Serenity Nail & Spa

The ladies are never welcoming or even greet you. They make comments about you and you know they are talking about you because everyone starts walking over to look at you. Would not recommend. Every other place around them that i’ve been to has been great.

It’s nice inside but is a bit pricey.
$ 27 for a full set
$ 13 for gel
$ 5 for removing my acrylics (which was really painful as she forced them off)
And then I picked two colors that they didn’t have and she picked one similar and I thought she found the color that I wanted so I’m stuck with this ugly color I don’t like, but she did do a good job shaping my nails the way I requested.

Had my nails done by Tina. I had gel and she took it off properly and gave a great gel manicure. I have long natural nails and she was gentle with filing and removing the old gel polish on my nails. It was a pretty pricey gel manicure ($ 36) but I did have her make a design on my nails. Tina did a great job. Fastest manicure I’ve ever had but it was done with care.

So I just had a nail appointment with my friend here after not coming here for a year. Apparently, the last review and picture I posted of my nails done by Nina got her many customers. Unfortunately, I have to update it for today’s experience.
I came in with a picture on Pinterest of florals I wanted to be done on my nails. Nina said it was cute and proceeded to do my nails (gel manicure). Before she switched me over to the spa pedicure, I was left with pink nails; white on my ring finger nails. No flowers were added so I assumed she was going to go back and put them on after my pedicure.
When she asked how I wanted my toes, I said I wanted the same flowers from the picture I showed her at the beginning. She then said she can’t do those type of florals so I let her do her own flower designs. She then said in Vietnamese to the technician next to her that it’s been a year since I’ve gotten my nails done before I came back to see her, how gross «thay ghe»! The other technician was like well maybe she’s gone to other nail salons since the last time; which is true. They held this conversation without anyone being aware of the fact that I understand and speak Vietnamese fluently. Right before she finished my pedicure, she received a phone call and said she’ll be done in 5 minutes. At this point, my friend and I looked at each other thinking no florals were added to my nails; my ring fingers are left white.
As Nina was wrapping up my pedicure, I addressed whether or not she was going back to add flowers on my nails. She sat me back at her table, handed me the color cards to choose from, and left to go outside. When she got back inside, I told her what color I wanted and she said she no longer had it but picked a similar one to match my toes.
She then spoke in Vietnamese to the manager and said with all my requests, I was wasting her time «mat tho gian». Her time? Really?!
With all this said, I only walked out saying thank you in Vietnamese to the manager and handed her the tip for Nina since she was already helping another client. I left with tissue separating my toes still. I won’t be coming back because I don’t want to waste anyone’s time (because she sure didn’t waste my time or my money «phi thoi gian và phi tien»). And yes, I deleted the previous picture I posted because I no longer want to give them free advertisement. The two stars are for actually getting the gel on my nails. Thanks.

Great salon. Very clean. The tech did a great job and spent a long time on my pedicure. I took my two daughters along with me and all three techs were great. Only complaint is that I was not asked if I wanted a flower/​design. My daughter told the tech she wanted one and still did not get it. I asked when I paid if that is something they do and was told yes. They apologized and said they would do it at that point. We said no. I would have given a 5 star if not for that part.

I went in for a mani pedi plus eyebrow wax. The sign outside reads $ 27 plus $ 9 for the wax. Of course, they tried to up sale me, this is common place. I settled on a mani pedi for $ 50. The lady kept pushing the royal pedi for $ 50 plus a reg mani for $ 10. I had to finally insist on the $ 50 package i selected with no more upgrades for just $ 5 more.
Shortly after, another customer walked in. While she went through the same sales process she was offered the Royal package for only $ 35 because its on special today???
Seriously??? I clarified with the manicurist what she said and then asked my manicurist why she had tried to sale me the same package for $ 50. Why i had not been offered the special?
Every manicurist was immediately terrified i had called these two out on what had happened. The manager got wind of our conversation and a huge loud angry dialogue in vietnamese ensued.
Finally, i said, although the language is not understood, the volume and tone are clear and completely translatable. Everyone needs to stop. They did!!!
When i left the manager apologized to me profusely and tried to give me free items to take with me. I was so disgusted by their attempt to steal from their clients i refused the items.
I paid for the service i did receive. I offered no monetary tip save to say, I would never treat my customers this way. I left without my wax.
At this point I think God is telling me not to frequent this establishment any longer.
The two stars are for the work. Despite the thievery, the actual work is satisfactory.

Was attended and seated as soon as I arrived, even though it was a busy Saturday morning! Lucy helped me and was amazing, will come back!

No, go to Serene hair nails!

