Edible Arrangements

I ordered a box of fruit from this store and it was ready for pickup to hours later. I was so happy with my box. It tasted delicious and decorated beautifully!!! I’m so pleased with the service and how fresh everything tasted.

Dorothy provided great customer service! I live closer to the Rancho edible arrangement but decided to use this one instead. I needed a delivery for today from 11 – 12 most places I called said they could not guarantee this, however this location said they could make it possible. I recommend this place!

I order edible arrangements almost every 2 – 3 weeks for myself from (4) locations. Lately from this location more than the others… My orders only consists of Strawberries, Pineapples, Apples and sometimes Grapes (which always taste great).Well the last 3 times I had Strawberries from this location, they were soft and somewhat old, very disappointing… When I advised the Rep at the Store twice and also in front of the Manager about the ORDERS all that was said was «I’m so sorry for that» the manager didn’t even have anything to say… I did advised I will be doing business elsewhere for now on…

I wanted to send my grandfather an arrangement for his birthday. I requested it to be delivered after 3pm because he has dialysis in the mornings. Unfortunately he didn’t receive the order until after 8pm on a non holiday weekday :(. The next day they apologized for the delay and were kind enough to send a special gift to my grandfather. Unfortunately all the frustration could have been avoided if a simple phone call was made explaining the delay. Communication is so key for keeping a customer happy. Especially when it is a Franchise company that depends on its customers to survive in today’s economy.

Ordered a week ahead of time expecting an arrangement made fresh, around the time I scheduled to pick it up. Instead, the arrangement was old and moldy, almost as if it was made the day it was ordered, only to sit in a fridge for a week. You would also expect to get good quality fruit considering the outrageous prices. Wouldn’t waste your time or money, buy flowers and go out for fondue instead

I Give this place 5 Stars for great Customer Service! They were quick and reliable! I ordered my mom’s Fruit Basket & pineapple stars! Very detailed!

Came in for a box to gift to my veterinarian and staff. They loved it, and they said it tastes great. Friendly customer service as always. Also came in a fancy red bag that made the box so much more elegant and presentable. One of the fastest and easiest gifts to give people to say thanks.

So I had a fruit basket delivered Mother’s Day to a friend in Rancho Cucamonga. Unfortunately, it ended up at a neighbor’s house. It also didn’t have the sender’s name on it. Their records show that it was delivered past 9 in the morning. My friend texted me at 215pm to ask if it I was the one who ordered it for her mom. So between 10 and 2 who knows what happened to something perishable as this. Was it opened by their neighbors to see who it was from? Of course, that’s human nature! You receive a gift and you dont know what’s in it and who’s it from, you start tinkering with it. And realizing it wasnt for them, was it left out in the open or placed in the fridge? I called and spoke with this store’s customer service and what she did was put the blame on the driver who she said was just temporary help. I paid $ 99 for some fresh fruits, not one that’s been passed on between people we don’t know. I told her the fruits might have been contaminated, who knows? And she had the gall to say «No, I’m sure it wasn’t.» Was she even there?
I no longer asked my friend if her mom ate the fruits. I was scared to do so, lest something bad happens to her and I get blamed for sending something probably contaminated. I also go visit them often, but i might pass up visiting them for a couple of days lest I see the fruit basket in the trash.

Superior Customer Service!
My first time in. Just popped in for something sweet for our anniversary. I didn’t need an entire box of chocolate strawberries — they looked so yummy. When I asked how much the individual pieces were I was told they are samples. The thoughtful clerk offered to box 2 items up me and wished us a happy anniversary. It’s gestures like these that make good places great! Looking forward to sending some arrangements soon! Thank you so much!

My Gf ordered my stuff for valentines day early and it didn’t come. They also forgot some balloons and it was warm when I got it. She was very sad and disappointed with their service. Bad franchise and they didn’t even apologize

If I could give zero stars I would.
My boyfriend placed an order on Feb 12 for delivery on Valentine’s Day. He told them my office hours, and 4pm… Nothing was delivered yet. He called multiple times that afternoon, through the evening attempting to find out what was going on. I can understand they are probably swamped on V day, but that is no excuse to not even call to let him know they were not going to make it. After calling and calling he finally got someone to pick up the phone on the 15^th and they simply said «Sorry, I don’t know what happened». They finally made the delivery this afternoon, Feb. 15^th (not V Day). I have received deliveries from Edible Arrangements before. They usually come delivered professionally, in a refrigerated truck, fresh, delicious and yummy. Not the case this time… They were delivered out of the trunk of a Corolla. Gross melted chocolate and super tiny, over-​ripe, mushy strawberries were smushed all over the cellophane wrap. Some of the chocolate even leaked out, staining the cute little white bear that accompanied the arrangement. The balloons were obviously filled with helium a day or more ago and were not even inflated all the way. They were barely floating.
Thank you BF for being so thoughtful but overall, I could not be more disappointed with the delivery. This was supposed to brighten my day, but instead, just grossed me out and made a mess all over my desk. I think they refunded his money, which is the only good thing. At least I can say we saved a $ 100.
I do not recommend ordering from Edible Arrangements, especially on Valentine’s Day. They obviously are not staffed to accommodate the increased business during this season.

I think I speak for everyone on this. Edible Arrangements in Claremont is the most reliable place to deliver your tasty arrangement. Abraham, the owner is sooo customer focused and he treats his business with such attentive care and takes each and every order seriously. I don’t think I’ve ever in my life had a combination of fruit that was so juicy and tasty, I don’t even want to ask how they do it. I’m just glad they do it right!