Hair Candy Salon and Spa

I made an appointment at this salon and arrived for it and they simply didn’t do their job.
I am a new mom very busy and usually organize my time with care and detailed so those things don’t happen.
I am extremely disappointed because I was waiting for this to take care of myself, and the only thing they had to say was sorry I wasn’t on their computer… That they were too busy that they didn’t know what happened… The person at the desk was very polite and was genuinely sorry, but this does not change the fact that the place seem to be overbooked.

Saw Jessica. She was nice, but hated how my hair turned out. I even showed her a photo of what I wanted and she did not match that at all. I asked to get it redone and she wanted to charge me for a color correction (of her own work!).

I saw a particular stylist through Groupon and she sort of gave me an Elvira haircut! Short up top and long… sort of like a Mullet for women? Make sure your stylist knows what you mean by «emo cut» or «star cut.» It will be at least 6 mos before I can wear my hair down without embarrassment. I do not recommend, gave 2 stars because the partial highlight went ok.

I see Kellie at Hair Candy and she is truly amazing! I have thick medium-​length hair and she does excellent cut and color.
Highly recommend!

I’ve been sitting on this review for a while, because I hate to write such a negative review.
Hair Candy has some wonderful employees. I’ve used Chrystal before, and she’s just about as sweet as a person can humanly be. My friend uses CJ, and she has great hair.
This review is on how the salon is run, and my most recent experience.
To begin with, I spend a lot of money to have my hair done right. My hair is important to me. I know this is superficial and silly, but I was literally depressed for at least a week after my last appointment at Hair Candy. I left with badly cut, too short, extremely damaged, ugly colored hair, and it only cost me $ 200.00, and was a 2 visit process.
There is something very off at this salon. Sweat Mill of hair salons? There’s too many stations, and they’re packed in so close together. The appointments are always late, I’m assuming because they overbook. Between the loud music with the speakers directly over the stations, and all the people, it’s difficult for the stylists to hear their customers and visa versa.
Here’s my nightmare story. Chrystal was not available, and recommended a friend at the salon to do my hair. The new stylists, we’ll call her B, called when I was on my way to say she’s running 15 minutes behind. I stopped and grabbed coffee for «B», and myself, got to the salon 15 minutes after my appointment time, and proceeded to wait another 35 minutes. So almost an hour late for start time.
I came prepared with pictures of what I wanted, and even showed the stylists another stylists hair in the salon to illustrate what I was looking for. Despite the level of noise, I thought she understood.
Half way through, her next client showed up, and was very upset «B» was running so late. Apparently it was the clients birthday and she was now going to be late for her own party, because «B» was running so far behind.
I felt my hair was rushed. I could tell the cut was atrocious. The color I thought looked great, but again, I felt so rushed I didn’t really get a chance to look. When I got home, I pulled my hair up, because it was styled poorly, and noticed, WTF, the lower half of my hair was a different color than the top!!!
Stylists «B» contacted me a few days later, because she wanted to fix the cut, she knew she had done it wrong.
I went back into hair candy for her to fix the cut, but to also figure out what the heck happened with the color?! Stylist «B» said she thought I had asked for her to do the color that way. Okay, let’s assume someone in their right mind would actually ask for that… But that was absolutely not what I showed her. I’ll give her the benefit of the doubt, and say she couldn’t hear me over the crowded stations and the speaker right over our heads, but still, come on.
So stylists «B» attempted, poorly, to fix the cut. Now it was too short to even put up, and ugly.
Now for the color fix. She wouldn’t do it. She said she would «compromise» and do a bleach wash so my hair would flow better. Omg, FRIED my hair, and it turned it a terrible copper color, when I like nearly platinum icy blonde.
So to tally up how much this cost. $ 205.00 for the cut, color, coffee and gratuity. $ 75.00 for the babysitter, and I had to pay extra for the hour late the stylists was. $ 160.00 for products to attempt to style my hair, and conditioning treatments to try and save it. That’s $ 440.00 dollars for the worst hair experience of my life. And my hair is so damaged it will take years, and many more conditioning treatments to get it back.
What a nightmare.

I pretty much go to Hair Candy for Joni. She has been my hair dresser for over a few years now and I have been following her to wherever she goes. She is the best! She listens when I tell her what I want and I don’t have to worry about how it will turn out. Hair Candy is a nice place too. It has a great atmosphere and everyone is friendly.