First impressions are everything. Walked in and after being ignored for a good 3 minutes the lady in the front asked me what I needed and I said gel manicure please. Without acknowledgment she turned away and continued to checkout the lady before me. I stood there for a couple minutes then left because it was just awkward and an uninviting experience.

I’m typing this review as I’m finishing up on getting a pedicure because I just couldn’t wait. This is my very first time here and I am definitely loving it. I came in as a walk-​in and they seated me and began working right away even though they were fairly busy. The staff is very friendly and kind, constantly checking on how you are. The actual salon itself is beautiful and immaculately clean. This is the cleanest and most hygienic salon I’ve ever seen, and I’ve seen some pretty clean ones. I love it. It’s very classy. They have very calming music going, as well, which just adds to the aura. They have a great selection of colors and services. I chose very basic colors this time around, no designs or anything, but it looks absolutely fantastic! I definitely know where I’m coming from from now on whenever I’m in need of nail services. Again, I absolutely love it and I recommend you go.

No matter how far I move I still have to come down here to get them done. They do a great job and not expensive.

Seriously so annoyed with this place, I’m telling them my nails are crooked and different shapes and they’re telling me they aren’t. Umm how are you gonna tell ME the person paying for the nails. If I am unhappy shouldn’t they do something about it to make it better? I specifically told them too I need someone who knows how to do coffin shape because I know not just anyone could do it and I think they gave me the worse one. It’s just seriously annoying putting money into something that’s not gonna be done right. Don’t argue with the customer. If you want crooked nails with bubbles in them come here. Great place for that

Very relaxing pedicure! I’m very appreciative that my nail tech Bella stayed after hours to finish and did not rush me out! She made sure to get all kinks out of my legs and feet! I will definitely see her all the time!

I come to get my gel full set with Jean — she always shapes my nail it always looks natural and pretty not thick or bulky and she is fast yet still very good, I love the way she does nails. Also had Tina once and she does very good I would recommend her if Jean is busy or can’t do your nails for you.

I love getting my nails done at this branch!
–they are pretty good with walk-​ins
–they have variety of nail polish colors, and matte is also available!
–they dont only do mani and pedi but also have other services like facials, eyebrow wax and lash extensions.
–i got my lashes done here, the end result was good but the process wasnt really that comfortable. Ive always went to another eyelash place to get my lashes done before but i wanted to try it here since i do pretty much everything here (nails, facial, eyebrows) so i was like, might aswell do my lashes here but! I tried it, like i said the end result wasnt bad but the process of putting them on, the aesthetician was kind of rough. I forgot her name, but she was kind of pullin my lashes off and it hurts!
Besides that, i recommend requesting Jen. She is very nice and you can always tell how you want your stuff done.
5 stars for SERENITY NAILS

$$$$$
I would not go here if I were you; there’s too many good places to choose from, like studio 600.
I gave this place another try and it was such a waste.
I asked to get my nails done Mani/​pedi
Instead of starting my mani they took several clients before me, after I had already told the girl that I needed to get back to my six week old.
It’s ridiculous.

Walked in on the middle of a Saturday and they were full yet we were greeted immediately and given a very accurate wait time. We were all seated (4 of us) quickly, customer service was great, nail tech was polite and friendly. Customer service was a 5 star!!!
Pedicure was good but not great, massage was mediocre.
I would definitely go back if i was in the area but I would probably request a different nail tech

Quick service and good quality… Popped in after an appointment nearby and the staff were friendly and attentive. Tons of gel colors — their selection of gels was probably the largest I’ve seen of all the nail salons I’ve been to.
$ 40 for acrylics with a shellac color and gel top coat — about average to high cost.

This is the type of nail salon I have been looking for in my town. I came here to visit a friend, who recommended this place, she’s been a client for a few years.
What I like: professional, the staff wear clean white lab coats, the room is pretty with clean and cared for furniture, floors, walls and nail equipment.
Please make this a lesson to other salon owners: your clients expect a clean environment in addition to clean nail tools. There are no owners children running around and begging to go home now, the background music is calm and soothing, not some techno-​dance music. Yes, this is a very nurturing place to come and relax. It was so nice I came back the next day to have my eyebrows waxed.
One tip of advice for waxing eyebrows: please provide a calming cold aloe gel afterwards. My skin around my brows broke out the next day from the heat and waxing.

I’ve gotten my nails done 2x now. First time I got acrylic overlay and gel, second time I got a fill and gel. Kim did an awesome job. The acrylic didn’t lift and the gel still looked good. She’s friendly and does her job well. I highly recommend her.
The prices at this place are reasonable and close to my house.
I haven’t gotten a pedi here yet but the pedi stations always seem to be busy.