Have to give it to Lenscrafters Chula Vista Eastlake! Came in with my wife for yearly eye exams and found the staff and doctor to be friendly, fun and professional. Very knowledgeable and not just pushing you to buy $ 300 frames. In fact advised us that our cheapo readers from the drugstore was probably just what we needed. The doctor was especially great… very informative and easy going… only complaint is one of the technicians told my wife I reminded her of her grandpa!!! I’m only 50… kidding aside great overall experience.
Robert F.
Évaluation du lieu : 4 Chula Vista, CA
Great I exam, but then after that the entire experience was poor. Expensive lens quite, creative discounts, a failing new system caused me to spend 2 hrs at the store upon which I was told I should come back another time. What? Update: went back and was helped by Billy. Problem is not yet resolved but I’m in good hands. Hoping to add another star by the end of the week. Next day; Billy took ownership and resolved the glitch. He called me, informed me and definitely put the customer first. Thank you!
Elo B.
Évaluation du lieu : 5 Chula Vista, CA
I feel like when you think of LensCrafters it kind of gets lumped into a franchise category where you don’t expect much in the way of great service… it’s been a while as I’ve typically gone to smaller optometrist even the one across the street from this location in Otay Ranch and I have to say this location and their staff far exceed any experience I’ve had… they are beyond helpful and friendly and this doesn’t just go for the person assisting you but they work as a team and keep an ear out for ways they can provide important input as needed. I’ll definitely keep coming here for my glasses and contact exams… dr is very nice and informative… asks a lot of questions to make sure she is addressing all your needs.
Mercedez P.
Évaluation du lieu : 5 San Diego, CA
Great service. I’ve been here several times for myself and my family. They give great service and that’s what keeps me coming back year after year.
Jessica M.
Évaluation du lieu : 5 San Diego, CA
I recently visited for an eye exam and a new pair of glasses. Overall, it was a great experience. The staff and the optometrist were very friendly and knowledgeable. My glasses were ready for pick up in less than two hours, which was awesome. I received 40% off of my lenses and I had a $ 25 off coupon. With that being said, I paid a very reasonable price for my new glasses. I’m very satisfied and I would recommend to friends!
Kristine G.
Évaluation du lieu : 5 Berkeley, CA
Suuuuuper sweet staff! Nick, Shen, & Hani were extremely helpful by doing fine-tune adjustments on my boyfriend’s glasses at no extra cost. They were so knowledgeable/passionate about the different frames that they carry.
Jennifer S.
Évaluation du lieu : 4 Chula Vista, CA
The staff was very nice and friendly. They greeted my husband and I right away and helped us out maybe 7 min later. It gave me time to look around and then when I had a question a young man was nice enough to help me out:) they don’t have a big selection for sale items, but they had a 50% off lenses with purchase of frames which was a nice incentive.
Diana G.
Évaluation du lieu : 5 Walnut, CA
The experiences here have been pretty fantastic. Everyone from the Customer Service Reps, Manager to the Optometrists are all very nice. Michelle helped me choose my Oakley prescription glasses and she made the experience priceless. They define going out of their way to keep a customer pleased. Thank you Michelle!!!
Chris S.
Évaluation du lieu : 5 San Diego, CA
Went to LensCrafters for the first time yesterday. I walked in and the ladies working there were very welcoming and warming. The store was very«user» friendly and nice looking. Robin(GM) helped me out. She had a very cheerful personality, very knowledgable and took the time to answer any questions I had. My overall experience was great and I felt at home. Highly recommended and I will be coming here in the near future.
Ana C. A.
Évaluation du lieu : 5 San Diego, CA
I just went this past weekend to take my dad for a new pair of glasses. My dad already has a prescription so all we needed was the lenses and frame. The guy that help us out was great, unfortunately I can’t remember his name, but he was great. He didn’t try to push a frame that my dad didn’t want, he even try to find something at a better price and he did. He did all the measuring to get the lenses at a correct place and explained everything(something that my dad says they didn’t do at the Bonita one). Everything was very smooth and friendly. I even found a pair I liked, so I will be returning I hope this guy is working that day :)
Frank C.
Évaluation du lieu : 5 Chula Vista, CA
My experience was very good here. I needed reading glasses and got them within an hour. The guy who helped me(I forget his name) was very helpful and courteous. I showed him a certain style I liked and he even asked if I wore a suit because the style of the frame makes a difference. He was absolutely right, you just can’t pick anything and want it to fit compliment your suit. I would definitely come back here.
Diana D.
Évaluation du lieu : 5 Chula Vista, CA
I had a great experience here! I needed to renew my contact lens prescription, and they were able to squeeze me in the same afternoon. The staff was friendly and were able to get me in and out in no time! :)
Zubair A.
Évaluation du lieu : 5 Calabasas, CA
Great service and friendly staff. The store was clean and organized. That’s a major plus for me. They also shipped my glasses to my home in Calabasas at no additional charge.