Jessica did a great job on my hair. I have always been extremely picky over who does my hair, especially after a bad cut when I was in beauty school myself! I’ve been doing it on my own for a while, but honestly I have grow. tired of doing it myself, and I no longer do hair for a living so it is more of a hassle than anything. Jessica had a half off services for new clients special that I found on CL. I check her professional Instagram and liked what I saw, so I decided to take the plunge! My hair looks beautiful, I get compliments daily on it, and she was wonderful to chat with during the process!

Go see Priscilla — she works wonders.
I never used to trust people fully with my hair, I was always so scared that SOMETHING would happen. But Priscilla is amazing and doesn’t let me worry about color, cut, tone anything.
Look at my pics to see the amazing things she does with my long, medium and now short hair. The blonde is always bright and beautiful, never dull or cold. And when I am on the verge of too blonde she always adds more depth and makes it look vibrant. Love her.

My daughter wanted to go to this place for a haircut, she is 14 and wanted to go from long to short. My daughter is a wash and go girl, young for her age and wanted a haircut that didn’t require any work. After 2 hours, we left very unhappy. Not only did we tell the gal at least twice it wasn’t short enough and could she go shorter, but we told her several times that she was a wash and go, no style please. Just a simple, short haircut that fits her face and allows her somewhat wavy hair to lay down. Well, she insisted on showing us that when it was cut, dried and curled, it would be short enough. My daughter hated sitting there getting her hair styled and it never was cut short enough. We were both exhausted and clearly not being heard, so we just left. Good news was, we got in w/​o an appointment, the stylist would be great for someone who had no idea what they wanted and needed someone to do it for them. Won’t go back, but may be a good fit for others.

Still love hair candy. Can’t wait for my next appointment.

I have not had my hair done in years, Luke probably close to three. Lindsey just finished up my hair and did a fantastic job! If you are wanting crazy «fashion colors» done she is who you should go see! FIVE STARS FOR LINDSEY!!!*****
I had both my kids with me as my husband was called into work last minute and I didn’t have a baby sitter so short notice. She was so accommodating with my having to get up and attend you then while still making me feel relaxed and truly enjoying my time which was part of a Mothers Day gift.
It was a great experience until I was getting ready to pay and the owner walked up and introduced herself. She informed me that she is a mother of three herself so she gets how hard it can be but my children were not welcome next time, that other people were there paying good money to have their hair done and don’t need to deal with my kids.
Ok I can understand that people don’t want kids around, guess what I would have preferred my kids to have been able to stay home with their father as well but he had to work to make money so I could pay the over $ 200+ to get my hair done at your salon. Specifically pointing out the fact that other people are also there paying disregards my importance, it said to me ‘well because you have kids here we don’t really want you’re business, your money spent really matter“
I understand that my kids dusted and my infant cried a couple times, I tried to immediately stop it, as the parent in a place with women most of whom are middle aged I already know they don’t like it I am very conscious about it I try my hardest to keep them under control so they don’t ruin other people experience.
My experience was disregarded by the owner. She kept saying that «I could not enjoy myself with my kids around» but I did it’s just clear everybody else was more important.
She made me feel like a horrible person who ruin every other person in the salons day, she then made me feel like a bad mother due to the amount of time my appointment was.
She made the point to tell me that one of her clients was there getting her hair done and was paying $ 50 for a babysitter while she was here, good for her maybe she can pay for mine next time so I and my kids aren’t a burden to anybody.
She said that they are family friendly, but seeing as I left in tears it sure didn’t feel like it.
IF, IF IF IF IF IF– I ever decide to go back I will know better than to dare bring my kids with me, that my money is welcome but my kids are not.
Again I understand that people don’t want to hear a fussy baby or toddler but I also understand compassion. Don’t make the mistake I did of thinking it would be ok because your a mom who hasn’t had her hair done in years and have no family or trusted friends to watch her kids. I left IN TEARS abd don’t even want to go back for the correction I have with Lindsey because the color didn’t fully take to my hair.
I understand some would agree with the owner but when you make a client cry you have done something wrong and should do something to try and fix it.

