If I could leave 0 stars I would. If I could leave a negative star rating, I would. Terrible food, even worse service. Waited for an hour and a half AFTER finishing eating our awful food to pay and leave. Do yourself a favor and go somewhere else. Grossly overpriced as well.
Jennifer B.
Évaluation du lieu : 4 Akron, OH
We have been here twice now and have been very happy with both visits. The salad bar is not the typical salad bar. There are hot and cold dishes on it including the standard expected salad fare. One of the hot dishes on the bar was a white fish that was delicious and perfectly cooked. We had a party of eight and all of us loved it. The cheese on the salad bar looked dried out as if it had been sitting too long. Then there is the meat… flip the card over and be prepared to be showered with endless choices of skewered meats. Our favorites were the bacon wrapped turkey and the sausages. The beef was great too but for me was overshadowed by the other above mentioned meats. They also being the table several sides including rice and fried plantains. We all got desert as well and the crêpe brûlée was awesome with the perfect shattering sugar top.
Arushi K.
Évaluation du lieu : 4 Erie, PA
Date type place. Very friendly servers and nice ambience however the meet variety is very limited and oily. It was hard to appreciate good meat. I tried 12 out of the 13 options and most of the steak were very similar in taste. They should have more filet mignon and kabobs and chicken options for variety so more people are attracted to coming here. The Dominican Arabian girl Jerisima(I’m pretty sure I misspelled it) was very sweet and came to check up on us frequently. Additionally she was such a sweetheart when we asked her to take pictures for us. She offered some cute pose ideas and the pictures came out wonderful. But honestly… The place needs more meat options
Rachel D.
Évaluation du lieu : 4 Orinda, CA
Went here for an early Valentines Day dinner with the boyfriend, and we loved this place! Like the other reviews say, you don’t come here for the buffet of sides– we ended up just getting some veggies to balance out all of the meat you get here! Everything else int he buffet is just so-so, nothing too special. In addition to the buffet of sides, you get some sides at the table as well– we particularly enjoyed the fried bananas, and even ordered seconds! But anyway, let’s get to the important stuff– the meat! There are 15 different meats they have floating around the restaurant, and we tried all of them! There were only 1 or 2 that we didn’t enjoy as much. Some of our favorites were the bacon wrapped turkey and filet, the top sirloin, parmesan crusted filet and chicken, and the leg of lamb! Keep in mind that this is all you can eat, so come prepared! We ate large breakfast in the morning, worked out, and didn’t eat anything for the rest of the day to prepare which ended up being perfect! Another plus, the service was great– hostess, waiter, and staff serving the meat were all attentive and friendly! This was definitely a fun dining experience, and we were not disappointed!
Daniel O.
Évaluation du lieu : 3 Cleveland, OH
I really wish this was better… The food is good, but nothing amazing. For the price, you can eat all you want, and all their meats are great, the sides were good, but the service took a little too long for our drinks & the«salad bar» that includes pasta & seafood options was below average for my liking. Even so, it’s a nice place but they could try a bit harder for the price they’re charging! I did eat there a few years ago, in 2013 and I feel like the food was much better then… Will try again, I guess!
Gala C.
Évaluation du lieu : 1 Cleveland, OH
I called to make a reservation for a party of 12 a week in advance and was told that I would have to place a large deposit in case«we don’t show up». I can understand if they will not guarantee my table to be held longer than a certain amount of time(so that they do not lose money), but the deposit was asking too much. I could have easily paid it but I did not like the way they do business. It also is not advertised or mentioned anywhere on their website, FB page or anything. Has anyone else had this happen to them? I have never had a restaurant ask for a deposit when it is not a party room/catered event and honestly it was off-putting. I will not be dining there and will be taking my party across the street to one of the many places that would welcome us without some sort of fee in advance. They just lost almost $ 1000.
Taylor F.
