Terrible customer service!!! Store was busy no one said hi so I left. Came back 3 days later asked for a size 7 boot She brought out 8.5 for me to see if I liked it then she could check Westlake store. Saw in the computer there was a 7.5 at this store Took 20min looking for the 7.5 kept saying she was still looking & if the computer says they have it they have it Then she comes over to me and says«hi we don’t have it thanks“no offer to get it no sorry for wasting your time, nothing. Will never shop here! I’ll continue to go to nordstroms(they have the same boots).
Kara D.
Évaluation du lieu : 2 Pepper Pike, OH
The customer service here is terrible. For a small family owned place they should be kind to the customers who come in. No one has ever offered to help me though I’ve been in there 3 times. The clothing and accessories selection is decent and overall unique, but I simply do not enjoy being in the store.
Maya T.
Évaluation du lieu : 1 Cleveland, OH
The products are not well made and the staff is unreasonable. I have been sold horrible clothes, shoes, and accessories that fall apart the first time I put them on. There are tons of other places to go get quality products for cheaper. Try DSW for one. actually try any other store, everything about shopping here is horrendous.