Fairview Eye Center

I felt compelled to write because I felt the previous writer was incorrect in his/​her assessment. My eye doctor retired and recommended that his patients go to Fairview Eye Center. I suffered an eye emergency last year. It was during a weekend so I could not be seen. One of the doctors did speak to me at some length about my injury; and suggestions about what I could do until I could be seen. Everyone was very accommodating and made room for 3 apppintments that week. I never waited more than several minutes to be seen during that time or during several visits since then. There was always a receptionist at the desk when I arrived. I have visited both office locations. We can make judgments only upon our own experiences but all my visits were wonderful… I feel the hours for appointments are adequate by the way. SWW

Okay, I really like both actual doctors I’ve seen here, but their reception and hours are what prompts me to give them an awful review. They need to update their website. They are closed Tuesday afternoons and Fridays. The three times I’ve been there when I want to check in there is no one at the desk, I have to stand and wait. Then it’s appointment time and I sit and wait for a long time. Maybe if they had more doctors to staff their two locations they could have better hours and we wouldn’t have to sit so long. They are only open until 430 which sucks for anyone who works, which honestly is a normal human. The last time I made an appointment the lady answering the phone acted like it was the first time she’d ever done it. She was completely confused and then when I got to my appointment of course the doctor didn’t even know what I was there for. They have two locations and on the website for the Lakewood location is a number, I called that and was told «oh you can call this number, that’s for the Lakewood location, this is Fariview.» um… so which number is which?! The optometrist at Lakewood leaves much to be desired too. «What did the dr presribe you?» How do I know?! I’m not a doctor, it’s some contact lense brands I’ve never heard of! So today I finally get to leave work early to go pick up two of my three sample lenses (two weeks later) and think «oh watch they’re probably closed.» I get there,… CLOSED. Like I’ve said I really like the two doctors I’ve seen but their reception staff and hours are such a cluster… It’s just one thing after another here. I really think I’m going to go somewhere else.