Évaluation du lieu : 1 Lakewood, OH
My boyfriend and I wanted to have a special dinner for the two of us for our anniversary. We have heard lots of great things about Brasa Grill and wanted to try it out. I booked reservations for 1⁄13 @ 8pm for the two of us. we were both very excited for this night! When we arrived it was snowing quite badly and we planned to valet our car. We had already knew how much valet was before we arrived but as we went to get out of our car the valet guy told us it was much more than what it really was. After my boyfriend had said that he was lying the valet still demanding the higher price and said that he didn’t know what we were talking about — so we decided to park somewhere else where we knew the valet didn’t lie about how much they charge. As we arrived inside, there wasn’t anyone around for close to 5 minutes. there were two tables seated eating their dinner. no one greeted us. Eventually a young man came up to the desk and asked if we had a reservation and we told him the reso name and he took us to our table. As being our first time there(as it said in our reservation) no one told us how anything worked. we didn’t know if we would be greeted by a server or if we just went up to the buffet right away, let alone what to do with the flip card on our table. we had to let someone know it was a first time and if they can let us know what to do and how things worked. The salad bar was ok. definitely not what everyone makes it seem. there wasn’t much variety and it seemed as if the food was sitting out for quite some time. It didn’t look fresh, let alone appetizing. My boyfriend took more food from there than I did but ate less than half of it because of the temperature and some of the pasta was starting to harden. When servers came out with the meats we were really excited, the meat was great, although definitely very bloody which I don’t mind as much but my boyfriend likes his more well done with less blood. They ended up bringing out sides which once again — the temperate wasn’t hot at all. the beans were cooled off and after the first bite we didn’t want to eat more. The rice, was hard. We basically didn’t eat anything else out of the sides. After all, our bill was $ 111.00 and definitely not what we expected to pay for the quality of food and service we received. We can go somewhere else and get a full 3 course meal for each of us for the equivalent price if not a little less. Brasa is definitely not what people make it out to seem which was a complete let down especially for a special occasion the both of us were celebrating. let alone the bathrooms were dirty(the men’s) so my boyfriend told me. I didn’t use to women’s during my time there so I’m not sure how those were.
Margery S.
Évaluation du lieu : 2 Cleveland, OH
The hostess was rude. If your whole party does not arrive on time you are in jeopardy of losing your table. You cannot be seated until your WHOLE party arrives. The hostess reminds you how late everyone is every two to three minutes as if that will get them there faster. This location is in downtown Cleveland, Ohio and with events and weather you cannot always control when you will arrive. The hostess punished our 6 top party by being seated at a table made for 4 and in a super busy artery of the restaurant so everyone who went to the buffet passed us and all the waiters going to and from the bar also blew passed us. There was a beautiful empty table tucked away in the corner we asked to be switched to at which time the hostess said was reserved… and it was empty the entire 2 ½ hours we were there. The restaurant was busy and pretty full but not packed to capacity. FOOD: Buffet: everything that was supposed to be HOT was barely luke warm(pasta, muscles and veggies.) Meat: we flipped our card and no one came. After about 10 minutes of chatter I flagged down our waiter and asked him, «Where’s the beef?» Pun intended. ;) All of the meat then suddenly appeared. It was all pretty flavorful and piping hot however a lot were dry and overcooked. Landy, our server, was the only thing that saved this experience. He was very polite and seemed to see that we got the shaft. The only reason I would recommend this place after this visit(I had been there previously on a two person date where we both arrived together) is because it’s the only place of its kind in this area. :/
Paul W.
Évaluation du lieu : 3 Lakewood, OH
I wish I can give this place 3 ½ stars because the service was good, the meats were good, the buffet was good, the décor was good, but the sides… they can have. If I ever have the chance and money, I’d go again. Maybe pace myself a little more, but my friends insisted to go with the meats even before I could get to the buffet!
S E.
Évaluation du lieu : 4 Cleveland, OH
I have been here a couple times and it never disappoints. I wouldn’t waste anytime at the buffet! The meat is always flavorful and juicy. On my last visit they had pineapple with cinnamon and sugar and it was so good! My favorite is the Parmesan crusted filet. The service is always wonderful. Come hungry!
Pamela S.
