Tri-State Cntrs For Sight

Love Dr Lindsey Bibler I trust my eye care to no one else. The review wants me to add more but there nothing to add to this review because I trust her with my eye sight. Yes there us a wait but that because they do such a through exam.

I arrived five minutes early for my 3:45 PM appointment for a standard eye exam and updated prescription, and I was finally seen at 4:20 PM. A female tech did a pretty darn thorough job, and she was personable and friendly. I mentioned one unusual thing about my sight – it’s been something I’ve noticed my whole life, but I asked about it. She said she’d look into my pupils, but she never did.
After sitting by myself for almost a half hour (I played a phone version of Sudoku, which told me how long it had been), the ophthalmologist himself (Dr. Gary Carothers) came in, introduced himself, and he asked my birthday. This dude was certainly professional and matter-​of-​fact, and I’m pretty sure I got a good prescription. BUT, he would not recognize me if he saw me 20 minutes after the appointment. At the end, he said goodbye, and we were the only two people in the hall a minute later, but he said nothing to me.
But that isn’t the worst of it. I asked the optometrist about the issue I mentioned earlier, and he said briskly, «I wouldn’t know what that was without looking in your pupils.» Towards the end of our first encounter, he came at me with two sets of drops. He never told me what they were. I figured the first one was to dilate them, but then there was a second. He never explained he was going to give me drops or what they were. Then, he left me alone for about another 15 – 20 minutes.
Another tech came in, and she gave me the same two sets of drops. I tried to explain that the doctor had JUST given me those, and she spoke to me like I was a child, saying she needed to MAKE SURE my eye was numb (first time I knew that was the goal). She looked at ‘em, said something about them looking fine (this was the glaucoma check), and then she took me to a spot to wait for my eyes to be dilated. I was back there for awhile, then she brought me back, and I waited another 20 minutes for the doctor.
He comes back in, and looks at my pupils, judges each one fine, explains my prescription and what kind of lens I should get, and he gives me a coupon. By this time, it is 6:30 PM! I’d been there two hours and 50 minutes! I may have been underestimating the time I spent waiting, but I want to be fair.
Even the front desk chick said, «I wondered what happened to you. You were back there awhile.» I needed a prescription. That was it. I’ve gotten a prescription, glaucoma, and pupil checked like that at Wal-​Mart (and similar places) and received a fine prescription – maybe no less accurate than this dude’s, and I’ve certainly had all my questions answered. No one even ATTEMPTED to explain what they were doing, and no one even ATTEMPTED to say, «You could be experiencing this vision phenomenon [the thing I’d asked ²⁄₃ of them] because…» Nothing to suggest that they even cared what my question was or what questions I’d have in the future.
This was not a more thorough exam than I’ve had at less formal offices. It was just three times as slow with three times less care. I will not be returning. And even though they were recommended to me, I will not be buying my frames or lenses at the place that may or may not be connected to them in the office. I want no part of them. I’m tempted to go to WalMart or LensCrafters for a new exam to confirm my new prescription on my own dime, but I have already spent three hours on this one. Un-​freakin-​believable.
Oh, and it’s 9:22 PM. My eyes are STILL somewhat dilated. I wonder if it’s because of the «double» dose of numbing and dilating drops, but I certainly wouldn’t ask them – they don’t care about my questions!
EDIT: I did go to WalMart. I got a vastly different prescription, and I used the WalMart one rather than this guy’s prescription. I can see just fine! AND, when the optometrist walked in at WalMart, he looked at me, and the first thing he said is: «You seem to have some cysts on your eyelid.» Exactly. That’s what I’d wanted Dr. Carothers to look at, but just as well. I did end up having them removed by a dermatologist, but it might have been nice for an eye doctor to notice them, eh? Or remember that I’d asked about them. I can never get that time back…