DO NOT SEE HEIDI! (With the blonde hair and face piercings)
Went in for a hair cut. Could not have been more specific of what I DID want and DIDN’T want. For example first thing she asked was if I wanted bands, I said «no, I do not want any type of bang. I want the hair around my fave to be the same length as the rest of my hair NOT shorter «. First thing she does is grabs a chunk of hair towards my face (I’m thinking she’s separating it away from the other hair) takes her scissors and cuts ALL OF IT at a downward angle giving me multi layered bands! Omg! I was mortified and when I mentioned it to her she did absolutely nothing. No discount was given, no apologies, nothing. That hearkened among other things and I ended up looking like she took a weed wacker to everything.

The place is very attractive looking and they were able to get me in last minute for a lip and brow wax. The people were fairly friendly as well. When I sat down in the chair to get waxed I realized how extremely dark it was in there. I even asked her how she sees to wax with how dark it is. First she wiped me down with one gross smelling product. Then she waxed me. She gave me the mirror to ask me what I thought. I said I’m sorry it’s too dark to see the hairs. She then wiped me down again with cotton. I was tempted to not pay but I wanted to see the job in the light. There is nothing worse than paying to get waxed just to have to pluck all the stragglers when you get home. Plus wipe your face off. I won’t be going back and do not recommend it. I understand salons like the dark for the ambiance but you need light to not only see your hair color but for face services as well.

Going to write another fabulous experience at Hair Candy!
I stopped by this afternoon for a cut/​style and eyebrow wax. Lindsay styled my hair and gave me my wax and for a very decent price.
I’m currently in a huge leg cast and have to walk around with crutches, not very fun. Lindsay was very accommodating and made sure that I was comfortable for the entire time. She made sure I didn’t trip on the way to the sinks and made sure to check up on me while she was cutting my hair.
As always, the salon was clean and friendly. I really do like this place and will for sure be coming back within the next few months. I highly suggest a visit!

I had a great experience with Leslie. I am new to the area and finding someone to cut and color hair is terrifying. I have very thick curly hair and wear it strait. Jessie did awesome the first tone I saw her. Great cut and very professional. The salon is nicely decorated as well.

Heather is absolutely amazing! Took her time and did exactly as I asked. I loved my experience with her! Will definitely be going back.

I would highly recommend you not go to this salon. I’m getting married and I wanted to get extensions. I went in to see Jessica. She cut, colored and applied the extensions. Two days later one of the extensions slid out of my hair. By two weeks later I have two tone hair. The sweater I was wearing the day the extensions were applied was dyed red from my extension not having been rinsed. The clip on extensions that I had her dye the same as the tape ones, if you run your hand down them the dye comes off on your hands. At now three weeks later I’ve had two break off because the tape ins were not applied properly. I consulted two separate salons and both of them said the same thing.
When I first contacted Jessica about the sweater, the clip on extension, the extension that had slid off and the excessive bleeding of color, she apologized about the sweater, stated she didn’t know why it was bleeding so badly and that she would attach the one extension for free. I also had an appointment for my girls to see her and she offered a 20% discount on their services. Needles to say I didn’t take my girls there.
I did email the owner about all this. I first tried the info email and it just bounced back. So I called and spoke to the receptionist Jenna who said she didn’t have the owners email so she gave me hers and would ensure that the owner got it. That was on a Thursday. The following Tuesday I called and spoke to Jenna to find out if the email was received (I had also included photos). Jenna assured me that it had that that the owner had seen it and had told her that she was going to get back to me. We are at a week and half and I still have not heard from the owner Linda. So now I’m going to have to pay close to $ 200 to have these extensions removed and reapplied properly. By the time I have done that I will have spent $ 1,200. To which the clip on extensions are ruined so there goes almost $ 400 to the garbage.
Don’t go to this salon. I’m thankful that I did it early enough before the wedding that there is still time to fix the color and extensions. But it’s going to cost me double what it should have.

I love this salon! Joni Larson is the best and the only person I will ever trust with my hair. The salon is super clean and beautiful inside. Not to mention all of the staff are super friendly and upbeat!

I’m so upset I will never ever go back here ever agin. It was my first time going here the owner did my hair cut color and hair extension I broke out in an allergic reaction to some thing either it was the hair the color or shampoo the 700 I spent there not worth a dime though she was nice trying to help figure it out I was told I wouldn’t get any of my money back what a wast of money and time .and she kept trying to blame it on any thing in stead of being a true business owner and giving the money back .i hope 700 is worth you reputation

I had a good experience at Hair Candy. The receptionist was easy to work with and I like how my hair turned out. I’m usually pretty picky, but I’ll be back again.