Évaluation du lieu : 5 Brook Park, OH
Great service, great food. The variety of foods available keeps your palate interested. If you’re feeling adventurous, as your server for the chicken hearts. Another tip: Skip the salad bar and save room for dessert!
Juicy G.
Évaluation du lieu : 2 Ashburn, VA
I was initially going to give this place three stars, but as I sat here thinking about it, I really couldn’t bring myself to do so. The unfortunate fact of the matter is that a lot of the meats that were served were way overcooked — To the point of being dried out. I’ve been to other churrascarias, and the norm has always been that meats are served medium rare. You definitely won’t find that here. The salad bar — Meh, once again I’ve experienced better at other churrascarias. The sides were rather uninspiring. There was nothing available on the bar that I felt compelled to have a second helping of. As it was, I barely took many of the options on my first round. The bread they served at the table was raw in the middle, and the beans were still a bit crunchy /hard. The plantains(or bananas) was probably the best dish they brought to the table. I enjoyed the crunchy fried exterior with the soft sweet center. Overall, the back and forth combination of not cooking things fully, and over cooking others really dampened the entire meal. As a result we definitely did not get our $ 45.00 per person worth. I’ve definitely been to better churrascarias.
Merlin C.
Évaluation du lieu : 5 Manhattan, NY
Every time I’m in The Land, I usually head for this place, plus Melt Bar and Grilled. I love Brazilian BBQ both because I like eating creatively prepared cuts of meat and because I’m a cheapo and love value. Unfortunately, most buffets are puke city because establishments cut prices AND quality. Don’t ask how some of those animals you’re eating were raised. I love Brazilian BBQ, tho, because you get both value(all you can eat) and quality cuts. This place is pretty standard B3Q, but at prices way better than what you’d find if you did this in like LA or something. I love it! Best stuff is the bacon wrapped sausage and the drummetes. They’ll also bring you specific stuff if you just ask for it.
Azraelle R.
Évaluation du lieu : 5 Akron, OH
Omg I love love love this place! They are pretty pricey but we’ll worth it. The«buffet» is more of a salad bar with pasta options and people don’t go for that at least I don’t that’s just a plus! I love the parmesean garlic crusted fillet it’s to die for nothing like it! I always have them come around with it a couple of times! The place is a bit pricey and the ambience calls for more than jeans unless you’ve dressed t hem up but I’ve gone casual and it’s acceptable.
Eric D.
Évaluation du lieu : 4 Kent, OH
I went to Brasa for an end of the year get together and a third year anniversary. I included both in my reservation and yet nothing was asked about my third year anniversary. So take note that your notes on your OpenTable reservation are not going to be read and you are going to have to let the waiter/waitress know, and that is not guaranteeing anything. I did see a family though get birthday flan so that was nice. Complimentary or billed, another great question. This is not my first time here, I have been here many times prior and I have frequented many other churrascaria styled restaurants before and Brasa is not the worst nor the best of the selections I have tried. They offer thirteen meats and the unique one that I have not seen as often is Parmesan Filet Mignon and I feel that Brasa knows this and it comes around only a handful of times and it seems like the pork ribs/chicken and sausage come around twenty times for one parmesan filet. I feel bad for the gauchos that get one of those two options, has to be a bummer to try to hack it to people. The service was pretty good;been better, and the table service was really good, they were very active on coming to the table and asking and the portion sizes were really good compared to the small sizes that I have gotten elsewhere. I did notice that the best item, in my own opinion which is the parmesan filet mignon, at first was incredibly rare. You can simply ask for a more finished piece but with the parmesan FM, you may never get it. It was like eating a sponge, very odd it was. I got it several more times after and all where more finished but that first one was an experience nonetheless I would give the meat(the main attraction 8⁄10) The salad bar was luxe, great options and almost identical to most of the other ones. Brasa used to have many different options than the other churrascarias but this time it matched spot on. Cheese, crackers and meats, the hot items where parmesan rigotonni and salmon. There was sad with three types of lettuce, four dressings(balsamic(my choice), ranch, caeser(?), and a clear dressing) Sadly there were no labels so hope there is not lactose or nuts for those that are intolerant. There was also chicken salad(very good and first time seeing it), crab salad, heart of palm, and much more. I would say it be a 7 or 8 out of 10. Also, something to address that I read others noted, their bathrooms. They are clean but not sparkling and they are rather retro in appearance. I find them rather neat none the less.(7⁄10) We did not get drinks, which is ironic when you are already paying $ 40 a person I would imagine they expect you to get soda pop, but we didn’t and I have in the past and i cannot remember if they charged extra but I am sure they do. We did valet, it is $ 8 and the valet was really nice. You can actually park the car yourself though and save the trouble of the running valet since the lot is perpendicular to the place but I digress. Overall it was very good but it will be a while until I return. I went for the all you can eat option but this is a splurge, to get half the price but intricate all you can eat, try BD’s in Cleveland Heights.
