advertising a closeout sale at this place and decided it couldn’t hurt to check it out. Although I was initially apprehensive about what seemed like the sketchy outer limits of the city, I went through the doors and felt instant relief when I noticed a considerable lack of human lampshades.
In all seriousness, the furniture on their showroom floor is very nice, and so were the two men who greeted me. I was met by the owner first, who greeted me warmly and told me a little about how his business worked. Basically, they are a showroom clearance center, so while your pieces might be a little older, they are not necessarily used, and that’s why the prices are so low. What’s even better is that the furniture brands are pretty big names in the business. I noticed several mentions of company lines carried by companies like Evans, but for significantly reduced prices. That’s saying something, considering their wide range of selections within the front office. They have even more options in the back, and I appreciate that they offer a pretty wide selection of styles to suit every taste.
When I saw how affordable everything was, I couldn’t help myself – I made a decision then and there I was buying a brand-​new bedroom suite. I decided to treat myself, having just paid off a huge chunk of my student loans and getting into my first «real» home. I really agonized over what to get, because I wanted something that I would not have to turn around and replace in the next few years. Complicating things was that I wanted a California King set, and I preferred it in black. I wasn’t finding a lot of those things, despite their pretty varied selection in the back.
The salesman, Bob, is both friendly and knowledgable. I should also mention that he was incredibly patient as I walked around, musing about how this piece might look or whether this color could complement my duvet. While talking to my husband about a suite we were considering, I mentioned how much I actually preferred another set across the room, but it didn’t come in black, so no dice. A few minutes later, I went to tell Bob we had made up our minds, only for him to surprise me by saying that while my husband and I were talking, he’d placed a phone call to find out he could get the set I wanted in both the California King size and the black style. I was so elated, I think I actually let out a little scream. Talk about going above and beyond! It would never have occurred to me to ask him to do that. Bob took it a step further, cutting me a break on the shipping charge and delivery fee as well. I walked away with a five-​piece California King bedroom set (inclusive of a bed frame, dresser with mirror, chest of drawers, and two nightstands) for about $ 1,800.
Delivery and shipping, these guys are just rockstars. Not only did my furniture arrive more than a week early, they scheduled delivery. Around a HOLIDAY. I’m not saying that they guarantee this, or could do it for everyone, but they did it for me and that is amazing. I am so elated about my experience with them, I totally understand why they have so many repeat, loyal customers. I will definitely be relying on them for my future furniture needs. Thanks so much, guys! You made this girl’s first dream of a starter home with nice furniture come true. I am so thankful to have furniture I am PROUD to own!

Purchased two CAL King beds that we love one last month and one in June, we love both and the experience was outstanding. No bull, just great furniture, and even repeat customer discount. These guys know how to do business, we will be purchasing new living room furniture in the next month or so and will be going back here.

I had such a great experience here! Was looking for a dining room set today, went in around 1, but it is by appointment only. we were able to make an appt. for 3:00 same day. When we came back, we met with Bob. What a great guy. He is so professional, helpful, and friendly. He found us a table in our price range that was already put together for us to take home and I’m more than happy with it. They care for their items and the quality is great. Thanks again bob! I would definitely recommend coming here to any one :)

Bomb diggity!!!
We bought a mattress/​box spring set for a super good deal. John and Bob were super nice. Bobs daughter Amanda is very nice as well. She explained everything over the phone and John showed us the booty. Good stuff. I’ll probably be back to by a dresser, couch, recliner, etc.
This has got to be the best deal around. And by around I mean the world. Lol

I’ve never had a better experience shopping for furniture.
Bob is the perfect salesman. You never feel like a shark is behind you telling you why you should get what you’re looking at. You can tell he wants you to be happy with what you’re going to buy. He knew what his products were and was very knowledgeable about them.
The inventory is different than a normal store. They get kinda random loads of stuff so they might never have the same thing twice. The deals are too good to pass up.
I seriously recommend them.