Dr. Spanfelner was great. Not super personable but very efficient with the eye exam. Answered all my questions and was very direct. I felt like my eyes were in good hands. The vision center inside the office, not so great. I ordered my lenses through them for the ease of not having to take my prescription anywhere else. First, I was told 5 – 7 business days for the lenses. I called on day 5 to check on them and they didn’t have the measurements on file so the order hadn’t been started(why didn’t anyone call?). I gave them the measurements and got off the phone. I called back on day 14 to check on the status of my lenses and was informed that the order hadn’t been started until yesterday(day 13) because they were waiting for a signature from the Doctor. Now, they estimate my prescription will be ready early next week(which is now about 20 days into this whole thing). I will be going back for my eye exam but I won’t be ordering lenses from them again.