Tom S.
Évaluation du lieu : 4 Westlake, OH
I had heard quite a bit about this place, so I thought I’d give it a try this weekend. We made reservations through Open Table for 7:00 on Friday night and were seated promptly upon arriving. Our waitress quickly came over to explain the process to us since it was our first time dining there. We immediately went to the buffet which had everything from ravioli, salad, mussels, shrimp, rice, etc. Right when we returned to our table, they started bringing the assortment of meats. I actually had to turn the card over to red because we couldn’t keep up! Although the restaurant is pricey, it is well worth it. There is a variety of food for everyone and the service was fantastic. I will definitely be returning something this summer.
Cara L.
Évaluation du lieu : 2 Cleveland, OH
This is a great place to experience at least once and for me that one time is all I need. The salad bar buffet was good and has many options especially for vegetarians(who also eat seafood). This is a great restaurant for anyone who can get their money’s worth. I really wasn’t impressed by the flavors/seasonings of the meat choices. I did try one of everything but I found myself wasting more food than eating something I truly enjoy. I would have much rather have paid $ 45 for one fantastic steak.
Frieda W.
Évaluation du lieu : 3 Lakewood, OH
We came here for a reserved birthday party on a Saturday around 6pm. This was my first visit to Brasa. I will truthfully say that I would not be upset to ever go there again! Service was very slow. I was smart and ordered a bottle of wine which of course was marked up excessively; however was worth it as to not have to wait so long for drinks. Others in my group waited an average of 10 – 15 minutes for a beer! The salad bar was okay and had a variety to choose from of which I enjoyed but the price is too high for just the salad bar at about $ 30 bucks. I’d rather travel down to the local casino buffet for that price! The meat started coming around and it was either over cooked or under cooked. A few times we had to send them back to the grill as the cow was still mooing. Others like it that way but I do not therefore it was not satisfying. Also while waiting for more meat to come around you get full. So it’s also difficult to eat your $ 45 bucks worth! Not a big fan. Cleveland has much better to offer!!!
Chelle V.
Évaluation du lieu : 5 North Olmsted, OH
My husband and I have eaten at Brassa Grill on several occasions, including tonight. Always an enjoyable experience — great service, yummy food and relaxing atmosphere. Highly recommended. P. S. Marcello, thanks for your hospitality and for the surprise of a special desert!
Steve H.
Évaluation du lieu : 4 Burton, OH
This was my first visit to Brasa but second to a Brazilian Barbecue. I enjoyed my first visit, which was to Kravings in Los Angeles a couple months ago. I used the online reservation system through Open Table, which worked perfectly. We arrived a few minutes early and used the $ 8 valet. We checked in and were seated immediately. We ordered drinks then hit the buffet line for some fillers. I was disappointed in the overall selection, as Kravings was loaded with sushi and several other choices. Brasa seemed more limited to some side salads and a few other appetizers. The meats were all very good although I’m not a fan of lamb in general, so that one I didn’t finish. The steaks and ribs were excellent and the servers were on point. At times there were too many meats on my plate and we had to flip the card to stop the service for a bit. My wife loved her cinnamon peach martini and I had a Guinness. We shared a chocolate mousse for dessert. Overall, it was a great visit and we’ll return.
