Carl’s Jr.

Came here with my friends, through drive through and had a great friendly experience. Thanks to Wendy for showing awesome customer service! Also, we have the same name so that just made her a little better lol it’s good to know fast food places still have friendly people :)

Not my favorite fast food/​burger joint but its doable.
I love a few of the signature items here like the crisscut fries (love the way it tastes), charbroiled (its healthier than your regular burger right since its charbroiled) santa fe chicken sandwich, charbroiled BBQ chicken sandwich, fried zucchini, onion rings and green burrito taco salad. Think i just named the whole menu hardy har har. Brings back childhood memories whenever i come here. Really convenient too especially when i feel like something quick, cheap and fattening. It is what it is.
This place even has an indoor DIY salad bar but i’ve never tried. Drive-​thru and green burrito (must try the taco salad) available.

I’m only giving this place 3 stars because, I like their 99¢ chicken sandwichs. They’re pretty good for the price and they fill me up.
I don’t like any of their burgers they always taste burnt with way too much sauce which, grosses me out. I’m sure they could make a better burger however, my experience with burgers is not good!
The employees and the manager are usually really nice so I can’t bash them and they are always cleaning and coming around to see if everyone needs anything.
So because they are always nice and attentive I give 3 ½ stars ja!

I remember as a kid how good the food was at Carl’s, Not so much lately.
Seems like the quality has really come down in taste and look of the food.
I do like some menu items still like the BBQ chicken sandwich & the western bacon BBQ burger. The onion rings and zucchini too are ok.
The prices here if not on a special or coupon can really add up.
This location does need a bit of a make over, Parking lot always looks messy.
Employees are ok but can be a little more helpful.
Great for a quick fix, but that’s it.

This Carl’s is absolutely consistently the worst around, but it’s the closest to my home so we do end up going here occasionally when it’s convenient. This experience was by far the worst I have ever had in a Carl’s Jr.
My order was 2 Westerns and 1 order or onion rings. This is my usual order and share it with my son. The drive-​thru employee never repeated the order, and just said to pull up to the window.
We got our food and proceeded home only to find that instead of westerns we had famous stars (I never order this burger). We decided to drive back and have the order fixed, so once there I walked into the restaurant and explained the problem. The girl that helped was nice and said that she would replace the food. She turned around and spoke to the person preparing the food and explained the problem and asked him for the new food. The cook was visibly upset and began making the burgers by literally throwing the ingredients one by one into a pile right in front of me. He completely missed with the cheese and it landed only ¹⁄₃ on the burger and instead of fixing it he hastily folded the mess all up in the wrapper and threw it onto the counter. I have never witnessed such disregard when preparing food.
At this point I commented that he should prepare the food as if someone was going to actually eat it, and asked for my money back. I received my money and took my son to another local burger place.
For a long, long time, although the faces change, the employees at this restaurant consistently behave like they just don’t give a damn. I believe this must be because of a bad owner or poor management. Sure it’s fast food so probably not the best job, but still, all of the employees at this store behave as if they hate their jobs, and they take it out on the customers.

I never had a problem with this place especially with the drive thru until now. Last night (July 15, 2015), after playing tennis my boyfriend and I decided to get some burgers from Carl’s since it was down the street from where we were playing tennis. We went through the drive thru at 1am and the lights were on and everything but as soon as we pulled up. No one had taken our order. We pulled up to the window and we saw people inside but they were siting at the dinning room table. What upsets us the most is that they saw us pull up by the window and took a good look at us and looked away as the continued with their conversation.
I thought the drive thru was open 24 hours? Since that’s what you are advertising. We would have understand if they walked up the window and told us they were closed but the fact they looked at us and did nothing about it was just rude. And yet our society want to raise the minimum wage to $ 15 at these fast food places that can’t property serve you. This is ridiculous.
I already wrote a complained about this to corporate. So hopefully they do something about this. I hope you take this review as a wake up call and whoever worked last night, thanks for your services and that’s great you had your friends chilling with you inside the dinning area. Love how you’re on the clock getting pay yet there you are just sitting there at the dinning area with your friends and just chitchatting.

