Kroger

Where to begin…
–The whole place (as others have mentioned) is dirty and poorly maintained.
–The food I bought at the deli/​seafood counter was improperly packaged (not sealed) and leaked before I even got to my car.
–The cashier was unfriendly (to put it charitably)
–When I asked for help at the customer service counter, the manager was even less courteous than the cashier, interrupting me when I tried to ask a question
(I wonder — if the manager treats her employees as poorly as she did me if maybe this doesn’t explain the rest of the horrible experience)

The management team at the Kroger on 3491 North Bend Road along with Kroger Corporate management are failing to do their jobs at this location. KROGER NORTH BEND IS A PIG STY! KROGER NORTH BEND IS GROSS, UNCLEAN, DIRTY, DISGUSTING. The lot is covered with TRASH. The landscaping is void. At the entrance, you are greeted the by the smell of cigarettes and must pass by a cigarette butt dumping grounds. The community in this area is great and Kroger Corporation SPITS IN THE EYE of the respectful MONFORT HEIGHTS residents. Once inside, it’s not any better. Don’t look too close! It’s GROSS. Everywhere is FILTH. Kroger Corporation should be very ashamed.

aside from the grocery store needing some pretty serious updates– it is convenient.
I advise anyone not to use the pharmacy here. I am fairly new to the area and have used Kroger in the past out of convenience for medications when I need them.
This one seems to be a mess. I went on a friday at 6pm– after going to the dr earlier that morning and getting a prescription sent in via e-​scribe. No prescription at Kroger. I went ahead and got my other one filled– because I had the paper with me. I was suppose to get 40 pills… only to get home and realize there were only 30. I called back to complain and was basically told they do not make mistakes– they counted their back stock and it was correct… so I overpaid for 10 pills I did not receive.
Call again on Monday when my Dr confirms my other prescription has been sent yet again… still don’t have it. Have to call my Dr back to have him call it in yet again… hopefully they have it this time. Needless to say I will be switching pharmacies. This place is a joke.

This is that Kroger on North Bend that just doesn’t seem like a Kroger.
Like all Kroger’s it has a find-​the-​cheese labyrinth parking lot that’s hard to get into and out of. It also has the same selection as all other Krogers. Don’t argue with me, I’ve spoken to multiple Kroger employees that have informed me that this is in fact true.
It also sports some super low ceilings. It feels like this building was converted into a Kroger rather than being born one.
Some of the produce seems to have a lower quality than other Krogers (Mt. Healthy/​NCH for example).

For the most part, if you’ve been to one Kroger, you’ve been to them all. This one has been the beneficiary of some updates and improvements so it is a nice place to do your shopping.
The Starbucks right inside the door will tempt you with the smell of coffee. I advise you to press on and set your course beyond towards the fruit and vegetables area. Kroger has increased their healthier options even providing «organic» options. There is a WiFi network that requires a few clicks on the user agreement, but that is a great thing to have.
Basically, grocery stores in general have an overabundance of everything and you might find yourself faced with choosing between 20+ varieties of BBQ sauce like I was. I decided last minute to try to find one that didn’t have high fructose corn syrup and think that Stubb’s sauces use regular sugar. But they could be lying, so who knows.
(P.S. I just had some on grilled chicken and it was pretty tasty)
Okay, I also bought some soap and noticed that when it rang up that the price seemed a little off. So once I finished scanning my items, I walked back to the shelf and was glad to see that I was overcharged. I took a picture with my phone as evidence and walked back to the customer service counter and talked to a nice lady that walked back to the shelf and reconfirmed what my picture stated. Well, Kroger’s policy as far as incorrect scanning goes, is that you get one of that item for free up to a $ 5 value. Since I bought two, I got them both for free, which I guess is above and beyond their policy. Cool.
The self scanners are great to have, I love how quickly I can get in and out if i am only purchasing a few items.
The parking lot is super huge and you will not have trouble finding a spot. The biggest negative is that turning left onto North Bend Road is rather risky. There is a turn lane, so definitely use that or take the long way out and use Lees Crossing Dr which has a lighted intersection.
The Redbox DVD/​Blu Ray machine is located, if you are facing Krogers, towards the left entrance/​exit.
price scan incorrect, fixed, wifi in Starbucks