Catherine D.
Évaluation du lieu : 1 Mentor, OH
I thought I’d give them another go, after a horrid experience on my first visit, thinking perhaps they just had an off night. I was sooo hopeful, trying to capture the wonderment of the Brasa Steakhouse, in Raleigh, NC I visited last year. Sad to say, the second go was an identical replay of the first visit, minus the request we not wait at the bar. Here is how our evening went: Despite arriving on time for our reservations for 8pm on a Saturday night, we weren’t seated until 9:30pm. Since they had no available table, we were told we could sit at the bar. But, when we sat at the bar, we were told my 13 year old couldn’t sit there, due to an Ohio law. This was a total fabrication and I told the bartender there was no such law. Then she said it was Brasa policy that no kids sit there, stating the bar was valuable real-estate on a Saturday night.(((WTF?))) So, we stood and waited by the door. Occasionally, the hostess apologized for the mix-up at the bar and the fact we had to stand, because they had no seating for waiting families. When we were finally seated, we perused the salad bar, which had some nice offerings, but some of the food on it had been sitting untouched for some time and was dried out. There were also quite a few empty dishes. When a server brought our beverages, I inquired about the empty selections on the salad bar, and was told they would be filling them. I again asked, when the first«Groucho» arrived with some sausages. I was told it wasn’t his job and didn’t know. When I saw the server who brought us beverages, I asked again, about the empty dishes. At that point, she stated they were not going to refill the bar, because it was past 10pm. But she was sure we would enjoy the meal, nonetheless. We finished what was on our plates and waited .Mind you, we could see a half-dozen Gauchos trolling about. Just not near our table. And, we waited… Finally, two Gauchos arrived at the same time; one with pork loin and one with Turkey! I don’t like turkey, so I took some pork and asked about steak. One of the Gauchos said steak would be around. So, I finished the pork and I waited. Then, I waited some more… At this point, we’d been sitting at our table for an hour, and maybe ingested 8 oz of meat, if that. The next time we saw meat, it was beef they said was fillet mignon(yeah, right) with a garlic coating, but I swear it was sirloin. I asked for an extra helping, because I was worried that was all the beef I’d get. I was right, too. The Gauchos brought around more sausage, more turkey, more sausage, most of which I turned away since I wanted more beef. Needless to say, more beef never came. We ended up leaving because my family was tired of waiting 20 minutes between servings. This place scored a 10⁄10 on the ridiculous scale! Well played, Brasa! You got me twice! I will never succumb to your meaty wiles again, I can assure you.
Wendy N.
Évaluation du lieu : 1 Uniontown, OH
Not worth the money. Meat was over cooked. Salad bar was minimal. No dessert bar. Pricey for the food you get.
Dave O.
Évaluation du lieu : 5 New Smyrna Beach, FL
I made a reservation for(4) for 6:30PM on Saturday using the«open table» app this was my first experience using this app and it worked perfectly. We arrived about 15 minutes early and took advantage of the valet parking it was $ 8 with no validation at the restaurant. The hostess greeted us and acknowledged the reservation and directed us to the bar while they prepared our table. At 6:30PM promptly we were notified by the hostess that our table was ready. We were seated on the right side of the restaurant a few tables from the salad bar. Our server greeted us and asked if we would like to place a drink order and ensured our water glasses were filled, and then after a few instructions showed us the way to the salad bar. The salad bar is four sided with a variety of salad items some cheeses, olives, peppers, asparagus, heart of palm and a few other speciality items including grilled salmon and vegetable lasagna. I didn’t feel the offerings were bad just not on par with a few of the other Brazilian Steak houses I frequent but they were well presented. We ordered a bottle of 2011 Louis Jadot Pinot Noir to start I asked for it to be slightly tempered before the cork was removed so our server promptly brought over a ice bucket and iced the wine for about ten minutes to get the temperature closer to the mid 50 degree mark then opened up a spectacular bottle of wine it was full bodied with a clean finished which was more fruity than oaky but not sweet. Our table was then presented with several sides which were included with the meal a nice chutney, a Brazilian seasoning, white rice, fried plantains