Chino Autotech

My two cars have been serviced by Autotech for the past two years. I initially went for service based on the reviews on Unilocal and I continue to return due to the quality of their work, customer service and honesty. My father is an auto mechanic and has always serviced my cars in the past however due to a serious health condition he is no longer able too. With that said I am very cautious with who services my cars and worry that the mechanic will try to take advantage. Autotech is very clear with what the car needs and the cost. They have done the brakes, smog test, replacement of the battery and front struts on my cars. There was a time that I thought the brakes needed to be replaced on my second car and after inspection I was informed they did not need to be replaced yet. Everyone in the office is great. I will continue to return for all of my car needs. I highly recommend Autotech!

Just came back from a smog check. Time was about 30 minutes to get it done on a busy day, 10 minutes above estimate.
However the lady was very courteous and made a very positive impression. I may come back for other services.

This is the best and cleanest shop I have seen. Service is awesome and they are great at troubleshooting what your car needs. I have been coming here for years and love how they treat you like family. There is no better auto repair center to be found in the Chino Valley.

I just called to get a quote and they said they couldn’t help me since I was supplying my own part (for warranty purpose), I haven’t heard of any shop to turn down (money) work. All they have to guaranty is thier work. I think as a customer one has the right to choose the part they want on there cars.

I called to handle a repair that I was going to have done at another shop. I thought, why not do them both at the same place/​seemed like a good idea! :) I quickly cancelled the appointment because I was curtly told that to check the codes it would be a $ 98 charge in ADDITION to the parts and labor. Why would I do that, when all the other shops diagnose –and as long as you repair it there, they don’t charge you. When I clarified (because I was shocked and thought I must be hearing wrong) that the charge for diagnosis was additional –I was told «I have to pay my guy for diagnosing.» in a harsh tone.
I think you may get taken advantage here, because they are hooking people with the emissions repairs. No thanks. I’ll repair my car at a regular shop and bring my car to get its emissions done separately somewhere else. Just another reminder and example to give myself time to handle it all. Thankfully, I’ve started that process early and I don’t have to fall into the hands of places like this for a repair bill AND diagnosis to pay «their guy».

I was a last second «omg I need to get my car smog checked so I can get it registered» kind of customer, and I gave this place 4 stars because the initial greeting wasn’t very welcoming. I get that if I call ahead my wait time would be shorter (never even complained about the wait), but not everyone’s schedule is ideal enough to call ahead. So the greeting that I got was «if you had called ahead I would know right now if we can service your car, but now you have to wait and ask Joe what he can do for you». Ok … A little off putting but I’ve had worse customer service. My day was more like «My dentist appointment ended early?! I have some time let’s do this!» So being squeezed in for service was great.
Ok let’s talk about Joe … He was absolutely wonderful! He over guesstimated the wait time, but delivered wonderful service in less than 20 minutes. Because of him I will more than likely be back. He had a friendly reminder at check out that appointments get quicker service (but understood that life happens). Ok ok … I’ll call next time

First time here to smog my Honda. Customer service is excellent. The owner Jim offered coffee & served me a bottle of cold water. Very Clean shop! Highly recommend for smog check. They even repair here as well!

Jim and Jan were so rude unreal. Made me feel awful, that I did not know about my cars myself. What is their job then? Very pricey and that was the estimate. I would not recommend this place to anyone! Jim talked to me worse than any other business owner has ever talked to me in all 55 years of life! Got my car repaired at another local place, was treated so nicely. I have told a number of women esp do not take their cars to place where they could be treated so rudely. They thanked me, and said they heard the same thing, but were unsure. I know a lot of people in this town, and have told many of them, esp if they need car repair. Kindness begets kindness Jim and Jan, also gets you business or can destroy your business.

One of the most reliable automotive diagnostic and repair businesses in the area. I have referred my sister, two brothers, my mom and a couple of friends. Even when their vehicles had difficult problems that couldn’t be diagnosed correctly by their usual mechanics, Chino Autotech came through every time. I first took my own car there in 1987 shortly after the business first opened. It’s still being run by the same owner, who has always been a top-​notch professional and very knowledgeable in diagnostics and repair. whenever I’ve taken my car to them, and every time I’ve referred others to them, they have always proved I made the right choice.

Great customer service! 30 min like they said with no problems. They said if you have a valid AAA card $ 5 off of smog. They are AAA certified! No lies :). I’m a happy customer. Smog cost me $ 53

Had my husband take my car in for a smog check. Called first to find out if they had a waiting room because I was going to take it in during my lunch break from work. Jim answered the phone and was extremely courteous telling me pricing and info.
My husband then took the car and was floored by their customer service. He was extremely happy when telling me about his experience.
In a nutshell, we found our new place to get our cars serviced. We live in Diamond Bar, but we’ll make that extra few mile trip. We’ll be back for sure.

Called earlier. Smog Check went without a hitch.
Nice guy.
I’ll most likely come back to get my Toyota oil change

Visually didn’t pass me on my smog yet they proceeded with running the functional test even though they knew it would fail. On top of that they said they wouldn’t give a free retest. Feel ripped off and will never be back nor recommend anyone else about this place. Honest businesses receive my business!

I’m not even in the area and I’m back here. My dads old mechanic. Trusted.

I’m that stereotypical woman who just doesn’t understand how cars work at all. So I want to go to a place where someone can safely handle my car, give me a fair price, and not give me any bullshit in between. The only place I’ve found is Chino Auto Tech.
My whole family goes here, because the mechanics don’t try to upsell down your throat, they won’t exaggerate the problems with your vehicle, and they give decent advice regarding care of makes and models of a certain car. And if they’re working on my car, they get the job done thoroughly in a reasonable amount of time.
I’ll be patronizing this place for a while, because as of now, they’re the only guys I trust.

This is my second time to use Chno Autotech for a smog test. I was able to call and get a same day appointment and they did my service nicely and professionally. I usually have the dealer service my cars but when I need something like this Chino Autotech is a great alternative.

Quality work and honest peo

No one likes going in for a smog check, but these guys were quick and didn’t break my wallet, especially since I’m a AAA member.

Best service from a car repair place I have ever had. They explained everything to the T. He gave me two different choices of parts and told me to go with the less expensive one because it was superior. His honestly was great and i felt so much better about having my car worked on. Trust is hard to come by in that industry, I trust these guys! AAA members, use this place– U get a discount.

Went in for a Smog Check and received friendly and Warm Service!
It was fast and efficient my car past the Smog check with flying colors!
A+++++ would come again.