I stopped by at lunchtime on a Friday to make an appointment to drop my car off on Monday. They took my car for a quick test drive, diagnosed the problem, and offered to fix it by the end of that day. They even dropped me off at work while they fixed my car. The car was done at 4:00 and the price was better than I expected. Friendly staff, quick service, and good prices. Outstanding.
Lukki I.
Évaluation du lieu : 1 Lake Orion, MI
As long as it’s a simple job like an oil change, they maybe fine, however the owner took on a job to rebuild the transmission of my husbands stick shift Nissan Truck and not only did they have the truck for weeks both times it was there(because it wasn’t fixed after the first attempt) but they charged almost 2 grand and were never to able to get it right. After the second attempt we called right away to say it was still grinding gears and he said he’d done all he could. It had only been a couple of weeks and he would NOT honor his own warranty. A specialist we’ve taken the truck to now is afraid to work on it(as in rebuild it) after this Gotts has because they don’t know what they’ve done AND they said Gott’s should have honored the warranty and refunded our money because they could not fix the problem. Now we have to pay two grand again to get it replaced. So no, I would never recommend this place to anyone.
Lindsay K.
Évaluation du lieu : 5 Independence Township, MI
Best guys in town. Honest with great service. Will always bring my car here!