Chicken Shack

Fast casual chicken place. Went for the reviews on their website about the best chicken and ribs via the Detroit newspaper. The menu is hard to understand on their screens up above the counter, so I used the takeout menu to order.
I got a lunch combo that had three chicken tenders, BROASTED potatoes, and a toasted roll. My mom got the same combo. And my dad got the four-​piece chicken dinner meal.
The chicken was good. Really hot. Sort of hard to eat which how random pieces would slide out as you ate. No problem with their cooking at all, just an observation.
The potatoes were the MVP of the meal. I could have eaten a bowl full of them. Great crispy and soft texture with a little pool of oil on the plate to rub them in before putting them in your mouth. No need for dipping them in any ketchup or anything.
The clerk at the register was a bit stand-​off-​ish and seemed a tad annoyed that it was our first time. All of the other guys working seemed friendly.
Good prices. Good food. I’ll be back for some potatoes.

Review based solely on prices. Ordered a 5 piece chicken tender with bbq sauce and a small order of mushrooms.(btw the stores posted menu there is very limited so I did not ever see a posted price for the tenders.) Again I just ordered 5 tenders, not a combo and a small mushroom. The cashier tells me total $ 15+! ! ! Now the mushrooms were posted as $ 2.99 so they roughly wanted $ 12 for 5 tenders! After the manager applied the smelling salt to me and confirmed the total I told them to forget it they were nuts. I miss Rib Rack that was just a couple miles away on Dixie.

Absolutely awesome ribs! Amazing that we like the ribs from chicken shack, and the chicken from RibRack! Go figure…
Anyway…broasted potatoes are delish and drenched in butter!
My only complaint is that the prices seem to go up monthly…

Gotta love the Shack potatoes. Get extra butter and get them crispy. Staff is always friendly.

Not friendly or helpful, don’t seem to care if you come back. I went in here starved. like ready to pass out. Chicken wraps were rubbery and seemed microwaved.
The general manager seemed very uninterested in my feedback. Should have gone next door to Pita Way.
What was I thinking?

I remember having some amazing chicken at the Chicken Shack in Rochester, so I’ve been wanting to try this one for a while. How sorely disappointed I was. This place is incredibly overpriced as I spent $ 13 for a chicken dinner and a drink. Had the food been good the price could have been justified, but what I got was chicken that was mainly bone and fat with very little actual edible meat. I am a huge fan of KFC’s Cole Slaw and the Slaw here was disgusting in my opinion. It was sickly sweet, and the texture was awful. Sorely disappointed, and left feeling kind of ill. Don’t see myself returning.

The shack rocks!!! Crispy broasted chicken made fresh everytime you order with broasted yummy potatoes and cole slaw, you can’t go wrong!!! They also have grilled chicken, fish & chips and ribs! This place is worth giving a try.

Great chicken! This was one of the cleanest chicken places I’ve been in.

The absolute best fish and chips ever, and the ribs are awesome! This is also a very new and clean Chicken Shack, while most stores in this chain seem circa 1975. Love this place!