The UPS Store

Talk about a lack of customer service !!! The guy in the picture above needs training on customer service I had asked about a tracking number and I was informed that they didn’t hold packages… I asked if he knew where the customer service center was he said no I said can you look it up for me… He stated I could go online and check… How does an employee within the same business not have the competency and customer service skills to take the extra time to help a client… I won’t be going here again… Needless to say my experience at the actual center was amazing and when I asked them about being able to look up other stores it would have been of no trouble!!! CUSTOMER SERVICE is all I would have expected and not the response I got… If your going to have young and inexperienced staff… Train them on how to go an extra step… There wasn’t even another customer in the store so the employee could have taken the time!

It’s fine. Good staff. Quiet, quiet shopping center. Quiet, quiet town — clarksville. Kind of like stepping out of the DMV into small town America. The type of shopping center where cars actually stop for pedestrians, instead of trying to run them over!