KFC

When I complained to them, the Corp office sent me a $ 5.00 coupon towards food there! I sent it back with a note say

Don’t order a Oreo shake if you want any actual Oreos in it. Got mine mixed it and still was barely any Oreo. Asked them to remake it. Lady gave attitude. Then remade it and said here it has 5 scoops. Ate it. And the Oreos were stale. So gross and waste of money.

I went through drive thru about 3 weeks ago and the experience was bad from the beginning. I had to repeat my order 3 times before being able to go up to pay. When at the pay window the gal repeated my order back to me and got it wrong! Figuring that I corrected her made me believe that my order will be correct. But boy was I wrong. I got all the way home and my order was messed up causing me to have to go all the at back. Didn’t get an apology at all for them messing up my order.
Last night I sent my boyfriend to go get kfc and hoping that the last time was just an off night for them but nope! He got home and found 3 piece chicken in his meal that was suppose to be popcorn chicken! For some reason they gave us a random piece of corn which is nice if it wasn’t soggy and tastes gross. The biscuits were on the almost burnt side and the chicken was too. They gave us extra cookies probably to make up for the awful service but it doesn’t make up for it. I want good quality food I am paying for not extra cookies. I hope that some new management gets in there and changes how this kfc is performing or I have a feeling they aren’t going to have any customers shortly.

Came here two times. Both times felt ignored waiting at the front line to have our order taken for a good 10 minutes without even a «hello» or «I’ll be right with you», just flat out ignored. Second time that happened we just walked out and went to the KFC on Greenback. Much better service. Will not return to this location.

Too Overpriced to get my order wrong twice in one day. They said i can come back to get something else but I was too exhausted going back and forth. They should of paid for my gas honestly

I have been here a few times and will no longer be coming back. Maybe the first few times it was ok, the food is decent. Lately this place has become a joke! I went here last night and saw employees yelling at each other and once again they cannot get a simple order correct. I am pretty sure your employees shouldn’t make you feel uncomfortable when you go to eat. I have already complained via the web site but needed to tell how sad this place has become, I will not be coming back to this location ever again.

Worst kfc ever. Only teenagers working that have no idea what’s going on. Three times now I’ve come here and they have gotten my order wrong each time. I asked for fries I got corn, I asked for a leg I got a wing. They forgot my mashed potatoes twice. Don’t go here unless u like long lines of frustrated customers and ur order wrong

This has to be the worst A&W /​KFC I have ever been to, I walked inside with my brother, as I entered the floor was very slippery with grease or something, we stood at the counter for several minutes, no one offered to help us, a couple of employees looked at us and did not tell any other workers that there were customers, also after I finally ordered our meal, yes you guessed it most of the tables were dirty and trash cans full, the best part was we were the only customers inside at that time, why were they not able to take my order right away as well as clean the place.
All in all do not eat here there are several places to choose.

On 12÷13÷15 We came to this establishment and ordered over 60.00 $ in food. We went inside because we knew it was going to be a large order. Sure enough they forgot the wedges. When we called they seemed very pleasant and took down all our information. They said they would give us another 16 piece for compensation. It seemed overly generous. But when we showed up they couldn’t find the missing order. The manager was going to have us leave with nothing. But Terek saved the day and made it right! Great customer skills thank you Terek we will be back

The worst and I mean worst KFC EVER!!! Today was my second time in within the last couple of months, the first time I was with my 7 year old son and we went inside and received nothing but disappointment!!! Took over a half an hour to get a kids meal and a two piece meal. I complained and let them know that many people left unhappy and that they should fix the issues asap or I would call corporate. Well fast forward to today 12÷07÷15 not one single thing has changed!!! This time I went through the drive through because I was in a rush, well let me tell you! 30 minutes again!!! This time I was told to pull up front and wait 10 min for my 8 piece order and that someone would bring it out to me, 30 minutes later and now I am walking in to a room full of angry customers that in some cases waited over an hour!!! UNBELEVIBLE!!! Fool me once shame on you! Fool me twice shame on KFC!!! Never again will I go to this location and I am warning you now to stay away unless you like a DMV atmosphere!!! HURRY UP AND WAIT!!! –20 stars!!! Shut it down if you cant handle it!!!

Place lost all the Asian workers now this place sucks! Seriously. Last two times I’ve gone it’s been very poor. Had to wait on food both times for more about 10 minutes.
Had to repeat my order several times on my last visit when I speak very clear and loud. The person at the window just wasn’t paying attention.
Both occasions after waiting 10 minutes they still didn’t have my order right! You should make everyone’s other correctly but especially after you make them out to the front and park and wait.
Overheard very ignorant/​trashy conversation going on between the workers.
Time for homemade fried chicken.

