Starbucks

Last Monday, breakfast for my daughter and I sat a while before getting warmed up– I was late to work. Friday, they were out of cold brew! Today, they were out of the larger cups and giving you multiple smaller cups for the drink you ordered. I come to the shopping center on lunch breaks with the girls. I enjoy this location but Starbucks– they need to get it together!

No complaints here I always get my drink just made the right way for me Thank you guys

Bad costumer service, I got my name wrong and also my drink. They need to put more attencion on what the costumers order.

I was surprised by this location. It’s in the corner of the shopping center right next to one of my favorite Mexican food joints. The few times I’ve been there, there wasn’t much of a line. The staff was really nice and when I got the wrong sized drink, they replaced it immediately.
This location is in close proximity to hospitals and health care facilities, so I thought it would be a lot more busier. I’ll hit this SB whenever I’m in CV, but be aware that just like Leslie R., there are plenty of noisy teens hanging in the area.

It’s Starbucks. Not much variance in the locations nor the drinks, but you know what you’re in for.
I came here one night after working to meet up with a friend. Had a nice conversation over a non-​caffeinated passion fruit iced tea so I could sleep within a few hours.
⁵⁄₅ would do it again.

Absolutely cool! Conveniently very spacious with a picturesque outdoor seating area. A great place to do some paperwork/​reading especially in a breezy and sunny setting with the beautiful view of the hills.
Refreshing! Love it!
This will be my new hangout from now on. Plus, I find inside so cozy and warm, just like the friendly staff. What a perfect place to start a marvelous and productive day!
Did I say the staff are friendly? To be greeted by a pleasant, thoughtful, and a smiling face will brighten up your mood
Nice view of the sunset too
Tonight though, there is one new face that’s so snobbish, could not even stretch his mouth to give a fake smile for CUSTOMERS, regular or not.
Kudos to the regular staff, they remain attentive and always with a pleasant smile.

Great location for groups there is a large outdoor patio (not exclusive to Starbucks). Parking is a pain in the neck. I ordered my favorite caramel macchiato with soy and asked for half the pumps. It was hot and fixed to perfection. I usually stay for a couple of hours and get refills with my gold card with no problem. The staff are always friendly and on top of things when it gets busy. My only gripe is the inside space is very small, so not a place to work/​study when the weather is bad.

Awful service. Thes Starbucks bartender didn’t put the sprinkles on my holiday drink claiming the holiday is almost over. He said they ran out yet the announcement on their bulletin still indicates it’s available. I asked for an inconvenience coupon to get a free drink next time and even that wasn’t granted. What an idiot of a place. These people are also slow in making drinks. Always at least 5 people in line. By the time I left, the place had people out the door. Go to another Starbucks that treats customers with respect.

I’ve been to a TON of Starbucks locations, but this one by far has the friendliest staff. This location is pretty small and seats get filled a lot, but oh well… you can come here knowing you will get a quality drink

5 stars for the service and the drinks. This Starbucks loses a star for the ghetto crowd. When I walked in there was a group of men just hanging out blocking the doorway and they were gawking and whistling at me.
As always, I just ignored them but they didn’t move so I had to walk in the middle right through their group just to get to the counter to place my order.
I’m sure the employee noticed what was happening to me but I guess he couldn’t do anything because they were customers, they had a right to stand there, and what they did to me wasn’t illegal so ok. I let it go.
But the patio outside also had a bunch of teenage skateboarders yelling profanity and making a bunch of noise. So don’t expect to relax and enjoy your coffee. What a shame, too, because the patio was over-​looking a beautiful mountainside at sunset but we had to leave because we couldn’t stand the skateboarders. Oh well. No big deal.
I will not be returning to any more starbucks in this area. We hit it on the way home from Mexico back to the OC but next time we will just wait to get home.

The guys that work here are friendly and go the extra mile. They seem to really enjoy interacting with customers. I am not use to this type of friendly service, it always takes me by surprise. Whoever hired this group did an amazing job. What is your secret? I tell my son every time after we go here that he should take note of the empolyees service and attitudes. This type of service should not be surprising in my opinion, but it is. I appreciate the surprise, keep up the great work!

Tons of outside seating. Inside can be limited. Noise level is typical of Starbucks. The usual mix of business types holding meetings and students camped out on their laptops.
The service is always good here.

Too bad on a Saturday night @ 9:00pm that the 2 guys working think their personal conversations are more important than calling out that my order is ready. Then when he realizes I’m still waiting for my drink nearly 4 minutes after he was done (a whole song went by), he decides to tell me it’s been sitting waiting for me. Then tells me to have a good night. Not cool.

Probably the most friendliest staff! I’ve been coming to this Starbucks for years and they never disappoint!

Always gets my drink just right! Drive thru staff is nice. They get you in and out the drive thru quick. Inside your serviced fast. The parking is a little weird because the drive thru is right there and theres only about 8 spots directly in front of the store.

I love the Barista Crew @ this location… They’re always so nice and beyond patient with me and how indecisive I am at times. I truly appreciate how great the morale is amongst employees and how they attend to all guests. Keep up the good work y’all

Ok I’m not a big coffee guy or Starbucks guy but I have gone to a few with friends or fam & I always get the Vanilla Bean large it’s my fav there & the only thing I get. Well out of all the Starbucks I’ve been to this one is the best one. The customer service is on point. The workers here are fast & most important really nice & friendly! They will start a friendly conversation with you while you wait sometimes & there very polite & you can tell they LOVE there job! Workers who love there job always give good customer service. And they have never missed up my order, I asked for ice chips in my Vanilla Bean & they blend it just right so I get the right amount of ice chips.
In most other Starbucks the workers look frustrated or in a hurry & are kind of rude but not this place. The workers here go out there way to make you feel at ease & happy. And the good thing is they got a very spaces patio it’s very big. And if your hungry it’s good cuz you got Lollita’s Taco Shop, Subway, & now TJ Oyster bar right next door. You can have a burrito or fish taco with your coffee now if your Mexican like me you know that’s a perfect combo. If your white well you can have a subway sandwhich with your coffee & that’s cool too.

Stopped in this Starbucks after chowing down at the new T.J. Oyster Bar next door and had a grande Veranda with no room.
The coffee was pretty good and came very hot, so glad I just sipped it on my first take. It’s their lighter blend so it was very mild but had a slight bitterness towards the end. Service was very good and friendly. In fact, the young lady who served me was in a very good mood (
). This particular location was well organized and its counter was filled with pastries and eats. They have a good amount of seating inside, a larger patio outside, and their WiFi was working well during my visit.
A very nice Starbucks with customer service to match.

Went here last night. The guys are really friendly and strike up conversation with us when ordering. It still looked packed at 8pm. Thats a good sign. theyre doing something right.
He ordered a hazelnut machiatto. his new favorite drink, However they ran out of hazelnut. Instead we got caramel which was still yum!

A nice Starbucks location. Service is friendly and typical of any Starbucks locations. Same with the drinks.
This location is clean with a decent amount of places to sit indoors and a nice patio area outside with several umbrella covered tables. Parking can be a little tough sometimes… If you’re not from this area, this Starbucks is a little hidden, it’s next to CHASE Bank, across from Lolita’s.
Here are some drinks I love!:
Caramel brûlée Frapp (seasonal)
Passion Tea w/​apple juice
NF toffee nut Chai Tea latte
Try it, you’ll like it!