Smart & Final

Main street is a smaller store — the service was very friendly and helpful. A product on sale was not on the shelf — asked a clerk for help, they brought out the last of the item. There were small lines at the registers, I was third in line, it would have been a short wait, but opened a new register. I asked them about product I’ve seen at the larger locations that they didn’t stock and they said they would try to stock the item. Again very friendly and helpful.

First of all the rudest most Dis-​respectful employees I have ever seen. First they take my cart away like i wasn’t even alive then when I told them «that’s my cart» they told me «Oh Sorry well get you another one» and they started taking my items out of my cart and putting them back on the shelves, Believe it or not that was nothing, as I’m walking up to the the cashier all I here from the fat cashier is «OMG another customer I just wanna go home already», then he asks me «Are you buying chicken» and I tell him «yes» then he says «OMG I hate touching chicken gross» so I’m like «well I need to buy chicken», then another employee comes from behind me like a creep and asks me «are you the last person here we just wanna close», As the fat cashier scans my items all he’s doing is complaining telling me «Ive been here since 1 I just wanna go home» so I pay and leave, So today I called the manager and he told me «yea sorry they get like that when its time to close». If the manager is giving me excuses no wonder why the employees are like that. I will be submitting a complaint to corporate and the BBB. I would give them –1000 stars if I could!!! Oh and the manager is supposedly gonna call me on Monday with how he reprimanded his employees well see.

These two star are for the big fat guy at the register that made my shopping experience painful. Ill explain. I found a loaf of bread that looked good because it had raisins and some frosting on but not price tag. So lit up to the fat guy at the register and asked him to scan it. He Scans the item and told me it was $ 6 or something. So I took it back and noticed that he followed me there. I looked at him and tried to read his stupid expression on his stupid looking low-​rider face… and l immediately knew that he was accusing me of being a shoplifter. That fuckin fat ass. I’ve never shoplifted in my life. Does he think Im one of his family members who steal everything they see? Not me my fat ass friend. I drive an expensive car that l pay for by the sweat of my forehead.
This happened on the end of May 2015. It made me feel very uneasy and uncomfortable.
I like the store, it has a good selection of items and it’s a nice store overall. But I’m not returning there soon, I think.

Provide many of the same products that other Smart & Final stores carry and the staff is very personable and easy to talk to. However the parking is limited and finding a good time to shop can be tricky.

If you are thinking of shopping here, the cashiers somehow don’t think it is important to greet you or say thank you, especially Maria G… I said thank you to her after she handed me my receipt and she STILL did not say anything in return, she just stared at me! Go to a different smart and final or shop at other retailers. By the way, i did call the manager to complaint and he was rude at first as well but he later changed his attitude.

So soooo small hhahaha

I like this smart and final. The lines are usually pretty manageable and they carry a lot of products that I use for my business. They are a lot faster than Costco but don’t have as many products. All in all a pretty solid four.

Now, judging by my star rating, you would think i hate smart and final. but I dont. in fact, i love it. i buy supplies for my bakery from smart and final on a regular basis. its THIS smart and final i hate. and that is for one reason and one reason only…
I was buying eggs, flour, butter, & milk, for baking at my shop. but when i got to the cashier stand, the FIRST and ONLY thing the cashier said to me was «SORRY BUT OUR E.B.T machine is broken.» with quite an attitude.
uhm, OKAY. so you are judging by the way i look and the things that i am buying that i naturally would need to use EBT. i have never been so insulted. TSK. shame on you cashier. I will never come to this location again. I think management here needs to have a little talk with their employees and then give a quick lesson on customer service.
Ill stick to the location on fletcher parkway, where I’m not the victim of
racial profiling.
AND IM OUT!

We are regulars here, love it. Everything we want is always on sale. It’s fast and friendly. You don’t need a membership. Awesome restaurant supplies!