and polenta. As you would expect after flipping the single card placed on the table from red to green the meat presentation began. I just love getting small slices of seasoned flame licked meats table side, there were several nice beef selections including beef ribs, smoked ham, pork loin, pork ribs, lamb, chicken done several ways and the most succulent Brazilian sausage. After methodically tasting each and a few selections several times it was apparent that this would continue until someone threw in the towel and flipped the card back to red. I must say all the meats were perfectly cooked and presented in a timely matter the service here was exceptional. Our server never interrupted our conversation but made sure everything was filled or replaced as needed the entire nite once he seen we had exhausted our ability to consume any more meat he without prompting brought each of us a shot glass of almond liquor to settle things. Then presented us with an array of dessert options. We choose a few to share, a few mango sherbets served in a frozen half mango shell that had been scooped out and placed in a chilled glass topped with a mint leaf and a strawberry so refreshing and cleansing. Then a chocolate lava cake filled with warm mousse and drizzled in hot fudge topped with vanilla ice cream and fresh whipped crème. All in all it was a nice dinner and a great value, the service was excellent and this being the only real Brazilian Steak House in Cleveland it represents the culinary culture well and I definitely would return.
A T.
Évaluation du lieu : 3 Austin, TX
It’s good, but not as good as a Fogo De Chao. The brazilian BBQ in Buckhead Georgia and Austin Texas is way better. Since there is no other Brazilian BBQ in Cleveland this will fulfill your brazillian BBQ cravings. The crème brûlée was very good. It’s a great place for special occasions. I’m a traveling food snob. How would u know what is and isn’t tasty if you haven’t experienced different foods at different places? Travel as much as you can. Ignorance is erased when you experience other cultures. Eat bugs, monkey brains, and baby duck eggs.
VJ V.
Évaluation du lieu : 1 Cleveland, OH
The restaurant I compare this with is Texas de Brazil, which we do not have in Cleveland, but I’ve visited in other states. Let’s start: 1. The salad bar: It needed life. It could have been more vibrant or fresh. Even though not likely true, the produce looked as though they have been sitting there for three days. I sampled a few but did not finish. The seafood — I did not dare. The salad bar I have at my work cafeteria looked more happening. I’m 100% sure there is nothing wrong with the food, but for this price, impression is everything. 2. The atmosphere: For a Friday night, it was 25% occupied. This place was once great — and it once had huge crowds and a wait list. They were sitting people close together that night and near the entrance to help make it appear packed. Old and sad. 3. The meats: I came in very hungry, but ended up eating only a few slices of each and just stopped. Texas de Brazil had meat that was tender and steaming hot! Brasa, on the other hand, had them warm, which is not enough, and thus, went cold on my plate quicker. The meats did not taste like prime cuts and required a bit more chewing.(Ok, it’s not fair that I visit prime steakhouses often, but for gods sake, I’ve had outback steak more tender than this.) I had the rib, the flank steak, the sirloin, pork rib, sausage, chicken. I never saw the better cuts like filet mignon. The pork rib had a freezer-burn after taste and was the worst. The sausage was the best of the bunch. 4. The price: For this price, you will get better tasting, better flavored, more tender beef at ugh, chain restaurants, like Cheesecake Factory and Outback. If your intention is to get stuffed, then the return of investment might be worth it. I feel like they are trying to survive financially, resulting in shortcuts, and cost-cutting at the expense of quality. 5. Other food, service: Sadly, the side dishes were the best part. I loved the fried polenta and the fried bananas. Even more sadly, the side dishes came in, midway through the meal. They had this«spice» on the side, meant to be added to the meat — it tasted like salty breadcrumbs and did not improve things much. The car valet service was excellent though. I always tip 20% despite service, our waitress got the job done, but looked sad and tired. I wanted it to be good, because the experience I had at that out-of-town Texas de Brazil, was epic and memorable. In summary, if a beef fix is what you need, you might be better of going to a prime steakhouse. The place is a candidate for the Restaurant rehab reality show at food network.