Two Men and a Truck

More like ‘Two men and a *uck”…as in you… Sure they are smiling and happy when you sign up… Moving furniture from a 100 year old house… bottom of staircase a stained glass window… beautiful artwork… Funny how it was fine for 100 years, then the day they moved furniture it was broken, and the ‘artist’ hired to repair it said it was hit by a heavy object… Only to have Two men and a *uck…say it was already damaged? Why would we purposefully damage a 100 year old window? I’m sure they are fine movers usually… but own up to your workers… Yes everything was moved… no damage to the furniture… but you are movers… you take risks… You should be aware you’re ‘professionals’. .Hey you need to move stuff… hire them… if you have things you want protected… hire someone else. The long delays in responses from ownership is outrageous.

Slow. Very slow. My family used them a lot over the years. Yesterday will be the last though. Items were damaged and when we pointed it out they did not want to admit responsibility. Several wood items are now chipped away significantly and the manager stated he would be calling back. We still have yet to hear after he said he would call by noon to discuss things. Our neighbours even said these were the slowest men they had seen and will not be using the service. My tortoise could move faster. You would think at the slow pace they used that would keep anything from being damaged but apparently not in this case. Poor customer service, handling of items, and slowness in an hourly paid job. They didn’t even complete it after everything.

My in-​laws used this service. They were moving furniture out of an older house. When the real estate agent went back to examine the house prior to the closing they had found that they busted a stained glass window. My in-​laws went to the office with a estimate to get it fixed ($ 450) and they won’t do anything about it. They are insured against these kind of things and should do right by them. My in-​laws used them once before and were really happy with their service, but now they are very upset. If you damage it, you should fix it!

You couldn’t pay me enough to let these people touch any of my stuff again! They didn’t wrap my mattress, and it got soaked. They didn’t send enough people and my move took 13 hours. Not to mention, they started 4 hours late. I could go on and on with reasons. Bottom line… I would never recommend them, even to my enemies.

HORRIBLE! Small load, used the largest truck and piled it to the sky — several belongings fell and broke including a priceless heirloom. Before leaving the storage unit for home delivery, asked the mover to not stack belongings in that manner and he threw a fit saying he wasn’t going to allow someone to tell him what to do. Refused to pack the truck and called manager to be relieved from the job. Manager did not relieve him and the job continued. I would never recommend this company to anyone. The management team needs to work on customer service skills for those on the job and how to pack a truck safely.

I’ve moved quite a bit recently and in general — four times in the past few years– and I’ve used a lot of different moving companies.
Two Men and A Truck is pretty decent. They are on the spendy side, and since my new apartment is on the third floor they added another guy last-​minute so the cost went up even more. I also feel like it could’ve been done more quickly, but then I wasn’t the one hauling boxes up to the third floor so what do I know.
They did a good job, though. No damage and nothing missing, and they were happy to move furniture around if I changed my mind after the original placement of things. The three gentlemen who moved me were personable, polite and accommodating.

I’m stuck in the middle on these guys. Are they being extra careful with my precious property or are they inflating the time it takes to move me?
All the wooden furniture got «padded and wrapped». This means each piece is draped with moving rugs and then wrapped in plastic wrap. Does it cradle my furniture in a padded cocoon of safety? Yes. Does it take a LOT of time to do this? Oh, yes! Apparently this is a signature «feature» of Two Men and a Truck, so it IS going to happen on every move.
They also love the dolly. Is using the dolly safer and easier than having two guys just carry it? Yes. Does it take a LOT of time to do this? Oh, yes!
They bill from the time they leave the office to the time they return to the office. In my case, that added 30min to the total.
As has been stated again and again on all the TMAAT reviews, you never know who you’re going to get. My move into storage was just ok, but my move out of storage was great. You can ask for specific people, but who knows how quick the turn-​over is. For my move out, I thought Ray did a great job, so you can ask for him.
None of my property was damaged, and I had no issues with the move. It just took much longer than I would’ve thought. Although it always matched up with their estimates (really good estimates… or really good at matching estimates?).

Used these guys to move awhile back. Nothing was damaged and they were good to put items where they needed to be. Even helped to roll and unroll carpet which they are not contracted to do.
That being stated they are expensive. $ 70 per hour and a 3 hour minimum. Professional movers is a misnomer. These are usually younger kids who need the money and may or may not be trained on proper lifting techniques and moving large items. You take your chances.
They were ok and polite enough.
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​
After talking to my partner who informed me that the above review involved my stuff. His stuff was a different matter.
They broke his dryer. Broke some dishes. Damaged some furniture.
We had different sets of guys. It’s the luck of the draw on the movers who move you and which location you utilize.