I got a california steak burrito combo today. the size of the burrito is just like 2 bites for me, and i also added $ 1.50 for the extra large french fries which were overcooked and just look like a small size to me. I spent almost 10bucks on this combo for my lunch, and I had to drive down the road to get another round of in&out! And everything tastes better than carls! I will never come again, I rather drive about 1 mile down to amar road to get in&out everyone loves in the neighborhood.

Wth! I haven’t ate Carl’s Jr in YEARS. Today reminded me why. Went through the drive-​thru and ordered a famous star combo. As soon as I got to the windows to pay my order was ready except for my drink. Thought it was kinda weird. I’m driving and decided to take a bite of my burger and the first bit was crunchy. Looked down and realized IT WAS THE BUN! The top bun was literally like a cracker. I touched the meat and it was warm, lettuce a little wilted. I don’t know how long this burger must of been sitting there. But it was gross. Oh and my drink was ALL ice. Took two sips and it was gone. Never again.

We didn’t want Jack or Ronald so Carl’s it is
Really just wanted morning coffee but the speaker asked us to try the Chorizo Burrito (the pic on the menu looked good too) I said ok we will try it… seconds later the voice on the box said it was a discontinued item…
It was one of the best What The Heck moments I had all year.
By the way Carl’s needs to do a lot of work on their Breakfast
It isn’t good, obviously microwaved… go back to JACK OR RONALD

The employees acted like they ran shit staring me & my friends down, laughing & whispering… ummm, I’m a paying customer. hurry up with my fries & don’t forget my sauce bitch

I came here to get 2 western bacon cheeseburger and they gave me on one’s that someone cancelled their order because the bread was hard and burger was dry … Wtf did I ever do to you Carl’s Jr???

I wish I could give absolutely no stars! They should start hiring people with an education. I spent 7.48 for a meal that was completely wrong. Ordered a big cheese burger reg. I received a plain hamburger, NO CHEESE! I also ordered medium fries and received a pathetic half empty small container with the worlds worst fries. I’m not hating on carls jr, just the staff. Btw. Not the first or even fifth mistake from this particular one! Ps. Calling to complain gets you nothing but «would you like to come back»!

I ate lunch at this Carl’s Jr. in Industry, CA on 10/​12/​2014. It was my 1^st time there. I had a combo that included a Western Bacon-​Cheeseburger ($ 2.91), Crisscut Fries ($ 2.69) and a small drink ($ 1.99). My server, Yasmin, did a fine job. Plus, I took photos.

I love Carl’s jr but the service here sucks!!! They forgot my ranch sauce I’m so upset ‚(

Advertising any size drinks $ 1.00 and they don’t have large cups and try to make you buy medium-​sized drinks.
Where is the nearest McDonald’s around here?

Definitely slow and horrible service. Other reviews are correct, they do not get the orders right. Also, they not respond very well to customers. It is definitely not a good carls Jr. I ONLY stopped here because I was craving a breakfast burger, and it is conveniently the only one in my way to work. The manager here really needs to do something about this location and the staff they hire!

Pure shit. Went in was not even greeted. Waited at the counter for five minutes. No one even cared that I was there. I will never go back again. They weren’t even busy I was the only person there. No excuse for poor customer service.

The bacon chili fries is my stomach saver! The burgers are not very appealing to me, but the breakfast burritos are pretty good!

I love Carl’s Jr. But FUCK THIS CARL’S JR.
I have been living by this Carl’s Jr. for 4 ½ years now and almost every fucking time I come here, some dumb bitch has to fuck shit up for me. Most of the employees here are fucking rude. Not only that but they don’t repeat the order, and totally screw the whole fucking thing up. I used to come here a lot because between work and school plus holding down a house hold theres hardly any time to cook, but I have came to the realization that lifes not fair.
97 percent of the time the drive thru employees are rude as fuck. incredibly the orders are always inaccurate. like what are the chances that my simple order is always wrong? when you ask for fucking ranch they put on a shit face because their lazy asses has to walk all the way back to get it.
I love carls jr. i hope management at this location monitors the drive thru employees a little better especially the ones the work late afternoon and night shift because sadly theyre just fucking incompetent. Also please retrain them and enforce six dollar service again. Your drive thru staff sucks!!!

Took forever to get my order. I waited for at least 15 minutes before I saw the first part of my order and then another 10 for the last part! unacceptable for a «fast food» place. My food was cold by the time I got home and we were the only ones at the drive thru.