Old Navy

I came into the store earlier in the week and witnessed a Manager named «Nancy» treat another employee like crap and shouted at her in the store and argued while there were customers around. Very displeasing and made me uncomfortable. Do not recommend this store at all until Nancy is gone, she is very disrespectful.

Watch out! They won’t exchange a brand new defective item that tore along a seam after wearing and washing once! Washed according to instructions.
The manager told me they could give me store credit but I can’t use the store credit to order the item again online since they don’t have it in the store. She said I could pay for it again and take store credit.
Why wouldn’t they honor a store credit for an online purchase? The manager rudely told me it was for security reasons.
Awesome waste of money and 45 minutes of time trying to exchange an defective item that had been purchased less than two weeks ago. Very disappointed.
I knew your clothes were poorly made but should at least have lasted a season. Way to stand behind your product Old Navy.

Annette I believe was her name, did a fantastic job handling herself and taking care of me especially. Going out of her way to apologize about my wait due to her being the only one behind the counter. (Which really wasn’t that long) She was sweet, competent, and great at her job. I appreciate people like that. Hope you get a pat on the back from your boss, and more people come directly to you if you work on commission. Good job, and thanks.

I’m writing this review about the cleanliness of the store. It is a great store and location. However it is very disappointing that the store is lacking in such a way, that it is embarrassing. First off the tables were understocked and messy. But the most disgusting and disorganized area has got to be the clearance section of the store. It would give the most calm person a major anxiety attack! I would hope that the manager would get the staff to do a better job and take pride in their work.

Everytime i shop here half my items do not ring up correct at register. Store is always a mess.

This is my go-​to place (store and location) for staple and seasonal clothing. It’s fast, affordable and always friendly people working there. It’s also very kid-​friendly (including a coloring table mid-​store) and I’ve never had trouble finding what I came for. :-)

The staff here were so helpful to me today with my old Navy credit card. He took the time to help me and not blow me off. Sadly today the clothing was a mess in the store but this store is usually very well kept!

This location is always clean, friendly, and well stocked. The parking is ample and accessible and it is close to the entrance in case it’s raining. I’ve never had a problem with this location. Actually, I have left far too many times after spending more money than I thought I would!

Decent selection, store wasn’t too messy, and line was short on a Tues @ 1p. Tax free!

I used to love old navy for their kids clothes but since my son is now a boys size 10 – 12 they have a limited supply in store. When I questioned a clerk, why that was she gave me no explanation other than a suggestion that I can purchase online (really???)! I also don’t like the fact that you can’t make payments on their card in store and website not user friendly!

Oh this store… Where do I begin? I love Old Navy… MOST of it anyways. The parts I don’t love… I almost hate.
I can always find clothes here. For myself, for my boy, they have an awesome selection of current styles and good colors.
That said, probably at least half the time they’re out of my size, they always seem to be out of what I’m looking for.
Most recent example: I went in one morning when a sale was just starting, first day of the sale, I was there minutes after they opened (the kid’s an early riser) and was the only person in the store. I was there to get a hat for the boy, but they were so picked over I was lucky to find ONE that was his head size. They were advertising these hats (that they were going on sale this day) for over a week, I go in and they’re sold out of almost all of them before the sale even started?! Wtf?! Stock your store before a sale! REEEEALLLLY irritating.
Also, my other main irritant with ON is their size inconsistencies. I have to try EVERYTHING on, and I’m not talking each different kind of item. I’m talking Every. Item. Like, find a shirt you like? Want to get every color? The blue one doesn’t fit the same as the red one. It’s happened to me I can’t even count how many times. You’d think I’d have learned my lesson sooner, but it took a ridiculous number of times of getting several colors of the same item only to get home and realize one or more of them don’t fit the same as the one I tried on. Makes ordering clothes online really difficult.
Then there’s the crazy sales… If there is one store whose sales scare the crap out of me… It’s Old Navy… Holy crap. I don’t know what it is about this store, but when they run their big sales it makes people (women) CRAZY. Like, knock you down for the last green $ 4 tank top you just found on a wrong shelf crazy. Screaming shoving stepping on toes crazy. I just can’t do it.
Despite all of this seemingly negativity… I really do love ON. I love that they have simple staple pieces, I love that I can (almost) always find pants that fit me the way I like. They just really have some seriously cute clothes. Their children’s/baby clothes are ridiculously cute. And they DO have awesome sales. They do (I just can’t do the super mega sales). Even their non-​sale prices are pretty good.
So to end on the high note, Old Navy has its irritating quirks for me, but I still love the place, and as long as they continue to offer great products at competitive (often better than competitive even!) prices, you’ll find me there.

This place is awesome. I love coming to Old Navy. The people who work here are very friendly, and the clothes are always on sale. It may not be the best quality of clothing, but It looks great on me and makes me feel comfortable!

I never find anything I want here. The displays are always disheveled and the sizes aren’t grouped together. This store feels tired and old. The clothes are cheap, they aren’t made to last long. My sister gets a lot of stuff here because she is a nanny, the kids are always puking or pooping or dripping stuff on her, so she doesn’t care if the clothes don’t last as long as she doesn’t pay much for them. I’m just not into what they sell.
They used to have some great dog stuff, we got a fabulous pink parka for The Dog, but they did away with dog stuff and now focus on their fragrances, which smell like every other store’s fragrance line. Bring back the dog stuff