Was just in the drive thru and ordered our meal and all the while the lady taking our order is hardly paying attention so she tells us yeah she can give us mac and cheese as out side, but when we get up to the window they repeat our order and asked us if there was anything else and there was. They didn’t add the fries we ordered and didn’t say anything about mac and cheese. But oh well. So we get our food and realize they have given us gross limp potato wedges and no mac and cheese. And on top of that all they seriously put my chicken little sandwiches (mini mini mini sandwiches) on the bottom of the bag under popcorn chicken, fries, potato wedges and a bunch of ketchup. One more thing, they said they ‘cook their fries to order’ but our fries were barely room temperature. So ridiculous for a $ 10 meal. Definitely will be going to a different kfc next time

I have and I mean I have NEVER in my life had someone who was «at work and on the clock» treat me another human being so badly. Two burgers took 20 minutes when I walked up to get my order, Joseph already had it bagged to go. It was a dine in meal… I reached for the bag and he quickly pulled it back and said «dont worry it took so long cuz I wasnt doing any thing» I said excuse me?! And he said «you hurrr me fag?’ I got so pissed, we spoke with the manager and this DUMB SHIT was mouthing off in the back. This man needs to be fired… Joseph skinny African American guy… with a chip on his shoulder. I will NEVER in my life! set foot in the building again! KFC have some sort of decency and fire this fool! This fool is going to get you a huge discrimination lawsuit if you keep him there… He has no problem speaking what ever he is thinking out loud and has no censor. God forbid what he would say to someone who is over weight or handicapped. Its okay… Popeyes is better anyways…

I love the food at KFC and lets face it, most of the food is a mix or something that needs to be reheated, it’s not rocket science, but EVERY single time I’ve been to this location they’ve either screwed up my order or been out of what I ask for. Tonight was the last time and I wont be going back.
The girl taking my order in the Drive Thru actually tried to HAGGLE with me over my order. I asked for an original 8 piece meal and was TOLD that I should get half extra crispy and when I said no, her response was «It would really help us out» like I’m an inconvenience to them because I’m ordering what I want, I told her that I only wanted original and she responded with «fine»… Then I asked for corn cobbettes and was very specific on what I wanted and when I got home I realized they gave me a cup of corn and not the cobs as I had asked. I had also asked what was in the 8 piece and I was told it was two of each type of meat and no substitutions. I get home and I have SIX drumsticks and 2 breast. When I got to the window she was rude! Didn’t say please, thank you, actually said to me as I was sitting one bag down «Can you please hurry, we have other customers» I paid 30 dollars for all of this because I like KFC, but next time I’m going to a real restaurant where I’m not treated like trash and actually get what I asked for.

Every time we go to this KFC its seems they are always out of something or we have to park and wait for our food. On one occasion we were waiting for over to 15 minutes! I think what happened was that someone behind us in the drive through was told to park also, and instead of walking our food out when it was ready, they waited until the other persons food was done too so they can save themselves a trip! Talk about lazy… And I can’t stand every time you say something, they reply back with «what else for you???» How about just waiting until we’re done talking and it sounds like the order is done and just say «anything else for you». Done. Zilch. El fin.

Slowest service ever. It use to be really good. Now it takes at least 15 min for your food every time I go now.

My family and I have been going to this place for years, allways been pretty good just like KFC is always been but slowly but surely the quality of the food has been going down hill not to mention the quality of the service. These kids they have working the drive thru need to learn some manners

Hands down the worst KFC ever! Orders always wrong, soda ALWAYS tastes disgusting, runs out of basics (mash potatoes, corn) during off peak hours, crappy customer service… this place should close and allow a better franchise on that corner

This is the second time in a row that poor quality warrants alerting people to what they might expect at this KFC.
Our order last night was clear and not confusing. «I’d like an 8 piece, regular recipe with all dark meat and a small chocolate shake. No white meat»
When I got home there was a very large breast with legs and thighs. They were all saturated and dripping with oil. There was an eighth inch layer of oil in the bottom of the KFC bucket. If it hadn’t been so late and far away I would have taken it back.
I dried all the pieces with paper towels and reheated in the microwave. The breast (white meat) was so tough and dry, it was inedible.
If you want to spend $ 18.00 for chicken, I would recommended someplace other then this sad excuse for a KFC.
PS. I JUST HAD TO ADD…
There were two breasts, both of which were large, dry, tasteless and inedible. Of the $ 18.00 total, I probably ate $ 4.00 worth and threw the rest away. As I stated above; I clearly ordered dark meat, original recipe. Don’t waste your money on this KFC. There are others that provide decent food.
2^nd Report
There were two breasts in the bucket… Neither of which was edible. They were really dry… stringy and hard to chew. I threw them away. The remaining wing and thy were greasy and not the regular KFC but a light flour batter that soaked up the cooking grease.
Wish you could give people like this MINUS Stars. An $ 18.00 ripoff.

Very hit or miss! The first few times I visited they were great but things seem to be going downhill. My 2^nd to last visit I was given the wrong side and my last visit I received the smallest & poorest excuse ever for tenders. I always use the drive thru and rarely check my order before driving off since I’m usually in a hurry. If I stop by again I’ll definitely check before leaving