VIP Carwash & Detailing

Well I had not been here since it was VIP now its brothers car wash to start I get off my car and all the guys just stand there looking no one approaches me to ask what I want or need to give me prices. When it was VIP there was always someone there as soon as you got off your car to greet you and take you keys. This time nothing I start to walk and they just look and keep standing there not saying anything I proceed to go to the waiting room and no one was there. So poor customer service I will never be back and i don’t recommend this place at all my car was not washed they didn’t vacuum the floor as there was trash left behind the windows still had steaks and dirty the the dash was still dusty and dirty the cup holders still dirty
I wish i could give negative stars but not an option

This place is just ok, Sometimes you get a good crew washing your car and it comes out looking spotless but other times you get bad crew that just move towels around your car and leave dirt and soap suds around car. Rims are left dirty and tires dripping of tire shine and when you drive it ends up on your fenders. Today I got the bad crew so my truck was not spotless. I get a better wash from automatic carwash on Ogden/​Harlem.

I come in at least once a week, and these guys are always on point. Great detail to the little thing and always willing to satisfy the customer.

The one star is for the decent work the guys did cleaning the car. I came into this business for the 1^st time because an hour or so earlier. Something was spilled on the floor in the backseat & needed to be cleaned. The reason why this place looses 4 stars? First of all there are 4 types of car washes you can choose. Each choice adds to the amount of work done & of course the cost of the wash. When you come in, no one walks up to you asking which car wash you prefer. The buisness will automatically assume you want the most expensive one. Although in this case that’s exactly what I wanted. A business should never assume what you want to purchase & just charge you their expensive item just because. So as an FYI this is a warning to be proactive & let them know what you want before the choice is made for you.
When I did try to tell the workers there what i wanted, they said I needed to speak to the person in charge. Who conveniently was no where to be found. The register area was unmanned & not until 6 – 7 min after did he emerge. When I asked about their option #4 which is there «complete works» option. I asked about the small print that said it only includes cleaning of the 2 front carpets. I told him the reason I came there was to have my back carpet cleaned. Asked if there was a difference in cost to do those carpets. Or if they could only work on 2 then I would prefer the back vs the front carpets to be cleaned. He said it’s no problem. He will make sure all the carpets are clean for me. Then gave me a smile & wink & walked away. I asked again if there was a difference in the cost of the wash. He said not to worry. It will be taken care of. Which of course it was… But not in the way I expected. When I went to pay at the register the same man who I asked if there was an addition ale charge, charges almost 50% more of what the cost to clean the entire car?!? The amount isn’t really this issue here. It had to get clean one way or another. But I’ve should of been told that there would be an extra cost. Especially since I asked & it was of a significant amount. This way a consumer has the option to accept or decline. That is how proper buisness should be run. When I asked the gentlemen why he didn’t tell me that there was a cost when I asked. He said I didn’t specifically asked how much it was, so it was my fault. Needless to say. This is my first & last visit to this place. I don’t enjoy writing negative reviews. But I dislike dishonest buisness & feel people should have the heads up when they might encounter one.

Muy buen servicio y la gente Muy amable!!!

Really surprised that there are no reviews yet. This place is usually packed, especially on the weekends! For $ 14 you get one of the best interior & exterior car cleanings. The only downside is you may need to readjust your seats and mirrors, which is not a big deal to me.